Assistant Match scorecard

Company Overview

Assistant Match is a BPO company, founded in 2007, with approximately 1-49 employees. They specialize in Finance & Accounting. They serve the E-commerce & Retail industries.

Assistant Match was created in 2007 by Katie Gutierrez Miller to make it easy for growing businesses to find and work with the best, US-based virtual assistants. She watched her peers struggle as they tried to grow their businesses and balance their lives, and knew first hand that virtual assistants could be the perfect solution for overwhelmed business owners. Katie also realized business owners don’t have time to weed through hundreds of responses to a job ad, or how to screen and interview someone who works remotely.Assistant Match does. We eliminate the problem of hiring the wrong virtual assistants or not hiring anyone at all. Instead we provide you with a fast and guaranteed staffing solution to meet your business goals more quickly.

Executive summary

Brand Profile: Voice: professional. Voice: supportive. Voice: service-oriented. Imagery Style: public-facing brand signals suggest a straightforward service-business presentation focused on virtual assistant matching rather than a strong consumer-style visual identity.. Client Value Proposition: Summary: Assistant Match offers businesses a faster path to part-time remote support by screening candidates and presenting a shortlist of virtual assistants matched to specific needs.. Value Points: Title: Faster hiring workflow. Value Points: Description: The company handles screening and introduces top candidates, reducing the client’s search burden.. Value Points: Title: Need-based staffing. Value Points: Description: Clients can use assistants only for the hours required, helping them stay lean and flexible.. Value Points: Title: Operational support. Value Points: Description: The service includes reporting and support around taxes and guidance for successful working relationships.. Value Points: Title: Risk reduction. Value Points: Description: A refund policy and no-cost replacement support lower the perceived risk of a bad match.. Company Overview: Tagline: Professional virtual assistants. Highlights: Founded in 2007 by Katie Gutierrez Miller.. Highlights: Matches clients with pre-screened virtual assistants.. Highlights: Focuses on U.S.-based remote support and flexible hourly assistance.. Description: Assistant Match provides pre-screened, U.S.-based virtual assistants for businesses needing part-time remote support.. Competitive Differentiators: Differentiators: Title: U.S.-based assistant network. Differentiators: Description: Positions its assistants as U.S.-based and remote, which may appeal to clients seeking domestic support coverage.. Differentiators: Title: Pre-screening process. Differentiators: Description: States that assistants undergo interviews, reference checks, background checks, and skills tests before introduction.. Differentiators: Title: Replacement guarantee. Differentiators: Description: Indicates that if a virtual assistant needs to be replaced, it can be done at

Strengths

• Brand Profile: Voice: professional. Voice: supportive. Voice: service-oriented. Imagery Style: public-facing brand signals suggest a straightforward service-business presentation focused on virtual assistant matching rather than a strong consumer-style visual identity.. (public_web; observed 2026-08-10)
• Client Value Proposition: Summary: Assistant Match offers businesses a faster path to part-time remote support by screening candidates and presenting a shortlist of virtual assistants matched to specific needs.. Value Points: Title: Faster hiring workflow. Value Points: Description: The company handles screening and introduces top candidates, reducing the client’s search burden.. Value Points: Title: Need-based staffing. Value Points: Description: Clients can use assistants only for the hours required, helping them stay lean and flexible.. Value Points: Title: Operational. (public_web; observed 2026-07-04)
• Company Overview: Tagline: Professional virtual assistants. Highlights: Founded in 2007 by Katie Gutierrez Miller.. Highlights: Matches clients with pre-screened virtual assistants.. Highlights: Focuses on U.S.-based remote support and flexible hourly assistance.. Description: Assistant Match provides pre-screened, U.S.-based virtual assistants for businesses needing part-time remote support.. (public_web; observed 2026-08-10)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-10)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-07-04)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-06-29)

Firmographics

GB100 score

Overall score: 43

• egs: 39.9
• growth: 47.7
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 31.1
• digital_readiness: 46.1

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Assistant Match's structured service taxonomy includes Finance & Accounting. Competitive Landscape: Competitors: Name: Virtual Vocations. Competitors: Evidence: Listed alongside Assistant Match in remote staffing context and covers remote jobs/placement services.. Competitors: Relationship: adjacent. Competitors: Name: Outsource Accelerator. Competitors: Evidence: Directory and aggregator coverage of outsourcing providers, including Assistant Match.. Competitors: Relationship: alternative. Competitors: Name: AssistMatch. Competitors: Evidence: A similarly named staffing/recruiting company in Moldova, but not the same company and should not be conflated.. Competitors: Relationship: adjacent. Positioning: A US-based virtual assistant placement service that matches businesses with pre-screened remote support workers on an as-needed basis.. Market Signals: Positions itself as one of the longer-running US virtual assistant placement companies. Market Signals: Emphasizes flexible, part-time remote support rather than full-time staffing. Differentiators: US-based virtual assistants. Differentiators: pre-screened candidate matching. Differentiators: replacement at no charge if needed. Differentiators: supports administrative, executive, marketing, bookkeeping, and customer service tasks. Key Firmographics: Founded Year: 2007. Sectors Display: virtual assistant placement. Sectors Display: staffing. Sectors Display: business support services. Pricing & Engagement: Models: Name: Match fee. Models: Best For: Clients seeking a screened virtual assistant match without a full-time hire.. Models: Description: Publicly listed as $395, with a $95 deposit to start the search.. Models: Name: Discounted match fee for small one-time projects. Models: Best For: Short-duration or limited-scope support needs.. Models: Description: The match fee may be discounted for small, one-time projects.. Summary: Assistant Match publicly lists a match fee model with a deposit to begin the search and a set fee for the placement process.. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Virtual assistant placement. Categories: Services: Pre-screened virtual assistant matching. Categories: Services: Part-time off-site support. Categories: Services: Remote U.S.-based assistant placement. Categories: Name:

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: San Francisco. Centers: Model: remote. Centers: Country: United States. Centers: City: Morgan Hill. Centers: Model: remote. Centers: Country: United States. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Bio: Founded Assistant Match in 2007.. Executives: Name: Katie Gutierrez Miller. Executives: Title: Founder. Reputation & Reviews: Summary: No verified public review aggregate or third-party rating was found in the gathered sources.. Executive Summary: Summary: Assistant Match is a U.S.-based virtual assistant placement company that connects businesses with pre-screened remote assistants for administrative, marketing, customer service, bookkeeping, and related support tasks.. Asset Logo: Visibility: public. Service: Finance & Accounting. Description Long: Assistant Match was created in 2007 by Katie Gutierrez Miller to make it easy for growing businesses to find and work with the best, US-based virtual assistants. She watched her peers struggle as they tried to grow their businesses and balance their lives, and knew first hand that virtual assistants could be the perfect solution for overwhelmed business owners. Katie also realized business owners don’t have time to weed through hundreds of responses to a job ad, or how to screen and interview someone who works remotely.Assistant Match does. We eliminate the problem of hiring the wrong virtual assistants or not hiring anyone at all. Instead we provide you with a fast and guaranteed staffing solution to meet your business goals more quickly.. Monthly Search Volume: 9993. Domain Authority: 47.

Methodology

Assistant Match's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 21 distinct source URLs and retained 25 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Finance & Accounting

Industries Served

• E-commerce & Retail

Contact

Website: https://www.assistantmatch.com

Email: info@assistantmatch.com

Phone: 800-403-5506

Frequently Asked Questions

Comparable BPO providers

• 1 Call Direct
• 100 Ninjas
• 123employee
• 13primes