Azpired scorecard

Last updated: 2026-08-26

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The firm currently employs between 1,000 and 5,000 people and has clients in the retail, financial, healthcare, communications, travel, and utilities sectors. AZPIRED specializes in Inbound Customer Service, Technical Support, and Accounting solutions. To ensure each customer receives the highest quality of service, the PCI Security Standards Council certified this organization as PCI compliant. The main priority at this organization is to provide cost-effective solutions throughout the United States, Canada, and Australia by utilizing the latest and most advanced technology. This assures clients will receive current industry knowledge and skilled proficiency in the most up-to-date business solutions. Clients can be sure this BPO firm will help them obtain the highest return on investment possible. AZPIRED was founded in 2006 and has provided operational excellence ever since. Pricing is structured to remain competitive while adapting to specific engagement requirements.

Company Overview

Azpired is a BPO company, founded in 2009, with approximately 100-249 employees. They specialize in Chat Support, Sales & Marketing, Finance & Accounting, Technical Support, Accounts Receivable, Email Support, Customer Support, Recruitment, Accounts Payable. They serve the E-commerce & Retail industries.

AZPIRED is a world-class outsourcing service center with a number of locations in the Philippines, three offices in Cebu and Cagayan De Oro City. Our main priority is to provide cost-efficient services to multiple market sectors in the United States, Canada and Australia. We use the latest and most advanced technology to ensure that we are able to offer our clients the expertise and industry knowledge and come up with the latest business solutions, helping them obtain the highest return on investment possible. We at AZPIRED specialize in Inbound Customer Service, Technical Support, Accounting Services and more. To ensure the highest quality, we have been certified PCI compliant by the PCI Security Standards Council and ISO 27001:2013 by QAS International.

Executive summary

Brand Profile: Voice: professional. Voice: promotional. Voice: solution-oriented. Imagery Style: Corporate outsourcing/call-center branding with operational and service-forward messaging.. Client Value Proposition: Summary: AZPIRED’s public positioning emphasizes cost-efficient outsourcing, scalable call center support, and a broad back-office service mix for clients seeking Philippines delivery.. Value Points: Title: Cost-efficiency. Value Points: Description: Third-party profiles describe the company as providing cost-efficient outsourcing solutions.. Value Points: Title: Scalable support coverage. Value Points: Description: Public listings indicate 24/7 customer and technical support capabilities and seat-based delivery.. Value Points: Title: Broad operational coverage. Value Points: Description: Service lists include customer service, accounting, logistics-related processing, QA, and IT support.. Company Overview: Tagline: Professional Call Center Services Provider. Highlights: Public website identifies it as a professional call center services provider.. Highlights: Website contact details list Cebu City, Philippines and a U.S. phone number.. Highlights: Public-facing materials describe multiple outsourcing service lines including customer support, accounting, and technical support.. Description: AZPIRED is a Philippines-based BPO and call center provider offering outsourcing services from Cebu, with a public website describing professional call center services and related back-office support.. Competitive Differentiators: Differentiators: Title: Multi-service outsourcing portfolio. Differentiators: Description: Public materials describe a broad mix of customer service, technical support, accounting, seat leasing, QA, and IT-related services.. Differentiators: Title: Philippines delivery presence. Differentiators: Description: Sources place operations in Cebu City and describe additional Philippines-based locations in Cebu and Cagayan de Oro.. Differentiators: Title: Security and compliance claims in third-party listings. Differentiators: Description: Third-party profile pages describe PCI-compliant and ISO 27001-certified contact center capabilities, though these claims are not verified on the company

Strengths

Brand Profile: Voice: professional. Voice: promotional. Voice: solution-oriented. Imagery Style: Corporate outsourcing/call-center branding with operational and service-forward messaging.. (public_web; observed 2026-08-07)
Client Value Proposition: Summary: AZPIRED’s public positioning emphasizes cost-efficient outsourcing, scalable call center support, and a broad back-office service mix for clients seeking Philippines delivery.. Value Points: Title: Cost-efficiency. Value Points: Description: Third-party profiles describe the company as providing cost-efficient outsourcing solutions.. Value Points: Title: Scalable support coverage. Value Points: Description: Public listings indicate 24/7 customer and technical support capabilities and seat-based delivery.. Value Points: Title: Broad operational coverage. Value Points: Description: Service lists include customer service, accounting,. (public_web; observed 2025-12-14)
Company Overview: Tagline: Professional Call Center Services Provider. Highlights: Public website identifies it as a professional call center services provider.. Highlights: Website contact details list Cebu City, Philippines and a U.S. phone number.. Highlights: Public-facing materials describe multiple outsourcing service lines including customer support, accounting, and technical support.. Description: AZPIRED is a Philippines-based BPO and call center provider offering outsourcing services from Cebu, with a public website describing professional call center services and related back-office support.. (public_web; observed 2026-08-07)

Gaps

The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-07)
The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2025-04-20)
The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2025-12-14)

Firmographics

Founded	2009
Employees	100-249
Revenue	$10 mil. - $25 mil.
Ownership	private

GB100 score

Overall score: 47

egs: 40.2
growth: 56.5
reputation: 46.1
ai_readiness: 50
market_footprint: 32.5
digital_readiness: 54.7

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Azpired's structured service taxonomy includes Chat Support, Sales & Marketing, Finance & Accounting, Technical Support, Accounts Receivable, Email Support, Customer Support, Recruitment, Accounts Payable. Competitive Landscape: Competitors: Name: Other Philippines BPO/call center providers. Competitors: Evidence: Public listings describe AZPIRED as a call center outsourcing and BPO provider in the Philippines.. Competitors: Relationship: direct. Competitors: Name: Clutch-listed BPO providers in Cebu. Competitors: Evidence: Public BPO directory coverage places AZPIRED among Cebu-based outsourcing firms.. Competitors: Relationship: direct. Positioning: A Philippines-based BPO/call center provider focused on outsourced support and back-office services.. Market Signals: Public directory and profile pages indicate an established BPO presence in Cebu and Cagayan de Oro.. Market Signals: Public-facing materials emphasize 24/7 customer support, technical support, and outsourcing services.. Differentiators: Multiple Philippines locations.. Differentiators: Call center and outsourcing positioning.. Differentiators: Public claims of secure/compliance-oriented facility messaging.. Key Firmographics: Sectors Display: Business Process Outsourcing. Sectors Display: Call Center Services. Sectors Display: Customer Support. Sectors Display: Technical Support. Sectors Display: Accounting Services. Headquarters Display: Cebu City, Cebu, Philippines. Pricing & Engagement: Models: Name: Seat-based outsourcing. Models: Best For: Clients needing dedicated outsourced teams. Models: Description: Engagement appears oriented around staffed seats and minimum seat commitments.. Summary: Public sources do not provide formal pricing sheets; one company services page indicates a minimum order of 15 seats, suggesting seat-based engagement structures rather than published fixed pricing.. Reputation & Reviews: Summary: Public review platforms show mixed employee sentiment, but there is no verified client-rating source in the gathered public material.. Credentials: Detail: Based on 98 reviews on a public employee review page updated June 30, 2026.. Credentials: Rating: 3.3/5. Credentials: Platform: Indeed. Credentials: Detail: A public review page exists, but no rating was reliably captured from the available snippet.. Credentials: Platform: Glassdoor. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Customer Support.

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Cebu City. Centers: Country: Philippines. Centers: City: Cagayan de Oro. Centers: Country: Philippines. Executive Summary: Summary: AZPIRED appears to be a Cebu-based outsourcing company focused on call center, customer support, technical support, accounting, and other back-office services, with public sources also describing seat leasing, quality assurance, and IT-related offerings.. Description Long: AZPIRED is a world-class outsourcing service center with a number of locations in the Philippines, three offices in Cebu and Cagayan De Oro City. Our main priority is to provide cost-efficient services to multiple market sectors in the United States, Canada and Australia. We use the latest and most advanced technology to ensure that we are able to offer our clients the expertise and industry knowledge and come up with the latest business solutions, helping them obtain the highest return on investment possible. We at AZPIRED specialize in Inbound Customer Service, Technical Support, Accounting Services and more. To ensure the highest quality, we have been certified PCI compliant by the PCI Security Standards Council and ISO 27001:2013 by QAS International.. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Name: Almira Absin. Executives: Title: Publicly referenced company representative in interview coverage. Asset Logo: Visibility: public. Coverage Hours: 24/7. Compliance: PCI DSS. Compliance: HIPAA. Compliance: ISO 27001. Service: Technical Support. Service: Sales & Marketing. Service: Recruitment. Service: Accounts Receivable. Service: Accounts Payable. Service: Email Support. Service: Chat Support. Service: Customer Support.

Methodology

Azpired's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 17 distinct source URLs and retained 29 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

Insufficient public evidence for headquarters coverage.

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Services

Chat Support
Sales & Marketing
Finance & Accounting
Technical Support
Accounts Receivable
Email Support
Customer Support
Recruitment
Accounts Payable

Industries Served

E-commerce & Retail

Contact

Website: https://www.azpired.com

Email: info@azpired.com

Phone: +1 (805) 708 5656

LinkedIn: http://www.linkedin.com/company/azpired

Frequently Asked Questions

What services does Azpired offer?

Azpired provides Chat Support, Sales & Marketing, Finance & Accounting, Technical Support, Accounts Receivable, Email Support, Customer Support, Recruitment, Accounts Payable.