Ask Telemarketing INC scorecard

Company Overview

Ask Telemarketing INC is a BPO company. They specialize in Chat Support, Sales & Marketing, Finance & Accounting, Technical Support, Accounts Receivable, Outbound Sales, Email Support, Customer Support.

Ask Telemarketing Ensure your customers receive the best care and resources with Business Process Outsourcing (BPO) from ASK. Our team provides courteous and efficient service to your customers with southern hospitality. We’ve been expertly delivering customer contact solutions for decades, producing measurable results and stronger customer engagement. Our team partners with you to better understand your customers and meet the needs of your business. Contact us today to learn more. The contents of this webpage are Copyright © 2026 Ask Telemarketing. All Rights Reserved. Privacy

Executive summary

Brand Profile: Voice: professional. Voice: customer-service oriented. Voice: people-first. Voice: Southern hospitality. Imagery Style: Public-facing copy emphasizes friendly, service-oriented communication and a regional hospitality theme.. Client Value Proposition: Summary: ASK Telemarketing’s public value proposition is centered on reducing client costs, improving efficiency, and delivering stronger customer communication and satisfaction through a domestic contact-center model.. Value Points: Title: Cost reduction. Value Points: Description: Public copy says its solutions help businesses reduce costs.. Value Points: Title: Efficiency gains. Value Points: Description: The company states its services are designed to help businesses achieve greater efficiency.. Value Points: Title: Customer communication quality. Value Points: Description: The company highlights higher-quality communication with customers and affiliates.. Value Points: Title: Retention support. Value Points: Description: The omnichannel call center messaging emphasizes customer satisfaction and retention.. Company Overview: Tagline: Domestic Customer Contact Center. Highlights: US-based contact center. Highlights: Inbound customer care center. Highlights: Omnichannel call center capabilities. Highlights: Nationwide call center solutions. Description: ASK Telemarketing is a US-based customer contact center focused on inbound customer care and omnichannel call center solutions for businesses seeking cost reduction, efficiency gains, and higher-quality customer communication.. Competitive Differentiators: Differentiators: Title: Domestic US-based service model. Differentiators: Description: The company emphasizes US-based contact center operations rather than offshore delivery.. Differentiators: Title: Customer-service orientation. Differentiators: Description: Public messaging focuses on higher-quality customer communication, satisfaction, and retention.. Differentiators: Title: Southern hospitality brand positioning. Differentiators: Description: The company repeatedly uses Southern hospitality as a service-cultural differentiator in its public copy.. Differentiators: Title: Nationwide coverage. Differentiators: Description: The company states that it delivers call center solutions across the

Strengths

• Brand Profile: Voice: professional. Voice: customer-service oriented. Voice: people-first. Voice: Southern hospitality. Imagery Style: Public-facing copy emphasizes friendly, service-oriented communication and a regional hospitality theme.. (public_web; observed 2026-08-11)
• Client Value Proposition: Summary: ASK Telemarketing’s public value proposition is centered on reducing client costs, improving efficiency, and delivering stronger customer communication and satisfaction through a domestic contact-center model.. Value Points: Title: Cost reduction. Value Points: Description: Public copy says its solutions help businesses reduce costs.. Value Points: Title: Efficiency gains. Value Points: Description: The company states its services are designed to help businesses achieve greater efficiency.. Value Points: Title: Customer communication quality. Value Points: Description: The company. (public_web; observed 2026-08-11)
• Company Overview: Tagline: Domestic Customer Contact Center. Highlights: US-based contact center. Highlights: Inbound customer care center. Highlights: Omnichannel call center capabilities. Highlights: Nationwide call center solutions. Description: ASK Telemarketing is a US-based customer contact center focused on inbound customer care and omnichannel call center solutions for businesses seeking cost reduction, efficiency gains, and higher-quality customer communication.. (public_web; observed 2026-08-11)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-11)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-06-20)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2025-03-05)

Firmographics

GB100 score

Overall score: 47

• egs: 36
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 50
• digital_readiness: 52.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Ask Telemarketing INC's structured service taxonomy includes Chat Support, Sales & Marketing, Finance & Accounting, Technical Support, Accounts Receivable, Outbound Sales, Email Support, Customer Support. Competitive Landscape: Competitors: Name: Other US-based inbound contact centers. Competitors: Evidence: Public materials describe ASK as a domestic customer contact center offering inbound and multichannel services.. Competitors: Relationship: direct. Competitors: Name: General BPO / customer support providers. Competitors: Evidence: Public directory descriptions classify ASK as a BPO and business support services provider.. Competitors: Relationship: adjacent. Positioning: US-based inbound customer care and multichannel contact center provider positioned around cost reduction, efficiency, and customer experience.. Market Signals: Active service pages and careers pages indicate ongoing operations.. Market Signals: Directory sources consistently describe ASK as a long-running private BPO/contact center provider.. Differentiators: US-based. Differentiators: Montgomery, Alabama headquarters. Differentiators: Southern hospitality brand theme. Differentiators: Inbound customer care focus. Differentiators: Multichannel contact center offering. Key Firmographics: Sectors Display: BPO. Sectors Display: Customer contact center. Sectors Display: Call center services. Sectors Display: Customer care. Headquarters Display: Montgomery, Alabama, United States. Reputation & Reviews: Summary: Public review sources show a mid-range employee review profile on Indeed, but no verified client review platform or service-rating profile was identified from the available public sources.. Credentials: Detail: Based on 162 reviews as shown on the public Indeed listing.. Credentials: Rating: 3.3 out of 5. Credentials: Platform: Indeed. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Inbound customer care. Categories: Services: Inbound call handling. Categories: Services: Customer support. Categories: Services: Customer communication management. Categories: Name: Omnichannel call center. Categories: Services: Omnichannel customer service. Categories: Services: Customer satisfaction support. Categories: Services: Customer retention support. Categories: Name: Domestic call center solutions. Categories: Services: Nationwide call center support. Categories: Services: Business process support for customer contact. Executive Summary: Summary: ASK Telemarketing is a Montgomery, Alabama-based domestic contact

Geography

Delivery Center Details: Centers: City: Montgomery. Centers: Model: US-based contact center / HQ. Centers: Country: United States. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Bio: Public profile identifies Chuck Coleman as Director and Owner of ASK Telemarketing, Inc., based in Montgomery, Alabama.. Executives: Name: Chuck Coleman. Executives: Title: Director / Owner. Executives: Bio: Public org-chart source identifies Rick Burley as Owner and states he has been President of ASK for more than 25 years.. Executives: Name: Rick Burley. Executives: Title: Owner. Asset Logo: Visibility: public. Compliance: HIPAA. Service: Technical Support. Service: Outbound Sales. Service: Sales & Marketing. Service: Accounts Receivable. Service: Finance & Accounting. Service: Email Support. Service: Chat Support. Service: Customer Support. Description Long: Ask Telemarketing Ensure your customers receive the best care and resources with Business Process Outsourcing (BPO) from ASK. Our team provides courteous and efficient service to your customers with southern hospitality. We’ve been expertly delivering customer contact solutions for decades, producing measurable results and stronger customer engagement. Our team partners with you to better understand your customers and meet the needs of your business. Contact us today to learn more. The contents of this webpage are Copyright © 2026 Ask Telemarketing. All Rights Reserved. Privacy.

Methodology

Ask Telemarketing INC's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 18 distinct source URLs and retained 25 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for employee coverage.
• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for industry taxonomy coverage.

Services

• Chat Support
• Sales & Marketing
• Finance & Accounting
• Technical Support
• Accounts Receivable
• Outbound Sales
• Email Support
• Customer Support

Contact

Website: https://www.asktelemarketing.com

Email: sales@asktelemarketing.com

Phone: (334) 387-2758

Frequently Asked Questions

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