Incoho Philippines scorecard

Company Overview

Incoho Philippines is a BPO company, founded in 2001, with approximately 100-249 employees. They specialize in Sales & Marketing, Accounts Payable. They serve the E-commerce & Retail industries.

Whatever a client’s outsourcing needs are, Incoho can provide the service. The organization works to understand each client’s specific business needs so that they can customize their solutions to each specific client. They’ve been around since 2001 and have decades of experience providing solutions related to accounting, debt collection, lead generation, telemarketing, research, and data entry. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Brand Profile: Voice: direct. Voice: service-oriented. Voice: growth-focused. Client Value Proposition: Summary: The company’s stated value proposition is to provide affordable outsourced support for repetitive, process-driven BPO work.. Value Points: Title: Cost-focused outsourcing. Value Points: Description: Public site language centers on affordability for outsourced services.. Value Points: Title: Operational support coverage. Value Points: Description: The service mix supports collections, receivables, lead generation, and administrative work.. Value Points: Title: 24/7 support claim. Value Points: Description: The website states the team is available 24/7 for project support.. Company Overview: Tagline: Intelligent Outsourcing. Highlights: Positions itself as a BPO provider in the Philippines with a Chicago-linked corporate presence.. Highlights: Public site and directory listings identify Philippine operations in Makati, Metro Manila.. Highlights: Public-facing materials emphasize support for back-office and revenue-support processes.. Description: Incoho is a BPO provider that presents itself as a business process outsourcing company focused on affordable outsourced support services, including debt collection, accounts receivable management, telemarketing, lead generation, appointment setting, internet research, and data entry.. Competitive Differentiators: Differentiators: Title: Affordable outsourced operations. Differentiators: Description: Public company language emphasizes affordable outsourced services rather than a broad enterprise IT or consulting stack.. Differentiators: Title: Focused service menu. Differentiators: Description: The public offering is concentrated in collections, AR, telemarketing, lead generation, appointment setting, research, and data entry.. Differentiators: Title: US-Philippines operating footprint. Differentiators: Description: Public sources indicate Chicago and Makati locations, suggesting a cross-border operating model for client coordination.. Pricing & Engagement: Summary: No public pricing sheet, rate card, contract structure, or commercial model was verified from accessible sources.. Recent News: Articles: Date:

Strengths

• Brand Profile: Voice: direct. Voice: service-oriented. Voice: growth-focused. (public_web; observed 2026-08-26)
• Client Value Proposition: Summary: The company’s stated value proposition is to provide affordable outsourced support for repetitive, process-driven BPO work.. Value Points: Title: Cost-focused outsourcing. Value Points: Description: Public site language centers on affordability for outsourced services.. Value Points: Title: Operational support coverage. Value Points: Description: The service mix supports collections, receivables, lead generation, and administrative work.. Value Points: Title: 24/7 support claim. Value Points: Description: The website states the team is available 24/7 for project support.. (public_web; observed 2026-08-09)
• Company Overview: Tagline: Intelligent Outsourcing. Highlights: Positions itself as a BPO provider in the Philippines with a Chicago-linked corporate presence.. Highlights: Public site and directory listings identify Philippine operations in Makati, Metro Manila.. Highlights: Public-facing materials emphasize support for back-office and revenue-support processes.. Description: Incoho is a BPO provider that presents itself as a business process outsourcing company focused on affordable outsourced support services, including debt collection, accounts receivable management, telemarketing, lead generation, appointment setting, internet research,. (public_web; observed 2026-08-09)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-09)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-26)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2024-11-04)

Firmographics

GB100 score

Overall score: 46

• egs: 41.8
• growth: 52.6
• reputation: 53.3
• ai_readiness: 50
• market_footprint: 31.2
• digital_readiness: 48.2

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Incoho Philippines's structured service taxonomy includes Sales & Marketing, Accounts Payable. Competitive Landscape: Competitors: Name: Open Access BPO. Competitors: Evidence: Both operate Philippine BPO services; Open Access BPO appears as a comparable outsourcing provider in public profile data.. Competitors: Relationship: adjacent. Competitors: Name: Transcom. Competitors: Evidence: Direct competitor category for customer support and back-office outsourcing in the Philippines.. Competitors: Relationship: direct. Competitors: Name: Concentrix. Competitors: Evidence: Direct competitor category for large-scale customer support and BPO delivery in the Philippines.. Competitors: Relationship: direct. Positioning: BPO provider focused on back-office support, accounts receivable/collections, customer support, data management, research, lead generation, and offshoring for startups.. Market Signals: Public service pages emphasize a broad outsourcing menu rather than a single niche. Market Signals: Career posting language suggests active operations in call center and collections work. Differentiators: Emphasis on accounts receivable and collections. Differentiators: Offers research and lead generation alongside standard back-office support. Differentiators: Positions services for startups and flexible scaling. Delivery Center Details: Centers: City: Makati. Centers: Model: Onshore/Offshore BPO services. Centers: Country: Philippines. Key Firmographics: Sectors Display: BPO. Sectors Display: Back-office support. Sectors Display: Debt collection. Sectors Display: Accounts receivable management. Sectors Display: Customer service. Headquarters Display: Chicago, Illinois, United States; Makati, Metro Manila, Philippines. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Collections and receivables. Categories: Services: Debt collection. Categories: Services: Accounts receivable management. Categories: Name: Sales and lead generation. Categories: Services: Telemarketing. Categories: Services: Lead generation. Categories: Services: Appointment setting. Categories: Name: Research and data operations. Categories: Services: Internet research. Categories: Services: Data entry. Categories: Name: Customer support and back-office. Categories: Services: Customer service. Categories: Services: Back-office support. Executive Summary: Summary: Incoho Philippines is a BPO company associated with Incoho, Inc., offering outsourced collections, AR

Geography

Countries listed in the structured record include -. Hiring & Workforce Signals: Open Positions: Title: Call Center Agent. Open Positions: Location: Philippines. Open Positions: Seniority: Entry to Mid. Open Positions: Department: Unknown. Workforce Signals: Career Page Active: true. Workforce Signals: Recent Public Posting: true. Financial Health: Overall Health: unknown. Reputation & Reviews: Summary: Public review portals show generally positive but limited employee-review signals, with ratings that vary by platform and sample size.. Credentials: Detail: Public snippet reports a 4.8 total rating for Incoho Philippines, Inc.. Credentials: Rating: 4.8/5. Credentials: Platform: JobStreet. Credentials: Detail: Public snippet reports 4.3 based on 3 reviews for Incoho Inc.. Credentials: Rating: 4.3/5. Credentials: Platform: Indeed. Credentials: Detail: Public snippet for Incoho Philippines Inc in Makati reports 3.5 overall based on 8 reviews.. Credentials: Rating: 3.5/5. Credentials: Platform: Indeed. Asset Logo: Visibility: public.

Methodology

Incoho Philippines's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 17 distinct source URLs and retained 17 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Sales & Marketing
• Accounts Payable

Industries Served

• E-commerce & Retail

Contact

Website: https://incohoinc.com/

Email: dino.lacambra@incoho.com

Phone: 800-804-7714

LinkedIn: http://www.linkedin.com/company/incoho-inc

Frequently Asked Questions

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