Boldr scorecard

Company Overview

Boldr is a BPO company headquartered in 100 W Broadway, Suite #3000, 90802, Long Beach, CA, founded in 2016, with approximately 1000-4999 employees. They specialize in Sales & Marketing, Finance & Accounting, Technical Support, Customer Support, Recruitment. They serve the Fintech & Financial Services, Healthcare & Life Sciences, E-commerce & Retail, Media & Publishing, SaaS & Software, Education & EdTech industries.

This organization is dedicated to having a positive local impact by running an ethical outsourcing organization. They offer business process outsourcing for eCommerce and other businesses. They also have a strong focus on professional development for their employees. By offering customized and scalable solutions for companies experiencing rapid growth, Boldr enables its clients to focus on the expansion and development of their own businesses while managing their support needs. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Brand Profile: Voice: purpose-driven. Voice: impact-focused. Voice: ethical. Voice: community-oriented. Voice: global. Tagline: Building global teams through ethical talent outsourcing. Imagery Style: null. Client Value Proposition: Summary: Boldr’s value proposition is framed around building globally distributed teams that combine operational performance with ethical labor practices and measurable social impact.. Value Points: Title: Access to global talent. Value Points: Description: Boldr says it builds global teams and provides access to talent across multiple countries and languages.. Value Points: Title: Operational support across key functions. Value Points: Description: Its solutions page highlights support for CX, engineering, data, and technical tasks.. Value Points: Title: Ethical outsourcing and brand alignment. Value Points: Description: The company positions itself as a partner for clients seeking outsourcing with social responsibility and impact commitments.. Company Overview: Tagline: Building global teams through ethical talent outsourcing.. Highlights: Positions itself as a B Corp-certified BPO.. Highlights: Emphasizes the Three C’s: Clients, Careers, and Communities.. Highlights: Describes its model as "Boldr Economics" and impact sourcing.. Description: Boldr presents itself as a purpose-driven outsourcing and BPO provider focused on ethical talent outsourcing, impact sourcing, and building global teams. The company emphasizes value creation for clients, team members, and communities.. Competitive Differentiators: Differentiators: Title: B Corp-certified BPO positioning. Differentiators: Description: Boldr publicly states it is the first and largest global B Corp certified BPO and the first B Corp certified BPO in the Philippines.. Differentiators: Title: Impact sourcing model. Differentiators: Description: Boldr emphasizes hiring and training talent from under-resourced communities and tying business performance to social outcomes.. Differentiators: Title: Three C’s framework. Differentiators: Description:

Strengths

• Brand Profile: Voice: purpose-driven. Voice: impact-focused. Voice: ethical. Voice: community-oriented. Voice: global. Tagline: Building global teams through ethical talent outsourcing. Imagery Style: null. (public_web; observed 2026-08-24)
• Client Value Proposition: Summary: Boldr’s value proposition is framed around building globally distributed teams that combine operational performance with ethical labor practices and measurable social impact.. Value Points: Title: Access to global talent. Value Points: Description: Boldr says it builds global teams and provides access to talent across multiple countries and languages.. Value Points: Title: Operational support across key functions. Value Points: Description: Its solutions page highlights support for CX, engineering, data, and technical tasks.. Value Points: Title:. (public_web; observed 2026-08-06)
• Company Overview: Tagline: Building global teams through ethical talent outsourcing.. Highlights: Positions itself as a B Corp-certified BPO.. Highlights: Emphasizes the Three C’s: Clients, Careers, and Communities.. Highlights: Describes its model as "Boldr Economics" and impact sourcing.. Description: Boldr presents itself as a purpose-driven outsourcing and BPO provider focused on ethical talent outsourcing, impact sourcing, and building global teams. The company emphasizes value creation for clients, team members, and communities.. (public_web; observed 2026-08-06)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-06)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-20)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-18)

Firmographics

GB100 score

Overall score: 50

• egs: 38.8
• growth: 56.5
• reputation: 52.3
• ai_readiness: 50
• market_footprint: 47
• digital_readiness: 56

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Boldr's structured service taxonomy includes Sales & Marketing, Finance & Accounting, Technical Support, Customer Support, Recruitment. Competitive Landscape: Competitors: Name: Open Access BPO. Competitors: Evidence: Public competitor listing describes similar CX outsourcing, content moderation, and back-office support services for global digital-first enterprises.. Competitors: Relationship: direct. Competitors: Name: Helpware. Competitors: Evidence: Public competitor listing describes CX outsourcing, back-office operations, content moderation, and related services.. Competitors: Relationship: direct. Competitors: Name: ModSquad. Competitors: Evidence: Public competitor listing describes outsourced customer experience, support, content moderation, community management, and social engagement services.. Competitors: Relationship: direct. Competitors: Name: Alorica. Competitors: Evidence: Public competitor listing identifies Alorica as providing CX solutions and BPO services to global brands.. Competitors: Relationship: direct. Competitors: Name: BruntWork. Competitors: Evidence: Public competitor listing describes remote staffing and BPO recruitment/management for offshore professionals.. Competitors: Relationship: adjacent. Competitors: Name: Filta. Competitors: Evidence: Public competitor listing describes nearshoring and BPO consultation services.. Competitors: Relationship: adjacent. Competitors: Name: Startek. Competitors: Evidence: Public competitor listing identifies Startek as a business process outsourcing provider.. Competitors: Relationship:. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Customer Experience. Categories: Services: Customer support. Categories: Services: Customer service operations. Categories: Services: CX outsourcing. Categories: Name: Engineering. Categories: Services: Engineering support. Categories: Name: Data. Categories: Services: Data management. Categories: Services: Data-related back office tasks. Categories: Name: Technical Operations. Categories: Services: Technical tasks. Categories: Services: Operational support. Categories: Name: Sales Enablement. Categories: Services: Sales enablement. Executive Summary: Summary: Boldr is a BPO and outsourcing provider that markets itself around ethical outsourcing, B Corp certification, and impact sourcing. Public sources indicate it operates globally and focuses on client experience, team member careers, and community impact.. Tech Stack & Tools: Ai Capabilities: AI Strategy & Implementation. Service: Technical Support. Service: Sales & Marketing. Service: Recruitment.

Geography

The public profile records headquarters as 100 W Broadway, Suite #3000, 90802, Long Beach, CA. Countries listed in the structured record include Australia, United Kingdom, United States. Delivery Center Details: Centers: City: Manila. Centers: Country: Philippines. Centers: City: Tacloban. Centers: Country: Philippines. Centers: City: Cape Town. Centers: Country: South Africa. Centers: City: Hazyview. Centers: Country: South Africa. Centers: City: Merida. Centers: Country: Mexico. Centers: City: Santa Monica. Centers: Country: United States. Hiring & Workforce Signals: Workforce Signals: Headcount Claim: A Geographically Diverse Team of 1500+. Workforce Signals: Country Presence: United States. Workforce Signals: Country Presence: Canada. Workforce Signals: Country Presence: Mexico. Workforce Signals: Country Presence: South Africa. Workforce Signals: Country Presence: Philippines. Key Firmographics: Founded Year: 2017. Sectors Display: Outsourcing. Sectors Display: Business Process Outsourcing. Sectors Display: Managed outsourcing. Headquarters Display: Santa Monica, California, United States. Employee Count Display: 1,500 team members. Ownership Type Display: Public Benefit Corporation; B Corp certified. Description Long: Boldr is a purpose-driven and people-focused outsourcing company built to help our teams, clients, and communities grow and connect. Our open-collaboration model enables teams around the world to co-create solutions and deliver services for our clients regardless of work location - remote, in-office, or hybrid. We celebrate the value cultural diversity brings to our teams. unitedstates.png)canada.png)mexico.png)southafrica.png)philippines.png). Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Bio: Identified in public sources as Boldr’s founder and associated with the company’s impact sourcing and responsible outsourcing positioning.. Executives: Name: David Sudolsky. Executives: Title: Founder. Reputation & Reviews: Summary: Public review evidence is limited in the gathered sources. A small set of employee reviews is visible on Indeed, but no reliable public aggregate customer review rating was verified from the available sources.. Credentials: Detail: Employee review page shows

Methodology

Boldr's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 32 distinct source URLs and retained 36 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

No additional coverage gaps were identified in the published fields.

Services

• Sales & Marketing
• Finance & Accounting
• Technical Support
• Customer Support
• Recruitment

Industries Served

• Fintech & Financial Services
• Healthcare & Life Sciences
• E-commerce & Retail
• Media & Publishing
• SaaS & Software
• Education & EdTech

Contact

Website: https://www.boldrimpact.com

Email: marketing@boldrimpact.com

Phone: 2027001

LinkedIn: https://www.linkedin.com/company/boldrimpact

Frequently Asked Questions

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