Daproim Africa Acquired By Stepwise scorecard

Company Overview

Daproim Africa Acquired By Stepwise is a BPO company, founded in 2017, with approximately 11-50 employees. They specialize in Data Entry & Processing. They serve the E-commerce & Retail industries.

Within the BPO industry, they perform solutions and provide products on behalf of their clients. In part, they integrate their solutions into the mainframe of the client organization. Founded in 2017, the organization employs 1,000 staff members in conjunction with StepWise. While the organization has enjoyed a 7% increase in staff headcount over the past six months, the employee tenure rate is less than a year. This statistic is concerning for the period of the organization’s existence, being that they have only been in operation for a few years. Daproim refers to itself as an impact sourcing service provider on the organization’s website. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Brand Profile: Voice: impact-driven. Voice: social-enterprise. Voice: service-oriented. Client Value Proposition: Summary: The public value proposition centers on affordable, high-quality volume data and digital operations delivered through an impact sourcing model.. Value Points: Title: Cost-effective execution. Value Points: Description: Public professional profile text says the company delivers high-quality and affordable volume data management solutions.. Value Points: Title: Workforce and social impact. Value Points: Description: Public company messaging emphasizes social enterprise and workforce development.. Value Points: Title: Operational flexibility. Value Points: Description: Public descriptions reference research, digitization, data entry, analysis, and virtual support for local and international organizations.. Company Overview: Highlights: Public sources describe the company as impact sourcing focused.. Highlights: Public sources associate the business with StepWise after acquisition.. Highlights: Public sources place the company in Kenya with operations linked to U.S. presence through StepWise.. Description: Daproim Africa is a Kenya-based BPO and digital work provider associated with StepWise, described publicly as an impact sourcing service provider delivering business process outsourcing services globally.. Competitive Differentiators: Differentiators: Title: Impact sourcing model. Differentiators: Description: Public materials describe the company as a social enterprise that blends delivery with workforce development.. Differentiators: Title: Acquisition-backed scale. Differentiators: Description: Public directories and articles describe Daproim as acquired by StepWise and operating in conjunction with StepWise.. Differentiators: Title: Breadth across digital work. Differentiators: Description: Public descriptions mention AI, operations, data management, digitization, and virtual support.. Key Firmographics: Founded Year: 2017. Sectors Display: Business process outsourcing. Sectors Display: Impact sourcing. Sectors Display: AI and digital operations. Sectors Display: Data management. Headquarters Display: Nairobi, Kenya. Employee Count Display: 1,000

Strengths

• Brand Profile: Voice: impact-driven. Voice: social-enterprise. Voice: service-oriented. (public_web; observed 2026-08-08)
• Client Value Proposition: Summary: The public value proposition centers on affordable, high-quality volume data and digital operations delivered through an impact sourcing model.. Value Points: Title: Cost-effective execution. Value Points: Description: Public professional profile text says the company delivers high-quality and affordable volume data management solutions.. Value Points: Title: Workforce and social impact. Value Points: Description: Public company messaging emphasizes social enterprise and workforce development.. Value Points: Title: Operational flexibility. Value Points: Description: Public descriptions reference research, digitization,. (public_web; observed 2026-08-12)
• Company Overview: Highlights: Public sources describe the company as impact sourcing focused.. Highlights: Public sources associate the business with StepWise after acquisition.. Highlights: Public sources place the company in Kenya with operations linked to U.S. presence through StepWise.. Description: Daproim Africa is a Kenya-based BPO and digital work provider associated with StepWise, described publicly as an impact sourcing service provider delivering business process outsourcing services globally.. (public_web; observed 2026-08-23)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-08)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-07-29)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-20)

Firmographics

GB100 score

Overall score: 43

• egs: 36.9
• growth: 44
• reputation: 52.3
• ai_readiness: 50
• market_footprint: 34.1
• digital_readiness: 42.9

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Daproim Africa Acquired By Stepwise's structured service taxonomy includes Data Entry & Processing. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Data services. Categories: Services: Data entry. Categories: Services: Digitization. Categories: Services: Data analysis. Categories: Services: Data optimization. Categories: Name: Research and support. Categories: Services: Research. Categories: Services: Online research. Categories: Services: Virtual support. Categories: Name: Digital operations. Categories: Services: Operational support. Categories: Services: AI and machine learning support work. Executive Summary: Summary: Daproim Africa is publicly described as an impact sourcing and BPO services provider now associated with StepWise, with offerings spanning data management, digital operations, and related support work.. Competitive Landscape: Competitors: Name: StepWise. Competitors: Evidence: Public sources describe Daproim Africa as acquired by StepWise and operating in collaboration with StepWise.. Competitors: Relationship: adjacent. Competitors: Name: Outsourcing and impact sourcing providers in Kenya. Competitors: Evidence: Public profiles describe Daproim Africa as a Kenyan BPO and impact-sourcing social enterprise.. Competitors: Relationship: alternative. Delivery Center Details: Centers: City: Nairobi. Centers: Model: HQ. Centers: Country: Kenya. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Bio: Public professional profiles identify Caroline Kamanja as co-founder and CEO of Daproim Africa and a former StepWise global chief operating officer/MD.. Executives: Name: Caroline Kamanja. Executives: Title: Co-founder and CEO. Recent News: Articles: Date: 2022-09-26. Articles: Title: Kenya-based StepWise launches new software development center. Articles: Source: Outsource Accelerator. Articles: Summary: Reported that StepWise launched Zalda, described as an outgrowth of its BPO unit Daproim Africa and software training institute Zalego Academy.. Articles: Date: 2021-08-10. Articles: Title: The Moment Chooses You: The Strategic Acquisition Journey. Articles: Source: Apple Podcasts. Articles: Summary: Discusses StepWise acquiring Daproim in February 2020 and the founder's experience during the acquisition.. Monthly Search Volume: 2162. Domain Authority: 66.

Geography

Countries listed in the structured record include -.

Methodology

Daproim Africa Acquired By Stepwise's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 14 distinct source URLs and retained 15 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Data Entry & Processing

Industries Served

• E-commerce & Retail

Contact

Website: https://daproim.com/

Email: admin@stepwise.net

Phone: -

LinkedIn: https://www.linkedin.com/company/stepwise-net/

Frequently Asked Questions

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