Mena Software scorecard

Company Overview

Mena Software is a BPO company, founded in 2011, with approximately 1-49 employees.

Executive summary

Client Value Proposition: Summary: Publicly available materials position MENA Software as a flexible service provider that supports clients from consulting through development and operational support.. Value Points: Title: Scalable support. Value Points: Description: The company says it helps clients scale from technology consulting to making a business idea a reality.. Value Points: Title: Broad project coverage. Value Points: Description: Public listings say it can support clients at different project stages, including due diligence and audits.. Value Points: Title: Reliability and quality focus. Value Points: Description: The company emphasizes agility, quality, and reliable infrastructure tailored to business needs.. Company Overview: Highlights: Private company. Highlights: 1–49 seats/staff. Highlights: Revenue range shown as $1M–$5M. Highlights: Founded in 2011. Highlights: Founder listed as Nashwan Khatib. Description: MENA Software is a private company listed in the Outsource Accelerator directory with 1–49 seats/staff and an indicated revenue range of $1 million to $5 million. The directory lists the founder as Nashwan Khatib and the year founded as 2011.. Competitive Differentiators: Differentiators: Title: Small-team positioning. Differentiators: Description: Public directory data indicates a compact delivery footprint of 1–49 seats/staff, which may indicate a boutique service model.. Differentiators: Title: Cross-domain services mix. Differentiators: Description: Public listings tie the company to blockchain, non-voice BPO/back office, BI/big data consulting, and software development services.. Differentiators: Title: Agility and infrastructure emphasis. Differentiators: Description: The company’s public profile states it bases services on agility, quality, and reliable infrastructure solutions tailored for client needs.. Differentiators: Title: Near-shore/outsource marketplace visibility. Differentiators: Description: The firm appears in multiple outsourcing directories, including BPO-focused listings in Eastern Europe and

Strengths

• Client Value Proposition: Summary: Publicly available materials position MENA Software as a flexible service provider that supports clients from consulting through development and operational support.. Value Points: Title: Scalable support. Value Points: Description: The company says it helps clients scale from technology consulting to making a business idea a reality.. Value Points: Title: Broad project coverage. Value Points: Description: Public listings say it can support clients at different project stages, including due diligence and audits.. Value Points: Title:. (public_web; observed 2025-02-09)
• Company Overview: Highlights: Private company. Highlights: 1–49 seats/staff. Highlights: Revenue range shown as $1M–$5M. Highlights: Founded in 2011. Highlights: Founder listed as Nashwan Khatib. Description: MENA Software is a private company listed in the Outsource Accelerator directory with 1–49 seats/staff and an indicated revenue range of $1 million to $5 million. The directory lists the founder as Nashwan Khatib and the year founded as 2011.. (public_web; observed 2026-08-25)
• Competitive Differentiators: Differentiators: Title: Small-team positioning. Differentiators: Description: Public directory data indicates a compact delivery footprint of 1–49 seats/staff, which may indicate a boutique service model.. Differentiators: Title: Cross-domain services mix. Differentiators: Description: Public listings tie the company to blockchain, non-voice BPO/back office, BI/big data consulting, and software development services.. Differentiators: Title: Agility and infrastructure emphasis. Differentiators: Description: The company’s public profile states it bases services on agility, quality, and reliable infrastructure solutions tailored for client needs... (public_web; observed 2025-02-09)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2025-02-09)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-12)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-25)

Firmographics

GB100 score

Overall score: 44

• egs: 37.4
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 31.1
• digital_readiness: 52.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Competitive Landscape: Competitors: Name: The Manifest-listed BPO firms in Eastern Europe. Competitors: Evidence: MENA Software appears in BPO/back-office directories alongside other Eastern Europe providers.. Competitors: Relationship: adjacent. Competitors: Name: TechBehemoths-listed non-voice BPO providers in Bulgaria. Competitors: Evidence: MENA Software is listed among non-voice BPO companies in Bulgaria.. Competitors: Relationship: adjacent. Market Signals: Directory listings associate MENA Software with non-voice BPO/back-office services and software development services.. Market Signals: Public profile data suggests a small provider footprint with a Sofia, Bulgaria presence.. Key Firmographics: Founded Year: 2011. Revenue Display: $1 mil. - $5 mil.. Sectors Display: information technology. Sectors Display: business services. Sectors Display: financial services. Headquarters Display: Sofia, Bulgaria (public directory listings); Outsource Accelerator page does not show a headquarters value. Employee Count Display: 1-49 seats/staff (Outsource Accelerator); 11-50 employees (LinkedIn). Ownership Type Display: private. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Non-voice BPO / back office. Categories: Services: back office services. Categories: Name: Blockchain. Categories: Services: blockchain development / blockchain services. Categories: Name: Business intelligence and data. Categories: Services: BI & big data consulting. Categories: Services: BI & big data consulting and systems integration. Categories: Name: Software and web services. Categories: Services: custom software development. Categories: Services: web development. Categories: Services: mobile app development. Categories: Services: enterprise systems and applications. Categories: Name: Consulting. Categories: Services: technology consulting. Categories: Services: business consulting. Categories: Services: technical due diligence and audits. Categories: Name: IoT. Categories: Services: IoT development. Executive Summary: Summary: MENA Software appears to be a small private outsourcing and software services provider in Sofia, Bulgaria, with public directory presence showing BPO-related capabilities and a modest staff footprint. Public listings also associate the firm

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Sofia. Centers: Country: Bulgaria. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Name: Nashwan Khatib. Executives: Title: Founder. Pricing & Engagement: Models: Name: Hourly rate. Models: Best For: Short-term, flexible, or scoped development and consulting work. Models: Description: Public directory data indicates a $30–70/hour range.. Models: Name: Hourly rate on marketplace profile. Models: Best For: Marketplace-based engagements where hourly billing is acceptable. Models: Description: An Upwork company profile lists $35.00 hourly rate.. Summary: Public pricing information is limited. One directory shows an hourly rate range of $30–70/hour, while an Upwork profile lists a $35.00 hourly rate. No public engagement model beyond those rate indicators was verified.. Reputation & Reviews: Summary: Public review evidence is limited but available on Clutch, where the profile references 4 reviews and includes positive review excerpts. No aggregated star rating was verified from the accessible result snippet.. Credentials: Detail: Profile references 4 reviews and includes positive feedback excerpts about speed, cost-effectiveness, reliability, and project management.. Credentials: Platform: Clutch. Asset Logo: Visibility: public. Asset Favicon: Visibility: public. Monthly Search Volume: 5252. Domain Authority: 38.

Methodology

Mena Software's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 55 distinct source URLs and retained 54 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for service taxonomy coverage.
• Insufficient public evidence for industry taxonomy coverage.

Contact

Website: https://www.outsourceaccelerator.com/company/mena-software/

Email: -

Phone: -

Frequently Asked Questions

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