Getoutsourced scorecard

Company Overview

Getoutsourced is a BPO company, founded in 2019, with approximately 1-49 employees. They specialize in Sales & Marketing, Customer Support. They serve the E-commerce & Retail industries.

Regardless of where you are, our specialists can assist you remotely using whatever technology suits you best. It takes months to find a customer, and just a few seconds to lose one. We will make sure your clients are supported 24/7 and avoid losing them. //getoutsourced.net/wp-content/uploads/2022/05/img_01.png

Executive summary

Brand Profile: Voice: professional. Voice: service-oriented. Voice: entrepreneurial. Imagery Style: public visual signals were not verifiable from the available source snippets. Client Value Proposition: Summary: Getoutsourced positions itself as a reasonably priced outsourcing partner that can provide dedicated, flexible, and remotely delivered support across several business functions.. Value Points: Title: Reasonable pricing. Value Points: Description: The homepage explicitly references high quality outsourcing business solutions for reasonable prices.. Value Points: Title: Dedicated resources and management access. Value Points: Description: The sales page says agents are hired specifically with the client's business in mind and that clients get weekly meetings and access to management.. Value Points: Title: Flexible scaling. Value Points: Description: The customer service page says replacement or extra capacity can be added quickly as needed.. Value Points: Title: Remote operational convenience. Value Points: Description: The IT support page emphasizes remote assistance using suitable technology anytime it is needed.. Company Overview: Tagline: We provide high quality outsourcing business solutions for reasonable prices.. Highlights: Based in Pristina, Kosovo.. Highlights: Offers outsourcing services worldwide.. Highlights: Public web presence includes service pages for appointment setting, sales, customer service, IT support, website design, and web hosting support.. Description: Getoutsourced is a Kosovo-based outsourcing provider that presents itself as a group of entrepreneurs offering outsourcing services worldwide across several industries, with emphasis on telemarketing, IT services, customer service, and design.. Competitive Differentiators: Differentiators: Title: Wide service mix for a small provider. Differentiators: Description: Public materials show a mix of telemarketing, customer service, IT support, and website-related services rather than a single narrow specialization.. Differentiators: Title: Remote

Strengths

• Brand Profile: Voice: professional. Voice: service-oriented. Voice: entrepreneurial. Imagery Style: public visual signals were not verifiable from the available source snippets. (public_web; observed 2026-08-11)
• Client Value Proposition: Summary: Getoutsourced positions itself as a reasonably priced outsourcing partner that can provide dedicated, flexible, and remotely delivered support across several business functions.. Value Points: Title: Reasonable pricing. Value Points: Description: The homepage explicitly references high quality outsourcing business solutions for reasonable prices.. Value Points: Title: Dedicated resources and management access. Value Points: Description: The sales page says agents are hired specifically with the client's business in mind and that clients get weekly meetings and. (public_web; observed 2026-08-11)
• Company Overview: Tagline: We provide high quality outsourcing business solutions for reasonable prices.. Highlights: Based in Pristina, Kosovo.. Highlights: Offers outsourcing services worldwide.. Highlights: Public web presence includes service pages for appointment setting, sales, customer service, IT support, website design, and web hosting support.. Description: Getoutsourced is a Kosovo-based outsourcing provider that presents itself as a group of entrepreneurs offering outsourcing services worldwide across several industries, with emphasis on telemarketing, IT services, customer service, and design.. (public_web; observed 2026-08-11)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-11)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-25)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2025-05-21)

Firmographics

GB100 score

Overall score: 44

• egs: 34.8
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 39.7
• digital_readiness: 43.4

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Getoutsourced's structured service taxonomy includes Sales & Marketing, Customer Support. Competitive Landscape: Competitors: Name: Outsourced. Competitors: Evidence: Both companies market offshore staffing/outsourcing services, but the available source data only verifies this for Getoutsourced at a high level; no direct side-by-side comparison is verified.. Competitors: Relationship: direct. Positioning: A Kosovo-based outsourcing platform offering worldwide services across multiple industries, with emphasis on telemarketing, IT services, customer service, appointment setting, and website design.. Market Signals: Serves worldwide clients across different industries. Market Signals: Public-facing service pages indicate a diversified outsourcing model rather than a single niche. Differentiators: Based in Pristina, Kosovo. Differentiators: Offers a broad service mix including telemarketing, IT services, customer service, appointment setting, and website design. Differentiators: Public site describes a multilingual, 24/7 customer service offering. Pricing & Engagement: Models: Name: Custom outsourcing engagement. Models: Best For: Businesses seeking a negotiated outsourcing arrangement. Models: Description: The site describes tailored services, dedicated agents, and ongoing management support rather than fixed public pricing.. Summary: Public sources do not provide a published rate card or standard pricing structure. Available wording suggests custom outsourcing engagements with dedicated resources and ongoing management interaction.. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Telemarketing and sales. Categories: Services: Appointment setting. Categories: Services: B2B telemarketing campaigns. Categories: Services: Sales support. Categories: Name: Customer support. Categories: Services: Customer service. Categories: Services: 24/7 multilingual support. Categories: Name: IT and technical support. Categories: Services: Remote IT support. Categories: Services: Webserver support. Categories: Services: Email support. Categories: Services: CRM support. Categories: Services: Support for PCs and printers. Categories: Name: Digital services. Categories: Services: Website design. Categories: Services: Web hosting support. Executive Summary: Summary: Getoutsourced is a small private outsourcing and offshoring consultancy headquartered in Pristina, Kosovo,

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Pristina. Centers: Country: Kosovo. Key Firmographics: Founded Year: 2019. Sectors Display: Outsourcing/Offshoring. Sectors Display: Outsourcing and offshoring consulting. Headquarters Display: Pristina, Kosovo. Employee Count Display: 11-50 employees. Ownership Type Display: Private. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Name: Veron Lecaj. Executives: Title: Owner. Reputation & Reviews: Summary: Public review evidence is limited but Trustpilot shows a 4.2/5 rating and describes the company as an IT support partner in a customer review snippet.. Credentials: Detail: Public listing indicates 'Great' rating; review snippets mention IT support partnership and daily support activities.. Credentials: Rating: 4.2/5. Credentials: Platform: Trustpilot. Tech Stack & Tools: Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: WordPress. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: cPanel Hosting. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: CloudFlare Premium DNS. Coverage Hours: 24/7. Service: Sales & Marketing. Service: Customer Support. Description Long: Regardless of where you are, our specialists can assist you remotely using whatever technology suits you best. It takes months to find a customer, and just a few seconds to lose one. We will make sure your clients are supported 24/7 and avoid losing them. //getoutsourced.net/wp-content/uploads/2022/05/img_01.png.

Methodology

Getoutsourced's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 15 distinct source URLs and retained 19 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Sales & Marketing
• Customer Support

Industries Served

• E-commerce & Retail

Contact

Website: https://www.getoutsourced.net

Email: sales@getoutsourced.net

Phone: +383 49 234 122

Frequently Asked Questions

Comparable BPO providers

• 1 Call Direct
• 100 Ninjas
• 123employee
• 13primes