Matrix Msp scorecard

Company Overview

Matrix Msp is a BPO company, founded in 2002, with approximately 1-49 employees. They serve the E-commerce & Retail industries.

The organization’s current size is approximately 11-50 employees, and its last reported revenue is $5 million. In its fourteen-plus years in the IT solutions industry, Matrix MSP has expanded its operations from Virginia to Maryland and Washington DC. This approach supports reliable delivery through structured processes and technical expertise.

Executive summary

Brand Profile: Voice: professional. Voice: technical. Voice: service-oriented. Voice: solutions-focused. Tagline: Matrix MSP is a leading single-source provider of advanced information technology solutions.. Client Value Proposition: Summary: Matrix MSP’s stated value proposition is to provide a single-source set of IT and managed services that help businesses and organizations manage networks, communications, hosting, and related technology needs.. Value Points: Title: Consolidated provider model. Value Points: Description: Clients can obtain consulting, managed services, network management, communications, and hosting-related services from one provider.. Value Points: Title: Business continuity support. Value Points: Description: Hosted cloud services publicly reference disaster recovery methodologies as part of the offering set.. Value Points: Title: Regional service orientation. Value Points: Description: The company publicly targets organizations in the Washington, DC, Maryland, and Virginia area.. Company Overview: Tagline: Matrix MSP: The Experts in Business IT Solutions. Highlights: Single-source provider of advanced information technology solutions. Highlights: Offers design and consulting, communications services and products, Internet/intranet development, and network management. Highlights: Serves small and mid-sized businesses as well as non-profit organizations. Highlights: Privately owned and operated. Description: Matrix MSP is a privately owned managed services and IT consulting provider based in the Washington, DC metro area, with public sources describing service coverage across Washington, DC, Maryland, and Virginia.. Competitive Differentiators: Differentiators: Title: Single-source provider. Differentiators: Description: Public website language presents Matrix MSP as a single-source provider of advanced IT solutions.. Differentiators: Title: Broad service mix. Differentiators: Description: Public materials show a mix of consulting, managed services, communications, development, network management, hosting, and disaster recovery-related services.. Differentiators: Title: Regional coverage. Differentiators: Description: Public

Strengths

• Brand Profile: Voice: professional. Voice: technical. Voice: service-oriented. Voice: solutions-focused. Tagline: Matrix MSP is a leading single-source provider of advanced information technology solutions.. (public_web; observed 2026-08-24)
• Client Value Proposition: Summary: Matrix MSP’s stated value proposition is to provide a single-source set of IT and managed services that help businesses and organizations manage networks, communications, hosting, and related technology needs.. Value Points: Title: Consolidated provider model. Value Points: Description: Clients can obtain consulting, managed services, network management, communications, and hosting-related services from one provider.. Value Points: Title: Business continuity support. Value Points: Description: Hosted cloud services publicly reference disaster recovery methodologies as part of the. (public_web; observed 2026-08-24)
• Company Overview: Tagline: Matrix MSP: The Experts in Business IT Solutions. Highlights: Single-source provider of advanced information technology solutions. Highlights: Offers design and consulting, communications services and products, Internet/intranet development, and network management. Highlights: Serves small and mid-sized businesses as well as non-profit organizations. Highlights: Privately owned and operated. Description: Matrix MSP is a privately owned managed services and IT consulting provider based in the Washington, DC metro area, with public sources describing service coverage across Washington,. (public_web; observed 2026-08-24)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-24)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-24)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-24)

Firmographics

GB100 score

Overall score: 50

• egs: 42.6
• growth: 56.5
• reputation: 58.6
• ai_readiness: 50
• market_footprint: 32.9
• digital_readiness: 60.7

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Competitive Landscape: Competitors: Name: null. Competitors: Relationship: adjacent. Positioning: Matrix MSP positions as a managed services provider and IT solutions firm serving Washington DC, Virginia, and Maryland, with emphasis on managed IT, network security, cloud hosting, and support for small and mid-sized organizations.. Market Signals: Public sources describe the company as an MSP and IT consultancy rather than a BPO provider.. Market Signals: The site publicly advertises managed IT services, cloud-based hosting, hosted VoIP, and network security offerings.. Market Signals: Third-party directory sources indicate a small company profile, but employee and revenue figures are not fully verifiable from primary public sources.. Differentiators: Single-source IT solutions spanning consulting, network management, cloud hosting, hosted VoIP, and security services.. Differentiators: Regional service focus in Washington DC, Virginia, and Maryland.. Differentiators: Public messaging emphasizes proactive support, compliance-oriented security, and hands-on local service.. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: IT consulting and managed services. Categories: Services: Managed services provider support. Categories: Services: IT consulting. Categories: Name: Infrastructure and network services. Categories: Services: Network management. Categories: Services: Internet/intranet development. Categories: Name: Communications services. Categories: Services: Communications services and products. Categories: Services: Hosted telephony services. Categories: Name: Hosting and cloud services. Categories: Services: Website development and hosting. Categories: Services: Server hosting. Categories: Services: Hosted email. Categories: Services: Hosted telephony services. Categories: Services: Disaster recovery methodologies. Categories: Name: Residential managed IT services. Categories: Services: Home office managed IT services. Categories: Name: Industry-specific support. Categories: Services: Managed IT services for law firms. Executive Summary: Summary: Matrix MSP is a privately owned IT consulting and managed services provider headquartered in the Washington, DC region, with public listings showing operations in Alexandria,

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Alexandria. Centers: Model: Onshore. Centers: Country: United States. Centers: City: Washington. Centers: Model: Onshore. Centers: Country: United States. Centers: City: Maryland. Centers: Model: Onshore. Centers: Country: United States. Key Firmographics: Revenue Display: < $5 Million. Sectors Display: Small and mid-sized businesses. Sectors Display: Non-profit organizations. Headquarters Display: Alexandria, Virginia, United States; public listings also show Washington, DC locations. Ownership Type Display: Privately owned and operated. Financial Health: Overall Health: unknown. Tech Stack & Tools: Tools: Category: Other. Tools: Confidence: inferred. Tools: Product Name: Cloud-based technology infrastructure. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Hosted telephony services. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Hosted email. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Hosted server hosting. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Cloud Infrastructure. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Disaster recovery methodologies. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Website development and hosting. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Network security monitoring with SOC analysts. Asset Logo: Visibility: public. Coverage Hours: 24/7. Description Long: Matrix MSP is a leading single-source provider of advanced information technology solutions, offering services including design and consulting, communications services and products, Internet/intranet development, and network management. Our vision is to help companies gain the highest return on their IT investments by managing cost, reducing risks, and enhancing productivity. Our mission is to design, architect, implement, secure and support local area network IT infrastructure for private, corporate, local, and wide area network operators looking

Methodology

Matrix Msp's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 21 distinct source URLs and retained 16 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for service taxonomy coverage.

Industries Served

• E-commerce & Retail

Contact

Website: https://www.matrixmspllc.com

Email: sales@matrixmspllc.com

Phone: 703 677 8411

LinkedIn: http://www.linkedin.com/company/matrix-msp-llc

Frequently Asked Questions

Comparable BPO providers

• 1 Call Direct
• 100 Ninjas
• 123employee
• 13primes