Medical Telecommunications scorecard

Company Overview

Medical Telecommunications is a BPO company, founded in 1968, with approximately 1-49 employees. They specialize in Customer Support. They serve the E-commerce & Retail industries.

That’s why the organization only hires knowledgeable staff and puts them through a rigorous, weeks-long training program. This way, the organization’s clients are receiving the best solutions possible. The organization delivers a wide range of solutions that will fit any of its clients’ needs. MTC exclusively works with the medical industry and takes on answering and outreach work from doctor offices. This organization is relatively small, with an estimated 11 to 50 current employees. All employees are experts in their field and provide excellent customer service experiences. The organization has an average annual revenue of $1 to $5 million. This organization’s main focus is on providing efficient answers and solutions to its clients’ patients. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Brand Profile: Voice: professional. Voice: medical. Voice: service-oriented. Client Value Proposition: Summary: MTC’s public value proposition centers on reliable medical call handling, secure provider communications, and specialization in physician office workflows.. Value Points: Title: Medical-specialty handling. Value Points: Description: The company emphasizes work tailored to doctor offices and medical clients.. Value Points: Title: Secure communication workflow. Value Points: Description: Secure Delivery is positioned for confidential provider-to-provider messaging.. Value Points: Title: Always-available coverage. Value Points: Description: The office page states answering service coverage is available 24 hours on weekends and weekdays.. Company Overview: Tagline: Answering Service in Denver, CO. Highlights: Medical answering service. Highlights: Secure provider messaging via Secure Delivery. Highlights: 24-hour answering service coverage. Highlights: Based in Englewood, Colorado. Description: Medical TeleCommunications, Inc. (MTC) presents itself as a medical answering service focused on healthcare communication support and secure message delivery for providers.. Competitive Differentiators: Differentiators: Title: Healthcare-only focus. Differentiators: Description: Public descriptions state that MTC exclusively works with the medical industry and focuses on physician answering needs.. Differentiators: Title: Physician-backed governance. Differentiators: Description: Public partner material states the organization is owned and operated by the Colorado Medical Society and backed by an all-physician board of directors.. Differentiators: Title: Secure provider messaging. Differentiators: Description: Public service pages highlight a secure messaging app for provider communication.. Leadership & Executives: Executives: Name: Casey Davis. Executives: Title: Executive Director. Pricing & Engagement: Models: Name: Member discount. Models: Best For: Association-affiliated medical offices. Models: Description: CMS partner material references a monthly discount for eligible members.. Models: Name: Free trial. Models: Best For: Prospective medical-office users

Strengths

• Brand Profile: Voice: professional. Voice: medical. Voice: service-oriented. (public_web; observed 2024-07-01)
• Client Portfolio: Industry Concentration: medical. (public_web; observed 2024-07-01)
• Client Value Proposition: Summary: MTC’s public value proposition centers on reliable medical call handling, secure provider communications, and specialization in physician office workflows.. Value Points: Title: Medical-specialty handling. Value Points: Description: The company emphasizes work tailored to doctor offices and medical clients.. Value Points: Title: Secure communication workflow. Value Points: Description: Secure Delivery is positioned for confidential provider-to-provider messaging.. Value Points: Title: Always-available coverage. Value Points: Description: The office page states answering service coverage is available 24 hours. (public_web; observed 2022-11-25)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2024-07-01)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2025-03-05)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2022-11-25)

Firmographics

GB100 score

Overall score: 45

• egs: 45.5
• growth: 44.1
• reputation: 58.6
• ai_readiness: 50
• market_footprint: 29.4
• digital_readiness: 40.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Medical Telecommunications's structured service taxonomy includes Customer Support. Client Portfolio: Industry Concentration: medical. Competitive Landscape: Competitors: Name: Outsource Accelerator profile category. Competitors: Evidence: Public directory coverage describes MTC as a privately owned provider of outsourced medical answering services.. Competitors: Relationship: alternative. Positioning: medical-focused answering and communication services provider. Market Signals: recognized by Colorado Medical Society as a partner/vendor. Market Signals: medical answering services and outreach are core offerings. Differentiators: exclusive focus on the medical industry. Differentiators: physician-oriented service offerings. Differentiators: secure provider messaging. Key Firmographics: Sectors Display: Medical answering services. Sectors Display: Healthcare communications. Sectors Display: Telecommunications. Headquarters Display: Englewood, Colorado, United States. Ownership Type Display: Privately owned. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Medical answering services. Categories: Services: 24/7 answering service. Categories: Services: Doctor office call handling. Categories: Services: After-hours coverage. Categories: Name: Secure communication. Categories: Services: Secure Delivery secure messaging app. Categories: Services: Provider-to-provider communication. Categories: Name: Medical outreach support. Categories: Services: Outreach work for doctor offices. Executive Summary: Summary: Medical TeleCommunications is a privately owned, healthcare-focused answering service operating from Englewood, Colorado, serving medical providers with answering, outreach, and secure messaging support.. Tech Stack & Tools: Tools: Category: AI. Tools: Confidence: confirmed. Tools: Product Name: Secure Delivery. Ai Capabilities: secure messaging for provider communication. Proprietary Tech: Secure Delivery. Delivery Center Details: Centers: City: Englewood. Centers: Country: United States. Financial Health: Overall Health: unknown. Recent News: Articles: Date: 2017-04-03. Articles: Title: Medical TeleCommunications Becomes Preferred Vendor to WMS Members. Articles: Source: Wyoming Medical Society. Articles: Summary: The Wyoming Medical Society announced MTC as a preferred vendor for its members.. Reputation & Reviews: Summary: No verified public review ratings or third-party reputation scores were identified in the available

Geography

Countries listed in the structured record include -. Asset Logo: Visibility: public.

Methodology

Medical Telecommunications's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 23 distinct source URLs and retained 20 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Customer Support

Industries Served

• E-commerce & Retail

Contact

Website: https://www.medteleco.com

Email: info@medteleco.com

Phone: (303) 761-6594

LinkedIn: http://www.linkedin.com/company/medical-telecommunications

Frequently Asked Questions

Comparable BPO providers

• 1 Call Direct
• 100 Ninjas
• 123employee
• 13primes