Managed outsource scorecard

Company Overview

Managed outsource is a BPO company, founded in 2002, with approximately 250-499 employees. They specialize in Finance & Accounting. They serve the E-commerce & Retail industries.

They help clients save time, manpower, and effort. Managed Outsource Solutions is owned by management specialists with years of experience in the industry. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Brand Profile: Voice: professional. Voice: solution-oriented. Voice: technology-forward. Tagline: AI-based business process outsourcing solutions. Client Value Proposition: Summary: MOS positions its services as a cost-effective and productivity-focused outsourcing option that helps clients streamline, modernize, and automate back-office and document-heavy work.. Value Points: Title: Cost efficiency. Value Points: Description: Public listings describe the company as providing cost-effective outsourcing services.. Value Points: Title: Productivity improvement. Value Points: Description: The company states its services help clients increase productivity and reduce operational burden.. Value Points: Title: Modernization through automation. Value Points: Description: MOS emphasizes AI, OCR, RPA, and workflow automation to deliver faster and more accurate processes.. Value Points: Title: Scalable support for multiple industries. Value Points: Description: The company says it works with organizations ranging from startups to major companies across several sectors.. Company Overview: Tagline: AI-based business process outsourcing solutions.. Highlights: Founded in 2002. Highlights: Headquartered in Tulsa, Oklahoma. Highlights: Offers BPO, legal process outsourcing, data entry, document conversion, scanning, transcription, and workflow automation. Highlights: Serves multiple industries including healthcare, legal, finance, insurance, technology, media, real estate, and travel. Highlights: Positions itself as an AI-driven and technology-first services provider. Description: Managed Outsource Solutions (MOS) is a Tulsa, Oklahoma-based outsourcing company that provides business process outsourcing and related digital support services, with an emphasis on AI, intelligent automation, and document-centric workflows.. Competitive Differentiators: Differentiators: Title: AI and automation positioning. Differentiators: Description: The company explicitly presents itself as an AI-based and technology-first outsourcing provider, highlighting intelligent automation and AI-powered workflows.. Differentiators: Title: Broad service mix. Differentiators: Description: MOS combines traditional BPO services with document

Strengths

• Brand Profile: Voice: professional. Voice: solution-oriented. Voice: technology-forward. Tagline: AI-based business process outsourcing solutions. (public_web; observed 2026-08-24)
• Client Portfolio: Industry Concentration: Healthcare. Industry Concentration: Law. Industry Concentration: Finance. Industry Concentration: Media. Industry Concentration: Real estate. Industry Concentration: Insurance. Industry Concentration: Information technology. Industry Concentration: Travel and tourism. (public_web; observed 2026-08-24)
• Client Value Proposition: Summary: MOS positions its services as a cost-effective and productivity-focused outsourcing option that helps clients streamline, modernize, and automate back-office and document-heavy work.. Value Points: Title: Cost efficiency. Value Points: Description: Public listings describe the company as providing cost-effective outsourcing services.. Value Points: Title: Productivity improvement. Value Points: Description: The company states its services help clients increase productivity and reduce operational burden.. Value Points: Title: Modernization through automation. Value Points: Description: MOS emphasizes AI, OCR,. (public_web; observed 2026-08-24)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-24)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-24)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-24)

Firmographics

GB100 score

Overall score: 50

• egs: 42.4
• growth: 56.5
• reputation: 58.6
• ai_readiness: 50
• market_footprint: 33.3
• digital_readiness: 56.5

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Managed outsource's structured service taxonomy includes Finance & Accounting. Client Portfolio: Industry Concentration: Healthcare. Industry Concentration: Law. Industry Concentration: Finance. Industry Concentration: Media. Industry Concentration: Real estate. Industry Concentration: Insurance. Industry Concentration: Information technology. Industry Concentration: Travel and tourism. Competitive Landscape: Competitors: Name: null. Competitors: Relationship: direct. Positioning: A Tulsa-based BPO and business support provider emphasizing AI-based outsourcing, automation, and multi-industry back-office services.. Market Signals: Outsource Accelerator lists the company in its BPO directory and identifies offered services such as data entry and document scanning. Market Signals: Public company pages describe service breadth across healthcare, legal, finance, media, real estate, insurance, IT, and travel/tourism. Market Signals: Multiple public profiles associate the company with BPO, data processing, document conversion, and medical billing. Differentiators: Positions services as AI-based and automation-oriented. Differentiators: Publicly describes coverage across multiple industries and business support functions. Differentiators: Emphasizes Tulsa-based operations with global enterprise service delivery. Reputation & Reviews: Summary: Public review detail was limited. BBB lists the business profile and contact information, while the company website hosts client testimonials, but no independently verified aggregate star rating was confirmed from the available sources.. Credentials: Detail: Business profile available; no verified aggregate rating was captured from the public profile excerpt.. Credentials: Platform: BBB. Credentials: Detail: The company publishes positive client testimonials on its website.. Credentials: Platform: Company testimonials page. Employee & Client Sentiment: Red Flags: No verifiable employee-review dataset or workforce-sentiment source was available.. Green Flags: Public client testimonials are generally positive about reliability and service quality.. Sentiment Trend: unknown. Sentiment Themes: Theme: client testimonials emphasize reliability and promptness. Sentiment Themes: Sentiment: positive. Sentiment Themes: Key Phrases: reliable. Sentiment Themes: Key Phrases: professional. Sentiment Themes: Key Phrases: friendly. Sentiment Themes: Key Phrases: prompt. Sentiment Themes: Key Phrases: accurate.

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Tulsa. Centers: Model: headquarters. Centers: Country: United States. Centers: City: St. Paul. Centers: Model: management presence. Centers: Country: United States. Key Firmographics: Founded Year: 2002. Revenue Display: $19.9 million (ZoomInfo listing). Sectors Display: Healthcare. Sectors Display: Legal. Sectors Display: Finance. Sectors Display: Media. Sectors Display: Real estate. Sectors Display: Insurance. Sectors Display: Information technology. Sectors Display: Travel and tourism. Sectors Display: Pharmaceuticals. Sectors Display: Education. Sectors Display: Manufacturing. Sectors Display: Banking. Sectors Display: Utilities. Headquarters Display: Tulsa, Oklahoma, United States. Ownership Type Display: Privately held / privately operated (not publicly verified in a primary source). Financial Health: Overall Health: unknown. Hiring & Workforce Signals: Workforce Signals: Notes: No verifiable public hiring data or headcount was available from the sources gathered.. Workforce Signals: Growth Signal: unknown. Leadership & Executives: Executives: Name: Rajeev Rajagopal. Executives: Title: Owner. Executives: Name: Julie Clements. Executives: Title: Vice President of Operations. Pricing & Engagement: Summary: No public pricing sheet or standard commercial model was verified from primary sources. Public pages indicate phone and form-based contact for inquiries, but do not publish rate cards or contract terms.. Recent News: Articles: Date: 2026-08-24. Articles: Title: Company website updated with current homepage content. Articles: Source: Managed Outsource Solutions. Articles: Summary: The homepage currently emphasizes AI-based BPO solutions and reflects active site updates.. Articles: Date: 2026-08-21. Articles: Title: About page updated to emphasize AI technology positioning. Articles: Source: Managed Outsource Solutions. Articles: Summary: The about page states the company was founded in 2002 and now positions itself as a technology-first provider.. Services & Offerings: Categories:

Methodology

Managed outsource's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 15 distinct source URLs and retained 20 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Finance & Accounting

Industries Served

• E-commerce & Retail

Contact

Website: https://manageoutsource.com/

Email: info@managedoutsource.com

Phone: 800-670-2809

LinkedIn: http://www.linkedin.com/company/managed-outsource-solutions

Frequently Asked Questions

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