Epic Outsourcing scorecard

Company Overview

Epic Outsourcing is a BPO company headquartered in 4400, Naga City, Camarines Sur, founded in 2023.

Executive summary

Brand Profile: Voice: promotional. Voice: service-oriented. Client Value Proposition: Summary: Epic Outsourcing frames its value around cost-effective, skilled Filipino virtual assistants, rapid placement, and tailored support for business operations.. Value Points: Title: Cost-effective support. Value Points: Description: The company describes its offering as cost-effective outsourcing support.. Value Points: Title: Skilled virtual assistants. Value Points: Description: It highlights access to skilled Filipino virtual assistants.. Value Points: Title: Tailored solutions. Value Points: Description: Public materials state that services are customized to specific business needs.. Value Points: Title: Operational continuity. Value Points: Description: The company emphasizes onboarding and recurring support to help maintain service quality.. Company Overview: Tagline: Your Premier Choice for Virtual Assistants in the Philippines and Cutting-Edge Outsourcing Solutions. Highlights: Positions itself around Filipino virtual assistants and outsourced support. Highlights: Offers both voice and non-voice customer service solutions. Highlights: Describes a simple consultation-to-hiring-to-onboarding process. Description: Epic Outsourcing, operating as Epic Virtual Outsourcing Services, presents itself as a Philippines-based outsourcing provider focused on virtual assistant and remote support services.. Competitive Differentiators: Differentiators: Title: Philippine virtual assistant positioning. Differentiators: Description: Public-facing materials emphasize Filipino virtual assistants as the core delivery model.. Differentiators: Title: Fast hiring workflow. Differentiators: Description: The company states that it can identify and match assistants within about one week.. Differentiators: Title: Broad service coverage. Differentiators: Description: The firm presents a multi-service offering spanning customer service, administrative support, lead generation, creative work, and social media.. Differentiators: Title: Ongoing support model. Differentiators: Description: The website describes regular check-ins after onboarding to monitor performance and expectations.. Key Firmographics: Founded Year: 2023. Revenue Display:

Strengths

• Brand Profile: Voice: promotional. Voice: service-oriented. (public_web; observed 2026-06-20)
• Client Value Proposition: Summary: Epic Outsourcing frames its value around cost-effective, skilled Filipino virtual assistants, rapid placement, and tailored support for business operations.. Value Points: Title: Cost-effective support. Value Points: Description: The company describes its offering as cost-effective outsourcing support.. Value Points: Title: Skilled virtual assistants. Value Points: Description: It highlights access to skilled Filipino virtual assistants.. Value Points: Title: Tailored solutions. Value Points: Description: Public materials state that services are customized to specific business needs.. Value Points:. (public_web; observed 2026-08-20)
• Company Overview: Tagline: Your Premier Choice for Virtual Assistants in the Philippines and Cutting-Edge Outsourcing Solutions. Highlights: Positions itself around Filipino virtual assistants and outsourced support. Highlights: Offers both voice and non-voice customer service solutions. Highlights: Describes a simple consultation-to-hiring-to-onboarding process. Description: Epic Outsourcing, operating as Epic Virtual Outsourcing Services, presents itself as a Philippines-based outsourcing provider focused on virtual assistant and remote support services.. (public_web; observed 2026-05-01)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-06-20)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-05-01)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2025-09-28)

Firmographics

GB100 score

Overall score: 46

• egs: 33.2
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 45.3
• digital_readiness: 54

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Competitive Landscape: Competitors: Name: Outsource Accelerator-listed BPO and virtual assistant firms. Competitors: Evidence: Public directory profiles place Epic in a small-operator segment with 1-49 seats/staff and broad VA services.. Competitors: Relationship: adjacent. Positioning: Philippine-based virtual assistant and outsourcing services provider focused on cost-effective, tailored remote support.. Market Signals: Public directory listings describe Epic as a small/private provider with limited public scale data.. Market Signals: Website content emphasizes fast hiring and onboarding processes for virtual assistants.. Differentiators: Offers a mix of customer service, lead generation, graphics design, social media management, and executive assistance.. Differentiators: Positions around Filipino virtual assistants and tailored outsourcing solutions.. Pricing & Engagement: Models: Name: Free consultation. Models: Best For: Initial discovery and scoping. Models: Description: The website invites prospects to book a free consultation to discuss requirements.. Models: Name: Matched hiring and onboarding process. Models: Best For: Clients needing managed placement of virtual assistants. Models: Description: Public materials describe consultation, hiring, onboarding, and ongoing support steps.. Summary: No public pricing sheet or rate card was found in the available sources. Public materials indicate a consultative engagement process rather than transparent published pricing.. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Customer Service. Categories: Services: voice customer service. Categories: Services: email support. Categories: Services: chat support. Categories: Services: ticket support. Categories: Name: Virtual Assistance. Categories: Services: administrative support. Categories: Services: executive assistance. Categories: Services: virtual receptionist. Categories: Name: Sales and Growth Support. Categories: Services: lead generation. Categories: Name: Creative and Digital Support. Categories: Services: graphics design. Categories: Services: social media management. Categories: Name: Back-Office Support. Categories: Services: data entry. Executive Summary: Summary: Epic Outsourcing is a Philippine-based BPO provider focused on

Geography

The public profile records headquarters as 4400, Naga City, Camarines Sur. Countries listed in the structured record include -. Delivery Center Details: Centers: City: Naga City. Centers: Country: Philippines. Financial Health: Overall Health: unknown. Reputation & Reviews: Summary: Public review evidence specific to Epic Outsourcing is limited in the available sources. Outsource Accelerator describes the company as a newer provider and notes no news, podcast, or articles available in its directory entry.. Credentials: Detail: Directory profile exists, but no public rating was identified in the available snippet.. Credentials: Platform: Outsource Accelerator. Credentials: Detail: Public company profile is present, but no review rating was identified in the available snippet.. Credentials: Platform: LinkedIn. Asset Favicon: Visibility: public. Asset Logo: Visibility: public. Asset Image: Visibility: public.

Methodology

Epic Outsourcing's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 24 distinct source URLs and retained 29 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for employee coverage.
• Insufficient public evidence for service taxonomy coverage.
• Insufficient public evidence for industry taxonomy coverage.

Contact

Website: https://epicoutsourcing.co.uk/

Email: reham@epicvos.com

Phone: -

LinkedIn: https://www.linkedin.com/company/epicoutsourcing/

Frequently Asked Questions

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