Asicom scorecard

Company Overview

Asicom is a BPO company, founded in 2009, with approximately 1-49 employees. They serve the E-commerce & Retail industries.

Asicom es una empresa fundada hace más de 45 años, siendo, desde sus orígenes, pionera en el desarrollo de tecnologías innovadoras, flexibles y confiables para la administración de créditos en Chile y Latinoamérica. Producto de su experiencia y reconocida trayectoria, Asicom ha logrado un crecimiento sostenido estableciendo relaciones cercanas y de largo plazo con sus clientes hasta el día de hoy. Los productos y servicios que entrega ASICOM tienen como objetivo otorgar soluciones de valor agregado y alta especialización al sector financiero, bancario, Compañías de Seguro, Cajas de Compensación, Mutuarias y todas aquellas empresas calificadas para otorgar créditos y que demanden un alto volumen de transacciones y procesos. Asicom cuenta con un equipo capacitado para desarrollar, integrar, implantar y operar soluciones tecnológicas con alta eficiencia y elevados estándares de calidad y seguridad, enfocándose en la mejora continua de sus procesos para entregar una experiencia única de servicio.

Executive summary

Brand Profile: Voice: innovative. Voice: flexible. Voice: reliable. Voice: technology-led. Client Value Proposition: Summary: ASICOM’s public value proposition centers on delivering specialized, efficient, and secure back-office and technology-enabled process administration for financial clients with high transaction volumes.. Value Points: Title: Efficiency and cost savings. Value Points: Description: The company states it helps clients achieve efficiency and savings in operating models and processes.. Value Points: Title: High specialization for regulated sectors. Value Points: Description: Public descriptions stress value-added, specialized solutions for banks, insurers, and lenders.. Value Points: Title: Technology-enabled operations. Value Points: Description: ASICOM presents its offering as a combination of outsourcing and innovative technology solutions.. Company Overview: Tagline: Contamos con más de 45 años garantizando eficiencia y ahorro en modelos de operación y procesos, con soluciones tecnológicas innovadoras, flexibles y confiables para la administración end to end de créditos en Chile y Latinoamérica.. Highlights: More than 45 years of operating history is stated on the company website.. Highlights: Public descriptions emphasize end-to-end credit administration and mortgage-processing capabilities.. Highlights: The firm’s stated market focus includes financial institutions and other high-volume lenders.. Description: ASICOM is a Chile-based provider focused on technology outsourcing and BPO for financial-sector workflows, especially credit administration and mortgage-related processes. Public materials describe it as serving banks, insurance companies, compensation funds, mutuals, and other lenders that handle high transaction volumes and process complexity.. Competitive Differentiators: Differentiators: Title: Specialization in financial-sector processing. Differentiators: Description: Public materials emphasize specialization in banking, insurance, and other high-volume lenders rather than generalist outsourcing.. Differentiators: Title: End-to-end credit and mortgage administration. Differentiators: Description: The company’s

Strengths

• Brand Profile: Voice: innovative. Voice: flexible. Voice: reliable. Voice: technology-led. (public_web; observed 2025-09-01)
• Client Portfolio: Industry Concentration: financial sector. Industry Concentration: banks. Industry Concentration: insurance companies. Industry Concentration: compensation funds. Industry Concentration: mutuals. Industry Concentration: qualified lending companies. (public_web; observed 2025-02-18)
• Client Value Proposition: Summary: ASICOM’s public value proposition centers on delivering specialized, efficient, and secure back-office and technology-enabled process administration for financial clients with high transaction volumes.. Value Points: Title: Efficiency and cost savings. Value Points: Description: The company states it helps clients achieve efficiency and savings in operating models and processes.. Value Points: Title: High specialization for regulated sectors. Value Points: Description: Public descriptions stress value-added, specialized solutions for banks, insurers, and lenders.. Value Points: Title: Technology-enabled. (public_web; observed 2026-01-19)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-26)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-26)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2025-02-18)

Firmographics

GB100 score

Overall score: 43

• egs: 39
• growth: 48.8
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 29.9
• digital_readiness: 46.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Client Portfolio: Industry Concentration: financial sector. Industry Concentration: banks. Industry Concentration: insurance companies. Industry Concentration: compensation funds. Industry Concentration: mutuals. Industry Concentration: qualified lending companies. Competitive Landscape: Competitors: Name: Outsourcing providers serving financial operations in Chile. Competitors: Evidence: Public sources describe Asicom as a leader in outsourcing tecnológico and BPO for the Chilean mortgage/financial industry.. Competitors: Relationship: direct. Competitors: Name: General BPO and IT outsourcing firms. Competitors: Evidence: Asicom also presents itself as a provider of comprehensive technological solutions, placing it near broader IT services competitors.. Competitors: Relationship: adjacent. Positioning: BPO and outsourcing technology provider focused on end-to-end credit management and the financial/hipotecary sector in Chile and Latin America.. Market Signals: Described publicly as having 45 years of operation.. Market Signals: Public materials state specialization in high-volume transactional and process-heavy financial sectors.. Market Signals: Older public materials claim a large share of Chile's mortgage credit administration, but this specific share is historical and should be treated cautiously.. Differentiators: end-to-end credit management focus. Differentiators: specialization in financial and mortgage processes. Differentiators: long operating history. Differentiators: regional presence in. Key Firmographics: Sectors Display: Financial services. Sectors Display: Banking. Sectors Display: Insurance. Sectors Display: Compensation funds. Sectors Display: Mutuals. Sectors Display: Lending. Sectors Display: Mortgage/credit administration. Headquarters Display: Providencia, Santiago, Chile (HQ listed on LinkedIn). Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Technology outsourcing. Categories: Services: Development of technological solutions. Categories: Services: Integration of technological solutions. Categories: Services: Implementation of technological solutions. Categories: Services: Operation of technological solutions. Categories: Name: BPO / business process outsourcing. Categories: Services: End-to-end credit administration. Categories: Services: Mortgage process administration. Categories: Services: High-volume process handling. Categories: Services: Back-office operational support.

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Santiago. Centers: Country: Chile. Centers: City: Ciudad de Panamá. Centers: Country: Panama. Executive Summary: Summary: ASICOM appears to be a specialized Chilean BPO and technology-outsourcing provider concentrated in financial services, especially mortgage and credit-process administration. Public sources and directory listings consistently position the company as a long-standing operator with regional activity in Chile and Latin America.. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Name: Christian Richter. Executives: Title: CEO. Executives: Name: Sergio Fernando Campero Quezada. Executives: Title: Socio y Director. Reputation & Reviews: Summary: Public review-style data is limited; available third-party listings primarily describe the company rather than provide audited ratings or review counts.. Credentials: Detail: Company directory listing available; no verified public rating or review count was identified.. Credentials: Platform: Outsource Accelerator. Credentials: Detail: Profile exists, but no reliable public rating details were verified from the accessible snippet.. Credentials: Platform: Clutch. Asset Logo: Visibility: public. Compliance: ISO 27001. Description Long: Asicom es una empresa fundada hace más de 45 años, siendo, desde sus orígenes, pionera en el desarrollo de tecnologías innovadoras, flexibles y confiables para la administración de créditos en Chile y Latinoamérica. Producto de su experiencia y reconocida trayectoria, Asicom ha logrado un crecimiento sostenido estableciendo relaciones cercanas y de largo plazo con sus clientes hasta el día de hoy. Los productos y servicios que entrega ASICOM tienen como objetivo otorgar soluciones de valor agregado y alta especialización al sector financiero, bancario, Compañías de Seguro, Cajas de Compensación, Mutuarias y todas aquellas empresas calificadas para otorgar créditos y que demanden un

Methodology

Asicom's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 31 distinct source URLs and retained 27 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for service taxonomy coverage.

Industries Served

• E-commerce & Retail

Contact

Website: https://www.asicom.cl

Email: contacto@asicom.cl

Phone: (+562) 2599 5000

LinkedIn: https://www.linkedin.com/company/asicom/

Frequently Asked Questions

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