Infomatic Solutions scorecard
Last updated: 2026-08-26
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Company Overview
Infomatic Solutions is a BPO company.
Executive summary
Brand Profile: Voice: professional. Voice: reliable. Voice: cost-effective. Voice: offshore outsourcing focused. Tagline: Outsourcing Solutions USA | Outsourcing Services USA. Imagery Style: Corporate service-provider imagery is implied by the public website; no verifiable design-system details were found.. Client Value Proposition: Summary: Infomatic Solutions presents itself as a cost-effective offshore partner for SMBs that need scalable BPO, healthcare operations support, and 24/7 customer-facing or back-office coverage.. Value Points: Title: Lower operating burden. Value Points: Description: The company positions its services as a way to reduce client costs while handling day-to-day business processes.. Value Points: Title: Scalable delivery. Value Points: Description: Public statements emphasize flexible support for both client-facing and back-office workloads.. Value Points: Title: Healthcare process support. Value Points: Description: The firm highlights experience with large-scale medical record handling and a full RCM workflow.. Value Points: Title: Single-vendor convenience. Value Points: Description: Its catalog combines call center, staffing, back office, technical support, and digital services under one provider.. Company Overview: Highlights: ISO/IEC 27001:2022 certified company. Highlights: Offshore outsourcing provider. Highlights: Healthcare-focused revenue cycle management capability. Highlights: 24/7 call center services. Description: Infomatic Solutions is a business process outsourcing services provider with offices associated with Ahmedabad, India, and Anaheim, California, offering offshore outsourcing support across call center, back office, remote staffing, and revenue cycle management services.. Competitive Differentiators: Differentiators: Title: Healthcare RCM specialization. Differentiators: Description: Public materials emphasize revenue cycle management for healthcare providers, including coding, billing, verification, authorizations, posting, follow-up, and denial management.. Differentiators: Title: Broad BPO service mix. Differentiators: Description: The company publicly lists voice, non-voice, technical, staffing, and digital
Strengths
- Brand Profile: Voice: professional. Voice: reliable. Voice: cost-effective. Voice: offshore outsourcing focused. Tagline: Outsourcing Solutions USA | Outsourcing Services USA. Imagery Style: Corporate service-provider imagery is implied by the public website; no verifiable design-system details were found.. (public_web; observed 2026-08-26)
- Client Value Proposition: Summary: Infomatic Solutions presents itself as a cost-effective offshore partner for SMBs that need scalable BPO, healthcare operations support, and 24/7 customer-facing or back-office coverage.. Value Points: Title: Lower operating burden. Value Points: Description: The company positions its services as a way to reduce client costs while handling day-to-day business processes.. Value Points: Title: Scalable delivery. Value Points: Description: Public statements emphasize flexible support for both client-facing and back-office workloads.. Value Points: Title: Healthcare process. (public_web; observed 2025-09-08)
- Company Overview: Highlights: ISO/IEC 27001:2022 certified company. Highlights: Offshore outsourcing provider. Highlights: Healthcare-focused revenue cycle management capability. Highlights: 24/7 call center services. Description: Infomatic Solutions is a business process outsourcing services provider with offices associated with Ahmedabad, India, and Anaheim, California, offering offshore outsourcing support across call center, back office, remote staffing, and revenue cycle management services.. (public_web; observed 2025-09-15)
Gaps
- The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-26)
- The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2025-09-15)
- The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2025-09-08)
Firmographics
GB100 score
Overall score: 47
- egs: 36
- growth: 50
- reputation: 45.5
- ai_readiness: 50
- market_footprint: 50
- digital_readiness: 52.6
Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.
Services and operating scope
Competitive Landscape: Competitors: Name: null. Competitors: Relationship: adjacent. Positioning: BPO/offshore outsourcing provider serving small and medium enterprises with back office, call center, remote staffing, and revenue cycle management services.. Market Signals: Public positioning emphasizes offshore outsourcing and cost-effective service delivery. Market Signals: Public service pages include inbound/outbound calling, document work, virtual staffing, and RCM. Differentiators: ISO/IEC 27001:2022 certification is publicly stated. Differentiators: Broad service mix spanning call center, back office, remote staffing, and healthcare RCM. Key Firmographics: Founded Year: 2010. Revenue Display: null. Sectors Display: Business process outsourcing. Sectors Display: Outsourcing/offshoring. Sectors Display: Healthcare revenue cycle management. Sectors Display: Call center services. Sectors Display: Remote staffing. Headquarters Display: Ahmedabad, Gujarat, India; Anaheim, California, United States. Employee Count Display: 51-200. Ownership Type Display: Private. Pricing & Engagement: Models: Name: Custom quote. Models: Best For: Clients needing tailored BPO or call center scopes. Models: Description: Pricing appears to be handled case-by-case rather than through published rate cards.. Models: Name: Managed offshore outsourcing. Models: Best For: SMBs seeking recurring operational support. Models: Description: Engagement language suggests ongoing outsourced service delivery for back office, call center, staffing, and RCM work.. Summary: Public sources do not disclose standard rates, contract minimums, or formal pricing tiers. The company invites prospects to request a quote for call center services.. Reputation & Reviews: Summary: Publicly accessible review and directory sources show the company as an established outsourcing provider, but verified third-party rating data was not consistently available in the retrieved sources.. Credentials: Detail: A public profile exists, but no verified rating value was captured in the retrieved snippet.. Credentials: Rating: null. Credentials: Platform: Clutch. Credentials: Detail: An overview page indicates employee-count and founding-year data, but no reliable rating
Geography
Delivery Center Details: Centers: City: Ahmedabad. Centers: Country: India. Centers: City: Anaheim. Centers: Country: United States. Leadership & Executives: Executives: Bio: The company’s CEO page states that the organization aims to build a trustworthy offshore business process center for small and medium enterprises and highlights healthcare processing experience, but the executive’s name is not publicly verified in the retrieved sources.. Executives: Name: null. Executives: Title: Chief Executive Officer. Services & Offerings: Categories: Name: Call center services. Categories: Services: Inbound customer service. Categories: Services: Outbound calling. Categories: Services: Order taking. Categories: Services: Appointment scheduling. Categories: Services: Technical support. Categories: Services: Lead generation. Categories: Services: Direct sales. Categories: Services: Welcome calls. Categories: Services: Satisfaction surveys. Categories: Name: Back office support. Categories: Services: Back office processing. Categories: Services: Data entry. Categories: Services: Document quality check. Categories: Services: Quality assurance. Categories: Name: Remote staffing. Categories: Services: Offshore staffing support. Categories: Services: Recruitment support. Categories: Name: Revenue cycle management. Categories: Services: Medical coding and billing. Categories: Services: Eligibility and benefit verification. Categories: Services: Prior authorization. Categories: Services: Insurance and patient payment posting. Categories: Services: Follow-up with payers. Categories: Services: Denial management. Categories: Name: Technical support. Categories: Services: Remote IT support. Categories: Services: Desktop support. Categories: Services: Network support. Categories: Name: Digital services. Categories: Services: Digital marketing. Categories: Services: SEO. Categories: Services: Web chat support. Financial Health: Overall Health: unknown. Recent News: Articles: Url: null. Articles: Date: null. Articles: Title: No material public news found. Articles: Source: null. Articles: Summary: No company-specific recent news article was verified from the retrieved public sources.. Employee & Client Sentiment:
Methodology
Infomatic Solutions's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 10 distinct source URLs and retained 16 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.
Coverage gaps
- Insufficient public evidence for employee coverage.
- Insufficient public evidence for headquarters coverage.
- Insufficient public evidence for service taxonomy coverage.
- Insufficient public evidence for industry taxonomy coverage.
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