Ascendant Technologies INC scorecard

Company Overview

Ascendant Technologies INC is a BPO company, founded in 2004, with approximately 1-49 employees. They specialize in Technical Support. They serve the E-commerce & Retail industries.

Founded in 1995, the organization delivers end-to-end coverage to ensure networks operate smoothly without having to hire a full-time in-house technician. This small tech firm headquartered in Somerset, New Jersey, primarily works with local businesses but has expanded its reach in recent years. The organization retains fewer than 50 employees and makes less than $5 million in annual revenue. Ascendant Technologies is an IT firm that delivers various technical support solutions for businesses across many industries. This approach supports reliable delivery through structured processes and technical expertise.

Executive summary

Client Value Proposition: Summary: Public materials present Ascendant Technologies as a provider that reduces the need for in-house IT staff by delivering a bundled set of managed services, support, security, and infrastructure capabilities.. Value Points: Title: Reduce in-house IT burden. Value Points: Description: The company is described as providing end-to-end coverage so businesses do not need a full-time in-house technician.. Value Points: Title: Single-vendor IT support. Value Points: Description: Public messaging emphasizes a broad service stack under one roof, covering support, cloud, security, and project work.. Value Points: Title: Operational continuity. Value Points: Description: Third-party summaries note benefits such as improved productivity, lower operating costs, and reduced security breaches.. Value Points: Title: Responsive support experience. Value Points: Description: Client review snippets highlight fast turnaround times, helpfulness, and daily support responsiveness.. Company Overview: Tagline: Managed IT, cybersecurity, support, and strategy under one roof.. Highlights: Independent ownership since 1994.. Highlights: New Jersey-based provider of fully outsourced IT solutions and managed services.. Highlights: Positioned as a one-stop shop for IT support and strategy.. Description: Ascendant Technologies, Inc. is a New Jersey-based IT services and managed solutions provider focused on managed IT, cybersecurity, support, and related consulting services.. Competitive Differentiators: Differentiators: Title: Independent ownership. Differentiators: Description: Public site states the company has been independently owned since 1994.. Differentiators: Title: Broad outsourced IT coverage. Differentiators: Description: Public descriptions emphasize a one-stop model that combines managed services, support, cloud, security, and project work.. Differentiators: Title: SMB-oriented service model. Differentiators: Description: Public profile language repeatedly positions the firm around small and mid-sized business support rather than enterprise-only

Strengths

• Client Value Proposition: Summary: Public materials present Ascendant Technologies as a provider that reduces the need for in-house IT staff by delivering a bundled set of managed services, support, security, and infrastructure capabilities.. Value Points: Title: Reduce in-house IT burden. Value Points: Description: The company is described as providing end-to-end coverage so businesses do not need a full-time in-house technician.. Value Points: Title: Single-vendor IT support. Value Points: Description: Public messaging emphasizes a broad service stack under one. (public_web; observed 2026-08-25)
• Company Overview: Tagline: Managed IT, cybersecurity, support, and strategy under one roof.. Highlights: Independent ownership since 1994.. Highlights: New Jersey-based provider of fully outsourced IT solutions and managed services.. Highlights: Positioned as a one-stop shop for IT support and strategy.. Description: Ascendant Technologies, Inc. is a New Jersey-based IT services and managed solutions provider focused on managed IT, cybersecurity, support, and related consulting services.. (public_web; observed 2026-08-25)
• Competitive Differentiators: Differentiators: Title: Independent ownership. Differentiators: Description: Public site states the company has been independently owned since 1994.. Differentiators: Title: Broad outsourced IT coverage. Differentiators: Description: Public descriptions emphasize a one-stop model that combines managed services, support, cloud, security, and project work.. Differentiators: Title: SMB-oriented service model. Differentiators: Description: Public profile language repeatedly positions the firm around small and mid-sized business support rather than enterprise-only delivery.. Differentiators: Title: Personalized support positioning. Differentiators: Description: Third-party commentary describes. (public_web; observed 2026-08-25)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-25)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2025-05-25)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-05-06)

Firmographics

GB100 score

Overall score: 44

• egs: 40.9
• growth: 44.5
• reputation: 58.6
• ai_readiness: 50
• market_footprint: 29.6
• digital_readiness: 41.5

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Ascendant Technologies INC's structured service taxonomy includes Technical Support. Key Firmographics: Founded Year: 1994. Revenue Display: Not publicly verified. Sectors Display: Small and mid-sized businesses. Sectors Display: Professional services. Sectors Display: Healthcare. Sectors Display: Financial firms. Sectors Display: Multi-office businesses. Headquarters Display: Somerset, New Jersey, United States. Employee Count Display: Not publicly verified. Ownership Type Display: Independently owned. Pricing & Engagement: Models: Name: Managed service agreements. Models: Best For: SMBs seeking recurring outsourced IT support. Models: Description: Referenced in review snippets as ongoing support arrangements.. Models: Name: Custom support packages. Models: Best For: Organizations needing a tailored IT support scope. Models: Description: Public third-party profiles describe mixed-and-matched consulting and support packages tailored to client needs.. Models: Name: Quote-based engagement. Models: Best For: Clients requesting a custom proposal. Models: Description: No public rate card was verified; engagement appears to be scoped after consultation.. Summary: Public pricing details were not verified from the company’s own materials; third-party listings suggest quote-based managed service agreements and custom packages rather than standardized public rate cards.. Reputation & Reviews: Summary: Public review snippets are generally positive on responsiveness and support quality, but review counts and ratings vary by platform and should be treated as platform-specific rather than company-wide consensus.. Credentials: Detail: 3 verified reviews listed on the profile.. Credentials: Rating: 5.0/5. Credentials: Platform: UpCity. Credentials: Detail: The profile includes client review content, but no reliable aggregate rating was captured in the available source snippet.. Credentials: Rating: Not publicly verified in the available snippet. Credentials: Platform: Clutch. Credentials: Rating: Ratings relate to a similarly named employer profile and were not verified as the same company; not used for company reputation.. Credentials: Platform: Indeed / Glassdoor. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services

Geography

Countries listed in the structured record include -. Asset Fact Document Signal: Role: other_document. Statement: Contact us at 1800407267864 within 72 hours of delivery if you miss our service call.. Asset Fact Document Signal: Role: other_document. Statement: Installation Service (“Service”), is currently applicable for Consumer Electronics products as listed below and is available at select locations.. Asset Fact Document Summary: Role: other_document. Summary: # Installation Service ## Terms and Conditions - Installation Service (“Service”), is currently applicable for Consumer Electronics products as listed below and is available at select locations. - User may schedule installation at a date & time of their choice on the checkout page. - Samsung Installation Team will contact you for Demo/Installation within 24-48 hours of delivery or at delivery schedule chosen by you at the time of placing order to confirm the Service request. This facility is provided by Samsung on a wide range of TV/AV Products and Home Appliances. - Contact us at 1800407267864 within 72 hours of delivery if you miss our service call. - User can check and track Service status in the 'My Orders' page. User may before, Service request confirmation, reschedule Service date & time from 'My Orders'. - Standard Installation charges will apply for Air Conditioners. Discount, if applicable, will apply on select models where specified at the time of purchase and shall be adjusted post Services are provided. - Additional charges for copper pipe, drain pipe, electric work, chiseling work, outdoor stand or any other accessory and masonry work etc. will be applicable, which sha. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Name: Michael

Methodology

Ascendant Technologies INC's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 68 distinct source URLs and retained 80 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Technical Support

Industries Served

• E-commerce & Retail

Contact

Website: https://www.ascendant-technologies.com

Email: info@ascendant.com.ph

Phone: (+63) 2 891 9406

LinkedIn: N/A

Frequently Asked Questions

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