Cloudpbx scorecard

Company Overview

Cloudpbx is a BPO company, founded in 2013, with approximately 1-49 employees. They serve the E-commerce & Retail industries.

The firm delivers support and platform building geo-optimized, distributed, carrier-grade, and fault-tolerant through a team of highly-skilled, multi-talented professionals. This approach supports reliable delivery through structured processes and technical expertise.

Executive summary

Brand Profile: Voice: Technical. Voice: B2B. Voice: Partner-focused. Voice: Infrastructure-oriented. Tagline: Canada's most advanced and stable hosted PBX platform. Imagery Style: Minimal public visual signal was available from the sources reviewed; no reliable imagery pattern was verified.. Client Value Proposition: Summary: CloudPBX positions itself as a reliable, scalable hosted voice infrastructure provider for partners that need distributed Canadian business VoIP services.. Value Points: Title: Partner monetization. Value Points: Description: The website says the platform is designed to provide revenue opportunities for partners.. Value Points: Title: Flexible service mix. Value Points: Description: Its FAQ highlights a hybrid IaaS/CaaS model that lets reseller partners mix and match services.. Value Points: Title: National distributed coverage. Value Points: Description: The company states that its platform is national and carrier-grade with geographically distributed infrastructure.. Value Points: Title: Reliability focus. Value Points: Description: Public materials emphasize stability, fault tolerance, and advanced hosted PBX architecture.. Company Overview: Tagline: Canada's most advanced and stable hosted PBX platform.. Highlights: Hybrid IaaS/CaaS model for reseller partners. Highlights: Distributed cloud-based business VoIP platform. Highlights: Operational and in production since November 2011 according to its FAQ. Highlights: Expanded from 2 geographical zones to 3 geographical zones and 4 data centres according to its FAQ. Description: CloudPBX is a Canadian VoIP and hosted PBX provider that positions itself as a distributed, carrier-grade business voice platform for resellers and technology partners.. Competitive Differentiators: Differentiators: Title: Distributed carrier-grade architecture. Differentiators: Description: CloudPBX emphasizes a multi-tenant, distributed, fault-tolerant platform designed for stable business VoIP delivery.. Differentiators: Title: Reseller-focused hybrid model. Differentiators: Description: The company positions its

Strengths

• Brand Profile: Voice: Technical. Voice: B2B. Voice: Partner-focused. Voice: Infrastructure-oriented. Tagline: Canada's most advanced and stable hosted PBX platform. Imagery Style: Minimal public visual signal was available from the sources reviewed; no reliable imagery pattern was verified.. (public_web; observed 2026-08-26)
• Client Portfolio: Industry Concentration: Reseller partners. Industry Concentration: ITSPs. Industry Concentration: technology support integration partners. (public_web; observed 2026-08-26)
• Client Value Proposition: Summary: CloudPBX positions itself as a reliable, scalable hosted voice infrastructure provider for partners that need distributed Canadian business VoIP services.. Value Points: Title: Partner monetization. Value Points: Description: The website says the platform is designed to provide revenue opportunities for partners.. Value Points: Title: Flexible service mix. Value Points: Description: Its FAQ highlights a hybrid IaaS/CaaS model that lets reseller partners mix and match services.. Value Points: Title: National distributed coverage. Value Points: Description:. (public_web; observed 2026-06-11)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-26)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-11)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-26)

Firmographics

GB100 score

Overall score: 45

• egs: 38
• growth: 55.7
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 29.2
• digital_readiness: 52.3

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Client Portfolio: Industry Concentration: Reseller partners. Industry Concentration: ITSPs. Industry Concentration: technology support integration partners. Competitive Landscape: Competitors: Name: Intratel. Competitors: Evidence: Offers cloud hosted PBX systems in Canada.. Competitors: Relationship: adjacent. Competitors: Name: Springtel Communications. Competitors: Evidence: Markets hosted phone systems and cloud PBX offerings in Canada.. Competitors: Relationship: adjacent. Positioning: A Canadian hosted PBX / business VoIP infrastructure provider focused on reseller partners rather than a general-purpose BPO services firm.. Market Signals: CloudPBX emphasizes hosted PBX, VoIP, and infrastructure services rather than labor-intensive BPO delivery.. Market Signals: Public profiles point to a small technical organization with a specialized telecom focus.. Differentiators: Distributed, carrier-grade, multi-zone platform. Differentiators: Partner/reseller-oriented model. Differentiators: National network with data-centre distribution. Key Firmographics: Founded Year: 2013. Sectors Display: Telecommunications. Sectors Display: VoIP. Sectors Display: Hosted PBX. Sectors Display: Business services. Headquarters Display: Vancouver, British Columbia, Canada. Employee Count Display: 1-10 employees on LinkedIn; 4 employees reported by RocketReach. Ownership Type Display: Privately held. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Hosted PBX / Cloud PBX. Categories: Services: Hosted IP-PBX. Categories: Services: Cloud-based business phone systems. Categories: Services: Distributed hosted voice platform. Categories: Name: VoIP Infrastructure. Categories: Services: Business VoIP platform for resellers. Categories: Services: Carrier-grade voice infrastructure. Categories: Services: Fault-tolerant distributed network. Categories: Name: Partner / Reseller Enablement. Categories: Services: Hybrid IaaS/CaaS model. Categories: Services: Revenue opportunities for partners. Categories: Services: Technology support integration for ITSPs and partners. Categories: Name: Telecommunications Support Services. Categories: Services: QoS. Categories: Services: BGP. Categories: Services: Failover. Categories: Services: E911. Categories: Services: Hosting. Categories: Services: Wholesale telephony. Executive Summary: Summary: CloudPBX appears to be a privately held Canadian telecommunications company focused on

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Vancouver. Centers: Model: Distributed network / data-centre presence. Centers: Country: Canada. Centers: City: Toronto. Centers: Model: Distributed network / data-centre presence. Centers: Country: Canada. Centers: City: Montreal. Centers: Model: Distributed network / data-centre presence. Centers: Country: Canada. Tech Stack & Tools: Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Hosted IP-PBX / business VoIP platform. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: IaaS/CaaS/SaaS platform. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: SIP network. Tools: Category: Other. Tools: Confidence: inferred. Tools: Product Name: CouchDB / BigCouch. Proprietary Tech: Distributed carrier-grade business VoIP platform. Proprietary Tech: National network with multi-zone, multi-datacenter architecture. Proprietary Tech: Client accounts accessible across all nodes on the network. Financial Health: Risk Factors: No public financial statements or funding events were verified from the sources reviewed.. Risk Factors: Employee-count and revenue figures appear only on third-party directories and were not used as verified financial facts.. Overall Health: unknown. Leadership & Executives: Executives: Bio: Public profile source associates Jason Baumer with CloudPBX in an executive operations role.. Executives: Name: Jason Baumer. Executives: Title: Co-Founder and Chief Operations Officer. Reputation & Reviews: Summary: Public review and reputation data for CloudPBX itself is limited in the available sources, and no robust third-party ratings were verified here.. Description Long: If this domain is yours, head to the Domains page in your Wix dashboard.. Monthly Search Volume: 1909. Domain Authority: 44.

Methodology

Cloudpbx's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 12 distinct source URLs and retained 18 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for service taxonomy coverage.

Industries Served

• E-commerce & Retail

Contact

Website: https://www.cloudpbx.ca

Email: info@cloudpbx.vn

Phone: -

LinkedIn: https://www.linkedin.com/company/cloudpbx-inc

Frequently Asked Questions

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