Awayteam scorecard

Company Overview

Awayteam is a BPO company, founded in 2015, with approximately 1-49 employees. They specialize in Payroll Processing, Sales & Marketing, Finance & Accounting, Recruitment. They serve the E-commerce & Retail industries.

The organization’s current organization size is 11-50 employees. Since the firm’s establishment in 2016, it has helped small and medium businesses in Australia improve operations by connecting them with highly efficient and cost-effective Filipino professionals. Pricing is structured to remain competitive while adapting to specific engagement requirements.

Executive summary

Brand Profile: Voice: ethical. Voice: professional. Voice: supportive. Voice: service-oriented. Tagline: Ethically hire full time VA or Online Worker. Imagery Style: Professional outsourcing and remote-work oriented website messaging with a focus on Filipino online workers and Australian business owners.. Client Value Proposition: Summary: AwayTeam’s value proposition is to reduce the complexity of hiring offshore support staff by sourcing, recruiting, and administrating Filipino online workers for Australian businesses while promoting an ethical employment model.. Value Points: Title: Lower hiring burden. Value Points: Description: The company handles candidate search, hiring, and employment administration.. Value Points: Title: Administrative simplicity. Value Points: Description: Paperwork, legal requirements, and payroll are managed by AwayTeam.. Value Points: Title: Ethical remote-work model. Value Points: Description: The company frames its service as creating stable employment and career growth opportunities for workers.. Company Overview: Tagline: Ethically hire full-time VA or online worker. Highlights: Australian company engaging Filipino online professionals. Highlights: Focus on ethical outsourcing and sustainable working environments. Highlights: Targets small to medium enterprises in Australia. Description: AwayTeam is an Australian outsourcing/offshoring company that recruits and engages Filipino online workers for Australian businesses, with an emphasis on ethical employment and remote work opportunities.. Competitive Differentiators: Differentiators: Title: Ethical outsourcing positioning. Differentiators: Description: The company explicitly emphasizes ethical recruitment and sustainable working relationships for Filipino workers and Australian clients.. Differentiators: Title: Employment administration handled by provider. Differentiators: Description: AwayTeam states it takes care of paperwork, legal requirements, and weekly payroll for the worker it helps employ.. Differentiators: Title: Australian contracting framework. Differentiators: Description: The business owner signs a contract with the

Strengths

• Brand Profile: Voice: ethical. Voice: professional. Voice: supportive. Voice: service-oriented. Tagline: Ethically hire full time VA or Online Worker. Imagery Style: Professional outsourcing and remote-work oriented website messaging with a focus on Filipino online workers and Australian business owners.. (public_web; observed 2025-05-17)
• Client Value Proposition: Summary: AwayTeam’s value proposition is to reduce the complexity of hiring offshore support staff by sourcing, recruiting, and administrating Filipino online workers for Australian businesses while promoting an ethical employment model.. Value Points: Title: Lower hiring burden. Value Points: Description: The company handles candidate search, hiring, and employment administration.. Value Points: Title: Administrative simplicity. Value Points: Description: Paperwork, legal requirements, and payroll are managed by AwayTeam.. Value Points: Title: Ethical remote-work model. Value Points: Description:. (public_web; observed 2025-05-17)
• Company Overview: Tagline: Ethically hire full-time VA or online worker. Highlights: Australian company engaging Filipino online professionals. Highlights: Focus on ethical outsourcing and sustainable working environments. Highlights: Targets small to medium enterprises in Australia. Description: AwayTeam is an Australian outsourcing/offshoring company that recruits and engages Filipino online workers for Australian businesses, with an emphasis on ethical employment and remote work opportunities.. (public_web; observed 2025-05-17)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2025-05-17)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-20)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2025-03-21)

Firmographics

GB100 score

Overall score: 43

• egs: 37.3
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 29.7
• digital_readiness: 46

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Awayteam's structured service taxonomy includes Payroll Processing, Sales & Marketing, Finance & Accounting, Recruitment. Competitive Landscape: Competitors: Name: Generic offshore staffing and outsourcing providers. Competitors: Evidence: AwayTeam is described publicly as an outsourcing and BPO service provider offering recruitment, HR, payroll, invoicing, and staffing solutions.. Competitors: Relationship: direct. Positioning: Australian outsourcing and BPO provider focused on ethically engaging Filipino online professionals for small and medium businesses.. Market Signals: Public listings describe the firm as a BPO/outsourcing provider serving Australian SMEs and hiring talent in the Philippines.. Market Signals: Public website copy emphasizes full-time VA/online worker placement and HR-adjacent administration.. Differentiators: Ethical outsourcing positioning. Differentiators: Australia-to-Philippines staffing model. Differentiators: Recruitment and onboarding handled by provider. Differentiators: Services centered on online workers and virtual assistance. Pricing & Engagement: Models: Name: Cost-plus service fee. Models: Best For: Businesses seeking a managed offshore hiring arrangement with predictable fee structure. Models: Description: The client pays the costs of employment plus a 20% service fee.. Summary: Public pricing details are limited, but AwayTeam states it charges the employment cost plus a 20% service fee.. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Virtual assistance. Categories: Services: Full-time virtual assistants. Categories: Services: Online workers. Categories: Name: Administrative and support services. Categories: Services: Recruitment and engagement of Filipino workers. Categories: Services: Paperwork and legal employment administration. Categories: Services: Weekly payroll administration. Categories: Name: Business support specialties. Categories: Services: Project management support. Categories: Services: Business support. Categories: Services: Finance support. Categories: Services: Graphic design support. Service: Sales & Marketing. Service: Recruitment. Service: Finance & Accounting. Delivery Center Details: Centers: City: Melbourne. Centers: Country: Australia. Financial Health: Overall Health: unknown. Key Firmographics: Founded Year: 2016. Sectors Display: Outsourcing and offshoring consulting. Sectors Display: Recruitment. Sectors Display: Remote

Geography

Countries listed in the structured record include -. Leadership & Executives: Executives: Name: Fred Charles. Executives: Title: Executive/leader associated with AwayTeam (LinkedIn profile present). Executives: Name: Diane Mcintee. Executives: Title: Chief Experience Officer at AwayTeam. Reputation & Reviews: Summary: No public third-party review platform ratings or verified testimonial metrics were found in the gathered public sources.. Executive Summary: Summary: AwayTeam presents as an Australian outsourcing provider founded in 2016, based in Melbourne, and focused on ethically recruiting Filipino virtual assistants and other online professionals for Australian SMEs.. Asset Logo: Visibility: public. Description Long: **Description:** HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly..

Methodology

Awayteam's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 20 distinct source URLs and retained 20 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Payroll Processing
• Sales & Marketing
• Finance & Accounting
• Recruitment

Industries Served

• E-commerce & Retail

Contact

Website: https://www.awayteam.com.au

Email: louisa.tew@entuent.com.au

Phone: (+61) 467217603

LinkedIn: https://www.linkedin.com/company/awayteamau

Frequently Asked Questions

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