Livesalesman scorecard

Company Overview

Livesalesman is a BPO company, founded in 2003, with approximately 250-499 employees. They specialize in Technical Support, Customer Support, Back Office. They serve the E-commerce & Retail industries.

The mutual benefit comes from LiveSalesman providing leading solutions in outsourced multilingual sales alongside innovative customer contact support. In addition, the BPO solutions are inclusive of the LiveSalesman service to have clients boost the business competencies and capabilities. As part of its venture, LiveSalesman also creates customer satisfaction value through cost-effective and practical solutions that meet business needs across the globe. Pricing is structured to remain competitive while adapting to specific engagement requirements.

Executive summary

Brand Profile: Voice: customer-service oriented. Voice: sales-oriented. Voice: multilingual. Voice: global. Voice: professional. Imagery Style: Corporate service branding focused on customer support and global operations.. Client Value Proposition: Summary: LiveSalesman positions its offer around helping businesses improve customer experience, reduce operating burden, and optimize workflows through outsourced multilingual support and AI-enabled service design.. Value Points: Title: Operational efficiency. Value Points: Description: The company states that its BPO and back-office services are intended to help clients optimize operations and improve efficiency.. Value Points: Title: Customer experience coverage. Value Points: Description: Its portfolio is built around 24x7 customer contact, live chat, call center, and support functions.. Value Points: Title: Custom-fit delivery. Value Points: Description: Public pages describe tailor-made and customized services aligned to specific business requirements and workflows.. Company Overview: Tagline: Call Center Services | Best Call Center Company for 24x7 .... Highlights: Outsourced multilingual sales and customer contact solutions. Highlights: Customer support management, back office, and business process optimization. Highlights: AI-powered service portfolio for customer support and back-office workflows. Description: LiveSalesman presents itself as a provider of outsourced multilingual sales, customer contact, and BPO solutions, with a portfolio spanning customer support, back-office services, and digital CX automation.. Competitive Differentiators: Differentiators: Title: Multilingual delivery. Differentiators: Description: Public materials emphasize multilingual sales, customer contact, and support capabilities across global markets.. Differentiators: Title: Broad service mix. Differentiators: Description: The company combines voice, chat, email, back-office, and AI-enabled CX offerings under one portfolio.. Differentiators: Title: Industry-tailored solutions. Differentiators: Description: Public pages highlight tailored offerings for hospitality, e-commerce, travel, automobile, salons, and startups.. Differentiators: Title: AI-enabled

Strengths

• Brand Profile: Voice: customer-service oriented. Voice: sales-oriented. Voice: multilingual. Voice: global. Voice: professional. Imagery Style: Corporate service branding focused on customer support and global operations.. (public_web; observed 2026-08-21)
• Client Portfolio: Industry Concentration: E-commerce. (public_web; observed 2026-08-21)
• Client Value Proposition: Summary: LiveSalesman positions its offer around helping businesses improve customer experience, reduce operating burden, and optimize workflows through outsourced multilingual support and AI-enabled service design.. Value Points: Title: Operational efficiency. Value Points: Description: The company states that its BPO and back-office services are intended to help clients optimize operations and improve efficiency.. Value Points: Title: Customer experience coverage. Value Points: Description: Its portfolio is built around 24x7 customer contact, live chat, call center, and support. (public_web; observed 2025-01-29)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-21)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2025-08-23)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2025-02-14)

Firmographics

GB100 score

Overall score: 48

• egs: 42.1
• growth: 53.9
• reputation: 55.7
• ai_readiness: 50
• market_footprint: 33
• digital_readiness: 53.2

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Livesalesman's structured service taxonomy includes Technical Support, Customer Support, Back Office. Client Portfolio: Industry Concentration: E-commerce. Competitive Landscape: Competitors: Name: Outsource Accelerator-listed BPO providers. Competitors: Evidence: Livesalesman appears in outsourced contact center and BPO directories alongside other providers, but no specific named competitors were verified from public sources.. Competitors: Relationship: adjacent. Positioning: Outsourced multilingual sales and customer contact/BPO provider with emphasis on live chat, phone, email, and e-commerce support.. Market Signals: Public listings describe the company as privately held and operating in outsourced contact center/BPO services.. Market Signals: Directory sources suggest a mid-sized provider profile, but figures are third-party estimates and unverified.. Differentiators: Multilingual support across 25+ native Asian and European languages is publicly claimed.. Differentiators: Live chat-centered outsourced customer service is a repeated positioning theme.. Differentiators: E-commerce specialization appears repeatedly in public descriptions.. Reputation & Reviews: Summary: Third-party review and directory platforms show generally positive employee and client signals, but public rating data is fragmented across platforms and not all figures are independently verifiable from the company itself.. Credentials: Detail: 72 company reviews; 70% would recommend to a friend.. Credentials: Rating: 4.4/5. Credentials: Platform: Glassdoor. Credentials: Detail: Directory profile indicates < $25 average hourly rate and lists service mix and location estimates.. Credentials: Rating: not clearly stated in snippet. Credentials: Platform: Clutch. Credentials: Detail: Snippet references 100+ employee reviews and recent reviews, but underlying details were not fully verified here.. Credentials: Rating: 4.8/5. Credentials: Platform: AmbitionBox. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Customer support and contact center. Categories: Services: Multilingual call center support. Categories: Services: Inbound call center services. Categories: Services: Live chat support. Categories: Services: Email support. Categories: Services: Phone support. Categories: Services: 24x7 customer support. Categories: Name: Back-office and

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Noida. Centers: Country: India. Centers: City: Las Vegas. Centers: Country: United States. Hiring & Workforce Signals: Workforce Signals: Hiring Page Present: true. Workforce Signals: Career Page Language: promotion from within. Workforce Signals: Career Page Language: relatively smaller company. Workforce Signals: Career Page Language: work in teamwork and think creatively. Key Firmographics: Founded Year: 2003. Sectors Display: E-commerce. Sectors Display: Hospitality. Sectors Display: Travel. Sectors Display: Automobile. Sectors Display: Startups. Sectors Display: Small and mid-sized businesses. Headquarters Display: Noida, India (third-party directory estimate); public site does not clearly state headquarters. Employee Count Display: 250-499 (third-party directory estimate). Ownership Type Display: Private. Executive Summary: Summary: LiveSalesman is a private BPO and customer-contact services provider focused on multilingual call center, live chat, back-office, and AI-enabled customer experience support for global businesses.. Financial Health: Risk Factors: No public financial statements or funding disclosures verified in the reviewed sources.. Risk Factors: Third-party directories provide only estimated revenue and employee ranges, which are not sufficient for verification.. Overall Health: unknown. Service: Technical Support. Service: Back Office. Service: Customer Support. Description Long: LiveSalesManLiveSalesMan At LiveSalesman, we are proud and humbled to work with some of the most innovative brands that transformed the world forever with their disruptive ideas. Spearheading the digital revolution, we lead our clients with equally dynamic and cutting-edge support solutions that help them tackle current challenges while gearing up for the future ones. Our comprehensive, advanced digital services portfolio spans the entire operation, from customer support management to back office and business process optimization. We strategically blend the power

Methodology

Livesalesman's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 20 distinct source URLs and retained 20 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Technical Support
• Customer Support
• Back Office

Industries Served

• E-commerce & Retail

Contact

Website: https://www.livesalesman.com

Email: sales@livesalesman.com

Phone: 1 240 949 2437

LinkedIn: http://www.linkedin.com/company/livesalesman-official

Frequently Asked Questions

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