Ca Telemarketing INC scorecard

Last updated: 2026-08-27

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Company Overview

Ca Telemarketing INC is a BPO company.

Executive summary

Client Value Proposition: Summary: Publicly available information suggests the company offers call center and BPO support intended for small and medium-sized businesses, but detailed service outcomes, SLAs, or sector-specific value claims are not publicly verified.. Value Points: Title: Support for small and medium-sized companies. Value Points: Description: A directory listing explicitly states that CTI aims to serve small to medium-sized companies.. Value Points: Title: Outsourcing support. Value Points: Description: The company is publicly categorized under outsourcing and offshoring consulting, indicating externalized business support services.. Company Overview: Highlights: Listed in public BPO directories as a call center and BPO provider.. Highlights: Associated with the cticrm.com domain.. Highlights: Public directory and social profiles indicate Philippine operations.. Description: CA Telemarketing Inc. appears in public directories as a BPO/call center provider associated with the website cticrm.com and operating in the Philippines, with directory listings describing it as a business service provider for small to medium-sized companies.. Competitive Differentiators: Differentiators: Title: SMB-oriented positioning. Differentiators: Description: A public directory states CTI aims to be a world-class business service provider supporting small to medium-sized companies.. Differentiators: Title: Established outsourcing presence. Differentiators: Description: Public profiles show the company as a long-running outsourcing and offshoring consulting/BPO provider.. Key Firmographics: Founded Year: 2002. Sectors Display: BPO. Sectors Display: Call centers. Sectors Display: Outsourcing and offshoring consulting. Headquarters Display: Holy Spirit, Metro Manila, Philippines; one public directory also references Los Angeles, California as headquarters in an article about the company. Employee Count Display: 1001-5000 employees (LinkedIn company profile). Leadership & Executives: Executives: Name: Rex Isles. Executives: Title: Director of Software Development.

Strengths

Client Value Proposition: Summary: Publicly available information suggests the company offers call center and BPO support intended for small and medium-sized businesses, but detailed service outcomes, SLAs, or sector-specific value claims are not publicly verified.. Value Points: Title: Support for small and medium-sized companies. Value Points: Description: A directory listing explicitly states that CTI aims to serve small to medium-sized companies.. Value Points: Title: Outsourcing support. Value Points: Description: The company is publicly categorized under outsourcing and offshoring. (public_web; observed 2025-10-27)
Company Overview: Highlights: Listed in public BPO directories as a call center and BPO provider.. Highlights: Associated with the cticrm.com domain.. Highlights: Public directory and social profiles indicate Philippine operations.. Description: CA Telemarketing Inc. appears in public directories as a BPO/call center provider associated with the website cticrm.com and operating in the Philippines, with directory listings describing it as a business service provider for small to medium-sized companies.. (public_web; observed 2026-08-26)
Competitive Differentiators: Differentiators: Title: SMB-oriented positioning. Differentiators: Description: A public directory states CTI aims to be a world-class business service provider supporting small to medium-sized companies.. Differentiators: Title: Established outsourcing presence. Differentiators: Description: Public profiles show the company as a long-running outsourcing and offshoring consulting/BPO provider.. (public_web; observed 2025-10-27)

Gaps

The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2025-10-27)
The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-11)
The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-26)

Firmographics

GB100 score

Overall score: 47

egs: 36
growth: 50
reputation: 45.5
ai_readiness: 50
market_footprint: 50
digital_readiness: 52.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Competitive Landscape: Competitors: Name: Outsourcing and offshoring consulting providers. Competitors: Evidence: Public directory listings describe the company as a call center/BPO provider rather than a software-only vendor or niche agency.. Competitors: Relationship: adjacent. Positioning: A call center and BPO provider focused on outbound telemarketing, inbound call center services, customer care, lead generation, product sales, and market research.. Market Signals: Directory and profile pages indicate the company operates in the BPO/call center segment.. Market Signals: Public profiles suggest a Philippines delivery presence and a long operating history.. Differentiators: Public materials mention support for small and medium-sized companies.. Differentiators: Public materials describe a broad service mix across inbound and outbound voice work.. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Call center / telemarketing. Categories: Services: Telemarketing. Categories: Services: Call center operations. Categories: Name: BPO services. Categories: Services: Business process outsourcing. Categories: Services: Business service support. Delivery Center Details: Centers: City: Quezon City. Centers: Country: Philippines. Centers: City: Metro Manila. Centers: Country: Philippines. Centers: City: Lancaster Cavite. Centers: Model: facility. Centers: Seats: 400. Centers: Country: Philippines. Financial Health: Overall Health: unknown. Reputation & Reviews: Summary: Public review information is limited and mixed in detail, with Indeed hosting employee reviews that mention BPO work and job conditions, but no verified aggregate rating was available from the accessible public results.. Credentials: Detail: Employee review pages exist, but a verified aggregate rating was not available in the accessible public results.. Credentials: Platform: Indeed. Executive Summary: Summary: Public sources describe CA Telemarketing Inc. as a BPO/call center company in Metro Manila, Philippines, with a stated focus on supporting small to medium-sized companies. A LinkedIn company profile also associates the

Methodology

Ca Telemarketing INC's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 13 distinct source URLs and retained 12 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology