Department Of Trade And Industry Dti scorecard

Last updated: 2026-08-26

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Company Overview

Department Of Trade And Industry Dti is a BPO company.

- Home - About - History - The Organization - Office of the Secretary - Competitiveness and Innovation Group - Fair Trade Group - Industry Development and Investment Promotions Group - International Trade Group - Management Services Group - Regional Operations Group - Supply Chain and Logistics Group - Attached Agencies and Corporations - The DTI Logo - The Executive Committee - Career Opportunities - Regions - NCR - CAR - Region 1 - Region 2 - Region 3 - Region 4A - MIMAROPA - Region 5 - Region 6 - Region 7 - Region 8 - Region 9 - Region 10 - Region 11 - Region 12 - Caraga - Overseas - Bangkok - Beijing - Berlin - Brussels - Dubai - Geneva - Guangzhou - Hong Kong - Ho Chi Minh - Jakarta - Kuala Lumpur - London - Los Angeles - Madrid - Mexico - New Delhi - New York - Osaka - Paris - Riyadh - Seoul - Shanghai - Silicon Valley - Singapore - Sydney - Taipei - Tokyo - Toronto - Washington DC - Partnerships - International Commitments - Multilateral - WTO - APEC - APECTR - One Country, One Voice - Regional - ASEAN - RCEP - ACCSQ - Philippine National Trade Repository (PNTR) - Bilateral - Philippines-Japan Economic Partnership Agreement (PJEPA) - Philippines-European Free Trade Association (EFTA) Free Trade Agreement (FTA) - Philippines-European Union (EU) Free Trade Agreement (FTA) - Philippines-Korea (PH-ROK) Free Trade Agreement (FTA) - Generalized System of Preferences - Bilateral Economic Cooperation Engagements - Local Commitments - Bangon Marawi - Good Governance - Transparency Seal (GAA 2026) - Citizen’s Charter - Freedom of Information - Data Privacy in DTI - Persons with Disabilities (PWD) Program - Gender and Development (GAD) Program - Domestic Bidders (DOBID) Certificate of Preference Program - Committee on Anti-Red Tape - Foreign Assisted Projects - MSMEs - Gender Responsive Economic Actions for the Transformation of Women II (GREAT Women II) - Integrated Natural Resources Environmental Management Project (INREMP) – Livelihood Enhancement Support 2 - Mindana

Executive summary

Client Value Proposition: Summary: DTI provides centralized public access to trade, industry, investment, business registration, and assistance resources.. Value Points: Title: Accessible public channels. Value Points: Description: Users can reach DTI through hotline, trunkline, SMS, email, and public assistance desk channels.. Value Points: Title: Business process support. Value Points: Description: DTI provides online services and registration-related portals intended to streamline access to business services.. Value Points: Title: Information access. Value Points: Description: DTI hosts public resources, directories, and trade-related information for stakeholders.. Company Overview: Highlights: Philippine government department focused on trade, industry, and investment. Highlights: Provides public online services and a contact center for inquiries. Highlights: Maintains public directories and business-related information resources. Description: The Department of Trade and Industry (DTI) is the primary coordinative, promotive, facilitative, and regulatory arm of the Philippine government for trade, industry, and investment activities.. Competitive Differentiators: Differentiators: Title: Broad government mandate. Differentiators: Description: DTI is the national agency explicitly responsible for coordinating, promoting, facilitating, and regulating trade, industry, and investment activities.. Differentiators: Title: Public service infrastructure. Differentiators: Description: The department maintains a multi-channel public contact center, online services, and business-related portals for accessibility.. Differentiators: Title: Directory and resource access. Differentiators: Description: DTI publicly offers directories and information resources that support business users and the public.. Pricing & Engagement: Summary: No public pricing or commercial engagement model was identified because DTI is a government department rather than a private BPO provider.. Reputation & Reviews: Summary: No public third-party review platform ratings or credentials were verified in the provided public sources.. Employee & Client Sentiment: Sentiment

Strengths

Client Value Proposition: Summary: DTI provides centralized public access to trade, industry, investment, business registration, and assistance resources.. Value Points: Title: Accessible public channels. Value Points: Description: Users can reach DTI through hotline, trunkline, SMS, email, and public assistance desk channels.. Value Points: Title: Business process support. Value Points: Description: DTI provides online services and registration-related portals intended to streamline access to business services.. Value Points: Title: Information access. Value Points: Description: DTI hosts public resources, directories, and. (public_web; observed 2025-01-28)
Company Overview: Highlights: Philippine government department focused on trade, industry, and investment. Highlights: Provides public online services and a contact center for inquiries. Highlights: Maintains public directories and business-related information resources. Description: The Department of Trade and Industry (DTI) is the primary coordinative, promotive, facilitative, and regulatory arm of the Philippine government for trade, industry, and investment activities.. (public_web; observed 2025-03-17)
Competitive Differentiators: Differentiators: Title: Broad government mandate. Differentiators: Description: DTI is the national agency explicitly responsible for coordinating, promoting, facilitating, and regulating trade, industry, and investment activities.. Differentiators: Title: Public service infrastructure. Differentiators: Description: The department maintains a multi-channel public contact center, online services, and business-related portals for accessibility.. Differentiators: Title: Directory and resource access. Differentiators: Description: DTI publicly offers directories and information resources that support business users and the public.. (public_web; observed 2025-03-17)

Gaps

The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2025-01-28)
The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-24)
The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2025-07-13)

Firmographics

GB100 score

Overall score: 48

egs: 36
growth: 50
reputation: 45.5
ai_readiness: 50
market_footprint: 50
digital_readiness: 54

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Competitive Landscape: Competitors: Name: FOI-referenced DTI list of BPO companies. Competitors: Relationship: alternative. Competitors: Name: DTI supplier and service directories. Competitors: Relationship: alternative. Market Signals: Public DTI pages found are directory/contact/supplier resources, but no verifiable public BPO provider directory for the Department of Trade and Industry site was confirmed from the available source snippets.. Key Firmographics: Sectors Display: trade. Sectors Display: industry. Sectors Display: investment. Sectors Display: business registration. Sectors Display: consumer assistance. Headquarters Display: Filinvest Bldg., 387 Sen. Gil J. Puyat Ave., Makati City, Philippines 1200. Ownership Type Display: Philippine government department. Services & Offerings: Categories: Name: Public assistance and contact center. Categories: Services: Customer contact center. Categories: Services: Telephone hotline. Categories: Services: SMS-only support. Categories: Services: Email support. Categories: Services: Public assistance desk. Categories: Name: Online services. Categories: Services: DTI online service access. Categories: Services: Business name registration portal. Categories: Services: Trade and industry information systems. Categories: Services: Resource and information access. Categories: Name: Business and trade information. Categories: Services: Business-related information resources. Categories: Services: Trade opportunities information. Categories: Services: Directory and registry access. Executive Summary: Summary: DTI is a Philippine government agency that oversees trade, industry, and investment policy and provides public-facing services, online portals, and contact channels for businesses and citizens.. Description Long: - Home - About - History - The Organization - Office of the Secretary - Competitiveness and Innovation Group - Fair Trade Group - Industry Development and Investment Promotions Group - International Trade Group - Management Services Group - Regional Operations Group - Supply Chain and Logistics Group - Attached Agencies and Corporations - The DTI Logo - The Executive Committee - Career Opportunities - Regions - NCR - CAR - Region 1

Geography

Financial Health: Overall Health: unknown. Compliance: ISO 9001.

Methodology

Department Of Trade And Industry Dti's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 22 distinct source URLs and retained 13 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology