Global In House Center Council Philippines Gicc scorecard

Company Overview

Global In House Center Council Philippines Gicc is a BPO company.

Executive summary

Client Value Proposition: Summary: GICC Philippines offers member organizations a forum for advocacy, networking, and best-practice exchange within the Philippine in-house center and shared services ecosystem.. Value Points: Title: Industry representation. Value Points: Description: Provides a collective voice for members in policy and ecosystem discussions.. Value Points: Title: Best-practice sharing. Value Points: Description: Supports learning and operational improvement through peer exchange.. Value Points: Title: Community access. Value Points: Description: Connects members with other multinational and captive center operators in the Philippines.. Company Overview: Highlights: Represents shared services, captive, and multinational in-house center members.. Highlights: Public website states it represents about 150,000 high-value jobs and about US$4.7 billion in revenue for the Philippines.. Highlights: Membership application materials state annual membership fees are PHP 60,000.. Description: Global In-House Center Council (GICC) Philippines is a trade association for global in-house centers, shared services, and captive centers operating in the Philippines. Public-facing materials describe it as representing leading in-house centers and promoting the growth and competitiveness of the captive center industry in the country.. Competitive Differentiators: Differentiators: Title: Specialized in-house center focus. Differentiators: Description: The council is focused specifically on global in-house centers, shared services, and captive centers rather than general outsourcing providers.. Differentiators: Title: Industry association positioning. Differentiators: Description: Public materials frame GICC as a trade association that promotes best practices and supports industry development in the Philippines.. Differentiators: Title: Established member ecosystem. Differentiators: Description: Third-party descriptions indicate a sizable member base of multinational and Fortune 500-affiliated organizations.. Competitive Landscape: Competitors: Name: IBPAP. Competitors: Evidence: GICC is listed by IBPAP as one of

Strengths

• Client Value Proposition: Summary: GICC Philippines offers member organizations a forum for advocacy, networking, and best-practice exchange within the Philippine in-house center and shared services ecosystem.. Value Points: Title: Industry representation. Value Points: Description: Provides a collective voice for members in policy and ecosystem discussions.. Value Points: Title: Best-practice sharing. Value Points: Description: Supports learning and operational improvement through peer exchange.. Value Points: Title: Community access. Value Points: Description: Connects members with other multinational and captive center operators. (public_web; observed 2025-08-31)
• Company Overview: Highlights: Represents shared services, captive, and multinational in-house center members.. Highlights: Public website states it represents about 150,000 high-value jobs and about US$4.7 billion in revenue for the Philippines.. Highlights: Membership application materials state annual membership fees are PHP 60,000.. Description: Global In-House Center Council (GICC) Philippines is a trade association for global in-house centers, shared services, and captive centers operating in the Philippines. Public-facing materials describe it as representing leading in-house centers and promoting. (public_web; observed 2026-08-25)
• Competitive Differentiators: Differentiators: Title: Specialized in-house center focus. Differentiators: Description: The council is focused specifically on global in-house centers, shared services, and captive centers rather than general outsourcing providers.. Differentiators: Title: Industry association positioning. Differentiators: Description: Public materials frame GICC as a trade association that promotes best practices and supports industry development in the Philippines.. Differentiators: Title: Established member ecosystem. Differentiators: Description: Third-party descriptions indicate a sizable member base of multinational and Fortune 500-affiliated organizations.. (public_web; observed 2026-08-25)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2025-08-31)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2025-09-09)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-25)

Firmographics

GB100 score

Overall score: 47

• egs: 36
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 50
• digital_readiness: 52.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Key Firmographics: Founded Year: 2014. Revenue Display: Not publicly disclosed; third-party profiles have listed approximately US$8 million, but this is not confirmed by the organization.. Sectors Display: Global in-house centers. Sectors Display: Shared services. Sectors Display: Captive centers. Sectors Display: Multinational companies. Headquarters Display: IBPAP Office, 5/F C2 Building, High Street Central, 30th St. cor. 7th Ave., Bonifacio Global City, Taguig City, Philippines 1634. Employee Count Display: 11-50 employees. Ownership Type Display: Non-stock, non-profit trade association. Pricing & Engagement: Models: Name: Annual membership. Models: Best For: Organizations eligible for council membership seeking access to the association's community and advocacy activities.. Models: Description: Membership application materials list an annual membership fee of PHP 60,000.. Summary: Publicly available membership materials indicate a fee-based membership model, but no detailed service-tier pricing or contract structure was publicly verified.. Recent News: Articles: Date: 2026-03-03. Articles: Title: GiCC Philippines home page updated with industry positioning and member-facing content. Articles: Source: GiCC Philippines. Articles: Summary: The site continues to describe the council as representing leading in-house centers and offering general inquiries and member-oriented content.. Articles: Date: 2026-03-03. Articles: Title: Contact page confirms Taguig office address and executive contact. Articles: Source: GiCC Philippines. Articles: Summary: The contact page lists the Bonifacio Global City office location and executive director contact details.. Articles: Date: 2026-04-27. Articles: Title: WEPs profile lists GICC Philippines as a signatory. Articles: Source: WEPs. Articles: Summary: The profile states the organization is a Women’s Empowerment Principles signatory since 20 November 2024.. Reputation & Reviews: Summary: Public review-style or credential sources describe GICC Philippines as a recognized industry association, but no independent customer review scores or marketplace ratings were verified.. Credentials: Detail: Listed as a Women’s Empowerment

Geography

Services & Offerings: Categories: Name: Membership and association services. Categories: Services: General membership for captive, multinational, and shared services organizations. Categories: Services: Member community participation. Categories: Services: Access to council communications and events. Categories: Name: Industry advocacy. Categories: Services: Promotion of captive center industry growth. Categories: Services: Representation of member interests within the Philippine outsourcing ecosystem. Categories: Services: Industry best-practice development. Categories: Name: Knowledge sharing and networking. Categories: Services: Best-practice sharing among member companies. Categories: Services: Industry collaboration and community-building. Categories: Services: BPO industry news distribution through the website. Executive Summary: Summary: GICC Philippines is a non-profit trade association serving the global in-house center and shared services segment in the Philippines, with a focus on advocacy, best practices, and industry growth for member companies.. Asset Fact Document Signal: Role: other_document. Statement: Headquarters Location: \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_. Asset Fact Document Summary: Role: other_document. Summary: ## MEMBERSHIP APPLICATION FORM We hereby propose admission to the Global In-House Center Council (GICC) Philippines, Inc. Member / Company Name: \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Business Address: \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Contact Details: Landline: \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Website: \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Headquarters Location: \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Primary Representative Name & Corporate Title: \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Contact Details: Mobile: \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Email: \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Landline: \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Executive Assistant: Mobile: \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Email: \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ * * * Landline: \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Alternate Represe. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Name: Paolo la'O. Executives: Title: Chair. Executives: Name: Carlo Mata. Executives: Title: Vice Chair. Executives: Name: Maria Pilar Manzano. Executives: Title: Treasurer. Executives: Name: Christine Bata. Executives: Title: Executive Director. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Asset Fact Document Signal: Role: other_document. Statement: I,

Methodology

Global In House Center Council Philippines Gicc's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 22 distinct source URLs and retained 18 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for employee coverage.
• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for service taxonomy coverage.
• Insufficient public evidence for industry taxonomy coverage.

Contact

Website: https://www.giccphilippines.com/

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