Datacom scorecard

Company Overview

Datacom is a BPO company.

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Executive summary

Client Value Proposition: Summary: Datacom’s public materials suggest a value proposition centered on resilient, locally hosted infrastructure and long-term service delivery.. Value Points: Title: Resilience and continuity. Value Points: Description: FY26 commentary stated the company prioritized resilience and long-term value amid global uncertainty.. Value Points: Title: Local control and hosting. Value Points: Description: Public coverage of the Auckland data-centre acquisition highlighted customer demand for local control over data and system access.. Value Points: Title: Capacity expansion. Value Points: Description: The company expanded infrastructure footprint to support demand for secure digital services.. Company Overview: Highlights: FY26 revenue reached $1.58 billion.. Highlights: FY26 net profit after tax was $20 million.. Highlights: FY26 EBITDA was $133 million.. Highlights: Datacom reported ongoing infrastructure investments in FY26.. Description: Datacom Group is a technology services company with public FY26 results showing revenue of $1.58 billion, EBITDA of $133 million, and net profit after tax of $20 million for the year ended 31 March 2026.. Competitive Differentiators: Differentiators: Title: Local infrastructure investment. Differentiators: Description: Datacom publicly emphasized ongoing infrastructure investments and expanded local data-centre capacity in New Zealand.. Differentiators: Title: Secure locally hosted services. Differentiators: Description: Public coverage of the company’s acquisition activity highlights demand for secure, locally hosted digital services and local control over data and system access.. Financial Health: Risk Factors: Profit declined year over year in FY26 while revenue increased.. Risk Factors: Operating cash flow declined year over year in FY26.. Overall Health: unknown. Financial Events: Date: 2026-07-08. Financial Events: Event Type: financial_results. Financial Events: Description: Datacom Group reported FY26 revenue of $1.58 billion,

Strengths

• Client Value Proposition: Summary: Datacom’s public materials suggest a value proposition centered on resilient, locally hosted infrastructure and long-term service delivery.. Value Points: Title: Resilience and continuity. Value Points: Description: FY26 commentary stated the company prioritized resilience and long-term value amid global uncertainty.. Value Points: Title: Local control and hosting. Value Points: Description: Public coverage of the Auckland data-centre acquisition highlighted customer demand for local control over data and system access.. Value Points: Title: Capacity expansion. Value Points:. (public_web; observed 2026-08-26)
• Company Overview: Highlights: FY26 revenue reached $1.58 billion.. Highlights: FY26 net profit after tax was $20 million.. Highlights: FY26 EBITDA was $133 million.. Highlights: Datacom reported ongoing infrastructure investments in FY26.. Description: Datacom Group is a technology services company with public FY26 results showing revenue of $1.58 billion, EBITDA of $133 million, and net profit after tax of $20 million for the year ended 31 March 2026.. (public_web; observed 2026-08-26)
• Competitive Differentiators: Differentiators: Title: Local infrastructure investment. Differentiators: Description: Datacom publicly emphasized ongoing infrastructure investments and expanded local data-centre capacity in New Zealand.. Differentiators: Title: Secure locally hosted services. Differentiators: Description: Public coverage of the company’s acquisition activity highlights demand for secure, locally hosted digital services and local control over data and system access.. (public_web; observed 2026-08-26)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-26)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-26)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-26)

Firmographics

GB100 score

Overall score: 47

• egs: 36
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 50
• digital_readiness: 52.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Leadership & Executives: Executives: Name: Greg Davidson. Executives: Title: Group CEO. Executives: Name: Laura Malcolm. Executives: Title: Managing Director, Australia. Executives: Name: Peter Nelson. Executives: Title: Managing Director, Datacom New Zealand. Executives: Name: Sunny Katira. Executives: Title: Managing Director - Professional Services - Australia and New Zealand. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Infrastructure and data centres. Categories: Services: Data centre capacity. Categories: Services: Hosted digital services. Categories: Services: Secure local infrastructure. Categories: Name: Professional services. Categories: Services: Professional services delivery. Description Long: A screen mockup of the Datacom website with an error icon We're sorry that you found a page that doesn't exist. Don't worry though. Our solutions always help customers explore new possibilities and embrace new ways of working. reCAPTCHA is changing its terms of service. Take action.. Delivery Center Details: Centers: City: Auckland. Centers: Country: New Zealand. Centers: City: Christchurch. Centers: Country: New Zealand. Centers: City: Dunedin. Centers: Country: New Zealand. Centers: City: Hamilton. Centers: Country: New Zealand. Centers: City: Hastings. Centers: Country: New Zealand. Centers: City: Nelson. Centers: Country: New Zealand. Centers: City: New Plymouth. Centers: Country: New Zealand. Centers: City: Tauranga. Centers: Country: New Zealand. Centers: City: Wellington. Centers: Country: New Zealand. Centers: City: Adelaide. Centers: Country: Australia. Centers: City: Brisbane. Centers: Country: Australia. Centers: City: Canberra. Centers: Country: Australia. Centers: City: Melbourne. Centers: Country: Australia. Centers: City: Modbury. Centers: Country: Australia. Centers: City: Perth. Centers: Country: Australia. Centers: City: Sydney. Centers: Country: Australia. Centers: City: Townsville. Centers: Country: Australia. Centers: City: Kuala Lumpur. Centers: Country: Malaysia. Centers: City: Taguig City. Centers: Country: Philippines. Key Firmographics: Revenue Display: $1.58 billion (FY26 group revenue). Recent News: Articles:

Geography

Executive Summary: Summary: Datacom is a large Australasian technology provider with public reporting on infrastructure investment, local data-centre capacity, and group financial performance. Public sources also identify Greg Davidson as Group CEO.. Asset Image: Visibility: public. Asset Logo: Visibility: public.

Methodology

Datacom's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 95 distinct source URLs and retained 87 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for employee coverage.
• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for service taxonomy coverage.
• Insufficient public evidence for industry taxonomy coverage.

Contact

Website: https://www.datacom.com

Email: Microsoft_Symbol_Logo_80x80px@2x.png

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