Assistants Company scorecard

Company Overview

Assistants Company is a BPO company, founded in 2013, with approximately 50-99 employees. They specialize in Customer Support, Data Entry & Processing. They serve the E-commerce & Retail industries.

Through expert-level management of BPO, Assistants organization allows their clients to focus on what is most important to their business. Since its inception eight years ago, the BPO has experienced growth that enabled an expansive reach across the country. The firm operates offices in Atlanta, New York, Phoenix, and Los Angeles. The current organization size is between 51 and 200 employees. This A+ rated Better Business Bureau organization delivers virtual assistants who expertly oversee a comprehensive suite of solutions. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Brand Profile: Voice: professional. Voice: service-oriented. Voice: outcomes-focused. Imagery Style: public website and listings emphasize service delivery and operational support rather than a distinct visual brand system. Client Value Proposition: Summary: The public value proposition centers on freeing client time through remote support, bookkeeping, and operational assistance delivered by trained virtual staff.. Value Points: Title: Time savings. Value Points: Description: Messaging emphasizes delegating scheduling, research, data entry, and other operational tasks.. Value Points: Title: Operational support. Value Points: Description: The company offers recurring support across bookkeeping, admin, client communication, and related back-office work.. Value Points: Title: Dedicated remote staff. Value Points: Description: Public copy describes dedicated executives or assistants working directly with clients.. Value Points: Title: Service breadth. Value Points: Description: Clients can source multiple outsourced functions from a single provider.. Company Overview: Tagline: project manager expert. Highlights: Website headline emphasizes virtual assistants, bookkeepers, and web developers.. Highlights: Public listings describe the company as a BPO / staffing and recruiting provider.. Highlights: The company has public references to U.S. office locations and an Atlanta headquarters.. Highlights: LinkedIn describes in-house trained virtual assistants and 24/7 customer service.. Description: Assistants Company presents itself as a provider of virtual assistants, bookkeeping, and web development services, with additional positioning around outsourced business support.. Competitive Differentiators: Differentiators: Title: In-house trained virtual assistants. Differentiators: Description: Public messaging says virtual assistants are trained in-house and positioned as dedicated to client success.. Differentiators: Title: 24/7 customer service. Differentiators: Description: LinkedIn public copy states 24/7 customer service support.. Differentiators: Title: Multi-service outsourcing model. Differentiators: Description: The company combines virtual

Strengths

• Brand Profile: Voice: professional. Voice: service-oriented. Voice: outcomes-focused. Imagery Style: public website and listings emphasize service delivery and operational support rather than a distinct visual brand system. (public_web; observed 2025-02-03)
• Client Value Proposition: Summary: The public value proposition centers on freeing client time through remote support, bookkeeping, and operational assistance delivered by trained virtual staff.. Value Points: Title: Time savings. Value Points: Description: Messaging emphasizes delegating scheduling, research, data entry, and other operational tasks.. Value Points: Title: Operational support. Value Points: Description: The company offers recurring support across bookkeeping, admin, client communication, and related back-office work.. Value Points: Title: Dedicated remote staff. Value Points: Description: Public copy describes. (public_web; observed 2025-10-22)
• Company Overview: Tagline: project manager expert. Highlights: Website headline emphasizes virtual assistants, bookkeepers, and web developers.. Highlights: Public listings describe the company as a BPO / staffing and recruiting provider.. Highlights: The company has public references to U.S. office locations and an Atlanta headquarters.. Highlights: LinkedIn describes in-house trained virtual assistants and 24/7 customer service.. Description: Assistants Company presents itself as a provider of virtual assistants, bookkeeping, and web development services, with additional positioning around outsourced business. (public_web; observed 2025-02-03)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2025-02-03)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-25)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2025-10-22)

Firmographics

GB100 score

Overall score: 41

• egs: 38.1
• growth: 44.4
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 29.4
• digital_readiness: 40.2

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Assistants Company's structured service taxonomy includes Customer Support, Data Entry & Processing. Competitive Landscape: Competitors: Name: Outsourcing and virtual assistant providers. Competitors: Evidence: Public sources describe the company as a BPO/virtual assistant provider with bookkeeping, admin, and related support services.. Competitors: Relationship: alternative. Positioning: A U.S.-based outsourcing provider centered on virtual assistants, bookkeeping, and back-office support services.. Market Signals: Listed as a BPO firm by Outsource Accelerator. Market Signals: Public profiles indicate service breadth across administrative, bookkeeping, and web-related tasks. Differentiators: Broad support menu including virtual assistants, bookkeeping, web development, and administrative assistance. Differentiators: Claims of U.S. office presence and in-house trained professionals on public profiles. Key Firmographics: Founded Year: 2013. Sectors Display: Business process outsourcing. Sectors Display: Staffing and recruiting. Sectors Display: Human resources & staffing. Sectors Display: Business services. Headquarters Display: Atlanta, Georgia, United States. Employee Count Display: 51-200 employees. Ownership Type Display: Privately held. Recent News: Articles: Date: 2026-08-20. Articles: Title: LinkedIn company profile updated. Articles: Source: LinkedIn. Articles: Summary: Public company profile remained active with updated company information and service descriptions.. Articles: Date: 2026-08-25. Articles: Title: Outsource Accelerator company profile updated. Articles: Source: Outsource Accelerator. Articles: Summary: Directory listing refreshed company information, including service categories, size, and location references.. Articles: Date: 2025-02-03. Articles: Title: Website pages last updated. Articles: Source: Assistants Company. Articles: Summary: Public website metadata indicates the main site content was last updated in early 2025.. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Virtual assistance. Categories: Services: Virtual assistants. Categories: Services: 7 day assistants. Categories: Services: Virtual employees. Categories: Services: Remote assistant support. Categories: Name: Bookkeeping and finance operations. Categories: Services: Small business bookkeeping. Categories: Services: Remote bookkeeping services. Categories: Services: Dedicated bookkeeper support. Categories: Services: Monthly bookkeeping

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Atlanta. Centers: Country: United States. Centers: City: New York City. Centers: Country: United States. Centers: City: Phoenix. Centers: Country: United States. Centers: City: Los Angeles. Centers: Country: United States. Executive Summary: Summary: Assistants Company is a U.S.-based outsourced services provider centered on virtual assistants, bookkeeping support, web development, and related back-office functions. Public sources indicate the company has operated since 2013 and is headquartered in Atlanta, Georgia.. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Name: Alex Smith. Executives: Title: Vice President of Business Development. Executives: Name: Bryan Smith. Executives: Name: Ashley Khanna. Pricing & Engagement: Models: Name: Hourly plan. Models: Best For: Variable task loads and ad hoc support. Models: Description: The company’s FAQ states AssistantsCompany works on a per hour plan.. Models: Name: Monthly subscription. Models: Best For: Recurring, lower-complexity support needs. Models: Description: A public listing states plans start from $199 per month.. Models: Name: Project-scoped engagement. Models: Best For: Scope-defined outsourced work. Models: Description: Public listings mention average hourly rates and scope-dependent pricing, but no official project pricing was verified.. Summary: Public sources indicate hourly and monthly pricing signals, but a full official rate card was not publicly verified from the company site. One source notes a per-hour plan, and another states plans from $199 per month.. Reputation & Reviews: Summary: Public reputation signals are mixed and incomplete. The company is described by LinkedIn as BBB accredited with an A+ rating, while third-party directories provide ratings or pricing claims without a fully verifiable review corpus from the official site.. Credentials:

Methodology

Assistants Company's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 13 distinct source URLs and retained 17 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Customer Support
• Data Entry & Processing

Industries Served

• E-commerce & Retail

Contact

Website: https://www.assistantscompany.com

Email: Care@AssistantsCompany.com

Phone: (800) 395 1028

LinkedIn: https://www.linkedin.com/company/assistantscompany

Frequently Asked Questions

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