Linksolution scorecard

Company Overview

Linksolution is a BPO company, founded in 2008, with approximately 100-249 employees. They serve the E-commerce & Retail industries.

Executive summary

Brand Profile: Voice: Spanish-language corporate. Voice: B2B service-oriented. Voice: technology-forward. Imagery Style: Corporate service and technology presentation; public pages emphasize contact center, BPO, BI, security, and software services.. Client Value Proposition: Summary: LinkSolution’s public value proposition centers on outsourcing customer operations and technology work to reduce costs, improve efficiency, and provide specialized support from Argentina.. Value Points: Title: Cost reduction through outsourcing. Value Points: Description: Public copy says its Argentina-based call center and IT services can help reduce costs by outsourcing projects and services.. Value Points: Title: Operational efficiency. Value Points: Description: The company frames its consulting and support offerings around improving productivity and optimizing business processes.. Value Points: Title: Specialized service coverage. Value Points: Description: Offerings span customer service, collections, telemarketing, lead handling, IT support, BI, and software development.. Company Overview: Tagline: Servicio de Contact Center Call Center Para Empresas. Highlights: Public website describes contact center and BPO solutions for businesses.. Highlights: Public materials indicate operations in Buenos Aires, Argentina.. Highlights: Public pages reference related IT consulting, BI, security, and software development offerings.. Description: LinkSolution is an Argentina-based provider focused on contact center, BPO, and IT-related services for companies, with public materials describing solutions for SMEs and enterprises.. Competitive Differentiators: Differentiators: Title: Broad service mix. Differentiators: Description: Public materials position the company as more than a call center by combining BPO, IT consulting, BI, security, and software development.. Differentiators: Title: Buenos Aires operating base. Differentiators: Description: The company publicly lists Buenos Aires office locations and emphasizes Argentina-based delivery.. Differentiators: Title: Technology-led delivery. Differentiators: Description: Website copy references modern tools,

Strengths

• Brand Profile: Voice: Spanish-language corporate. Voice: B2B service-oriented. Voice: technology-forward. Imagery Style: Corporate service and technology presentation; public pages emphasize contact center, BPO, BI, security, and software services.. (public_web; observed 2026-08-16)
• Client Portfolio: Clients: Segment: Enterprise. Clients: Industry: Automotive. Clients: Client Name: Ford Argentina. (public_web; observed 2026-07-05)
• Client Value Proposition: Summary: LinkSolution’s public value proposition centers on outsourcing customer operations and technology work to reduce costs, improve efficiency, and provide specialized support from Argentina.. Value Points: Title: Cost reduction through outsourcing. Value Points: Description: Public copy says its Argentina-based call center and IT services can help reduce costs by outsourcing projects and services.. Value Points: Title: Operational efficiency. Value Points: Description: The company frames its consulting and support offerings around improving productivity and optimizing business. (public_web; observed 2026-08-03)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-16)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-07-03)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-07-12)

Firmographics

GB100 score

Overall score: 48

• egs: 39.9
• growth: 56.5
• reputation: 55.7
• ai_readiness: 50
• market_footprint: 32.1
• digital_readiness: 54

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Client Portfolio: Clients: Segment: Enterprise. Clients: Industry: Automotive. Clients: Client Name: Ford Argentina. Competitive Landscape: Competitors: Name: Unknown. Competitors: Relationship: alternative. Positioning: Argentine BPO/contact center provider with adjacent IT, BI, security, software, and AI-enabled customer-service offerings.. Market Signals: Operates from Buenos Aires, Argentina. Market Signals: Claims experience serving enterprises and SMEs. Market Signals: Markets services for Argentina and international clients. Differentiators: Contact center and BPO positioning. Differentiators: Adjacent IT consulting and software development services. Differentiators: AI-oriented social listening and lead validation tools. Differentiators: Public claim of ISO 9001:2015 certification. Recent News: Articles: Date: 2026-08-16. Articles: Title: Website content updated with multiple service pages. Articles: Source: LinkSolution website. Articles: Summary: Public website content available in August 2026 describes contact center, BPO, IT consulting, BI, security, and software development services.. Employee & Client Sentiment: Green Flags: Public recognition as a Great Place to Work. Sentiment Trend: unknown. Sentiment Themes: Theme: Employer recognition. Sentiment Themes: Sentiment: positive. Sentiment Themes: Key Phrases: Great Place to Work #1 in Argentina. Sentiment Themes: Key Phrases: #8 in Latin America 2024. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Contact center / BPO. Categories: Services: Telemarketing. Categories: Services: Gestión de cobranzas. Categories: Services: Servicios de atención al cliente. Categories: Services: Validación y seguimiento de leads. Categories: Services: Outsourced contact center services. Categories: Name: IT services. Categories: Services: Soporte IT remoto. Categories: Services: Help desk. Categories: Services: Consultoría IT. Categories: Services: Administración y monitoreo de redes. Categories: Services: Administración de sistemas operativos. Categories: Name: Business intelligence. Categories: Services: Consultoría Business Intelligence. Categories: Services: Implementación de Power BI. Categories: Name: Security and software. Categories: Services: Soluciones de seguridad informática. Categories: Services: Desarrollo de software a medida. Executive Summary: Summary:

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Buenos Aires. Centers: Model: onshore. Centers: Country: Argentina. Key Firmographics: Sectors Display: BPO. Sectors Display: Contact center. Sectors Display: IT consulting. Sectors Display: Business intelligence. Sectors Display: Software development. Sectors Display: IT security. Headquarters Display: Buenos Aires, Argentina; public site lists offices at Av. Cabildo 2779 9ºA and Av. Cabildo 4447, CABA. Financial Health: Overall Health: unknown. Pricing & Engagement: Summary: No public pricing, rate card, or contract model was verified from the available sources.. Reputation & Reviews: Summary: Public review platforms with verified ratings were not available in the gathered sources. A 2024 public article reports Great Place to Work recognition, but no primary award page or review score was verified here.. Credentials: Detail: A public article states LinkSolution was recognized as #1 Best Place to Work in Argentina and #8 in Latin America in 2024, but no primary award source was verified in the gathered materials.. Credentials: Platform: Great Place to Work mention in public article. Tech Stack & Tools: Tools: Category: CRM. Tools: Confidence: inferred. Tools: Product Name: CRM. Tools: Category: AI. Tools: Confidence: confirmed. Tools: Product Name: Social Listening. Tools: Category: AI. Tools: Confidence: confirmed. Tools: Product Name: Leads Solution. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Power BI. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: ITIL. Ai Capabilities: Social listening. Ai Capabilities: Lead validation/perfiling. Proprietary Tech: Leads Solution. Asset Logo: Visibility: public. Asset Favicon: Visibility: public.

Methodology

Linksolution's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 18 distinct source URLs and retained 22 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for service taxonomy coverage.

Industries Served

• E-commerce & Retail

Contact

Website: https://linksolutions.ch/

Email: contact@linksolution.com.ar

Phone: 54 (11) 4505-5701

Frequently Asked Questions

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