Case Healthcare Solutions INC scorecard

Company Overview

Case Healthcare Solutions INC is a BPO company, founded in 2013, with approximately 1-49 employees. They specialize in Finance & Accounting, Recruitment Process Outsourcing, Recruitment, Back Office. They serve the E-commerce & Retail industries.

This firm has expanded its solutions for businesses across the United States and other global regions for nearly ten years. Its current organization size ranges between 251 to 500 employees, while its last reported revenue is over $317 million. This certified BPO organization focuses on providing the best information management, medical coding, and staffing solutions for professional businesses interested in streamlining their work when they don’t have enough time on their hands. This approach supports reliable delivery through structured processes and technical expertise.

Executive summary

Brand Profile: Voice: professional. Voice: healthcare-focused. Voice: government-services oriented. Client Value Proposition: Summary: The public value proposition centers on helping healthcare and government-adjacent clients streamline administrative and coding-heavy workflows through specialized outsourcing, training, and support functions.. Value Points: Title: Operational efficiency. Value Points: Description: The company presents itself as a way to streamline work when clients lack internal time or capacity for coding and administrative tasks.. Value Points: Title: Specialized healthcare support. Value Points: Description: Public materials emphasize medical coding, healthcare information management, and revenue cycle support.. Value Points: Title: Broad back-office coverage. Value Points: Description: Listed services extend into accounting, invoicing, records management, and logistics support, suggesting multi-function outsourcing coverage.. Company Overview: Highlights: Healthcare field outsourcing provider. Highlights: Medical coding and information management focus. Highlights: Public directory listing associates the company with government administration and BPO services. Description: Case Healthcare Solutions, Inc. is a healthcare-focused business process outsourcing and government administration services provider with public-facing references to medical coding, information management, staffing, and related support services.. Competitive Differentiators: Differentiators: Title: Healthcare-specialized outsourcing. Differentiators: Description: Public descriptions emphasize outsourcing support tailored to healthcare-field workflows, especially medical coding and information management.. Differentiators: Title: Certified small-business positioning. Differentiators: Description: A public chamber profile identifies the firm as SBA 8(a), EDWOSB, and minority-owned, which may matter in public-sector procurement contexts.. Differentiators: Title: Training-linked service model. Differentiators: Description: The company publicly references in-person medical coding training courses alongside operational services, indicating a service-plus-training mix.. Competitive Landscape: Competitors: Name: Healthcare BPO providers. Competitors: Evidence: The company is described as a BPO services provider focused on

Strengths

• Brand Profile: Voice: professional. Voice: healthcare-focused. Voice: government-services oriented. (public_web; observed 2026-08-25)
• Client Portfolio: Clients: Segment: Federal. Clients: Industry: Healthcare. Clients: Client Name: San Antonio Military Medical Center. Clients: Segment: Federal. Clients: Industry: Healthcare. Clients: Client Name: Walter Reed National Military Medical Center. Clients: Segment: Federal. Clients: Industry: Healthcare. Clients: Client Name: Ft. Belvoir Community Hospital. Clients: Segment: Commercial. Clients: Industry: Healthcare. Clients: Client Name: Kaiser Permanente. Industry Concentration: Healthcare. Industry Concentration: Federal government. Industry Concentration: Commercial healthcare. (public_web; observed 2025-04-17)
• Client Value Proposition: Summary: The public value proposition centers on helping healthcare and government-adjacent clients streamline administrative and coding-heavy workflows through specialized outsourcing, training, and support functions.. Value Points: Title: Operational efficiency. Value Points: Description: The company presents itself as a way to streamline work when clients lack internal time or capacity for coding and administrative tasks.. Value Points: Title: Specialized healthcare support. Value Points: Description: Public materials emphasize medical coding, healthcare information management, and revenue cycle support... (public_web; observed 2026-08-25)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (company_website; observed 2026-08-25)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-12)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2025-04-17)

Firmographics

GB100 score

Overall score: 45

• egs: 37.7
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 30.8
• digital_readiness: 54

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Case Healthcare Solutions INC's structured service taxonomy includes Finance & Accounting, Recruitment Process Outsourcing, Recruitment, Back Office. Client Portfolio: Clients: Segment: Federal. Clients: Industry: Healthcare. Clients: Client Name: San Antonio Military Medical Center. Clients: Segment: Federal. Clients: Industry: Healthcare. Clients: Client Name: Walter Reed National Military Medical Center. Clients: Segment: Federal. Clients: Industry: Healthcare. Clients: Client Name: Ft. Belvoir Community Hospital. Clients: Segment: Commercial. Clients: Industry: Healthcare. Clients: Client Name: Kaiser Permanente. Industry Concentration: Healthcare. Industry Concentration: Federal government. Industry Concentration: Commercial healthcare. Key Firmographics: Founded Year: 2013. Revenue Display: Over $317 million (directory listing). Sectors Display: Healthcare. Sectors Display: Government administration. Sectors Display: Business process outsourcing. Sectors Display: Professional services. Headquarters Display: Reston, Virginia (directory listing); Tysons, VA address appears in another public profile. Employee Count Display: 251-500 (directory listing); 11-50 (LinkedIn listing). Ownership Type Display: SBA 8(a), EDWOSB, minority-owned (public profile). Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Healthcare operations support. Categories: Services: Medical coding. Categories: Services: Healthcare information management. Categories: Services: Revenue cycle management. Categories: Name: Training and certification. Categories: Services: Medical coding training. Categories: Services: CPC certification training. Categories: Services: In-person coding training courses. Categories: Name: Administrative and business support. Categories: Services: Clerical and administrative support. Categories: Services: Accounting and invoicing support. Categories: Services: Financial support services. Categories: Name: Government and records support. Categories: Services: FOIA support. Categories: Services: Records management. Categories: Services: Acquisition support. Categories: Services: Budget execution and management. Categories: Services: Logistics and assets management. Categories: Name: Staffing and consulting. Categories: Services: Staffing services. Categories: Services: Consulting services. Executive Summary: Summary: Public sources identify Case Healthcare Solutions, Inc. as a Reston, Virginia-based healthcare outsourcing provider founded in 2013, with services spanning medical coding, information management, staffing, and government-adjacent administrative support. Public directory data

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Reston. Centers: Country: United States. Centers: City: San Antonio. Centers: Country: United States. Reputation & Reviews: Credentials: Detail: Public review snippets exist, but they are limited and not sufficient for a company-wide reputation assessment.. Credentials: Rating: 3.0/5 for one location listing. Credentials: Platform: Indeed. Financial Health: Risk Factors: Publicly reported company revenue and size claims conflict across sources.. Risk Factors: Public financial statements were not available in the gathered sources.. Risk Factors: A contract dispute appears in public appeals records, but no broader financial condition can be verified.. Overall Health: unknown. Financial Events: Date: 2018-09-19. Financial Events: Event Type: contract_dispute. Financial Events: Description: Awarded a contract to provide insurance billing/collections support for MEDCOM; later dispute resulted in an ASBCA appeal over allegedly unpaid fees.. Hiring & Workforce Signals: Workforce Signals: Notes: Conflicting public size signals across sources; no verified open roles found in the gathered sources.. Workforce Signals: Company Size Claimed: 251 to 500 employees. Workforce Signals: Linkedin Size Claimed: 11-50 employees. Leadership & Executives: Executives: Name: Harriett M. Jackson. Executives: Title: Point of Contact. Executives: Name: Michelle Peebles. Executives: Title: Vice President. Tech Stack & Tools: Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: ISO 9001:2015 quality management system. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: DCAA compliant accounting and timekeeping system. Asset Logo: Visibility: public. Asset Favicon: Visibility: public. Description Long: Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical..

Methodology

Case Healthcare Solutions INC's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 46 distinct source URLs and retained 58 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Finance & Accounting
• Recruitment Process Outsourcing
• Recruitment
• Back Office

Industries Served

• E-commerce & Retail

Contact

Website: https://www.ussbchamber.org/

Email: info@case-hcs.com

Phone: 703-940-5070

LinkedIn: N/A

Frequently Asked Questions

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