My Hired Team scorecard

Company Overview

My Hired Team is a BPO company, founded in 2018, with approximately 100-249 employees. They specialize in Sales & Marketing, Technical Support, Customer Support, Back Office. They serve the E-commerce & Retail industries.

Focusing on extraordinary customer service, fast medical record retrieval, 24/7 tech support, and virtual customer assistance, My Hired Team operates as leader in outsourcing solutions. With between 51-200 employees, this US-based business has been one of the top call centers in the country since its inception. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Brand Profile: Voice: professional. Voice: service-oriented. Voice: supportive. Tagline: Virtual Staffing Solutions. Client Value Proposition: Summary: My Hired Team positions its value around reducing staffing burden and providing trained virtual employees that let clients focus on results while outsourcing recruiting, management, and administrative overhead.[1][3][4]. Value Points: Title: Reduce internal HR burden. Value Points: Description: The company says it manages teams so clients can focus on results instead of internal HR tasks.[3]. Value Points: Title: Access trained virtual staff. Value Points: Description: Its website highlights professionally trained virtual employees and trained professionals for finance-related functions.[1][6]. Value Points: Title: Support scalable staffing needs. Value Points: Description: Public descriptions indicate it works with organizations ranging from very small to very large and aims to provide individualized staffing solutions.[4][6]. Company Overview: Tagline: Virtual Staffing Solutions. Highlights: Virtual staffing and outsourcing positioning[1][2][3]. Highlights: U.S.-based presence with Manila location listed on LinkedIn[2]. Highlights: Publicly described as serving both small and large organizations[6]. Description: My Hired Team presents itself as a virtual staffing and outsourcing provider focused on back-end office, administrative, and support functions, with services delivered through a global talent model.[1][2][3]. Competitive Differentiators: Differentiators: Title: Flexible staffing approach. Differentiators: Description: The company publicly emphasizes flexibility and individualized solutions rather than a one-size-fits-all model.[4][8]. Differentiators: Title: No required contract. Differentiators: Description: A third-party directory states the company offers services without requiring a contract, positioning this as a low-commitment engagement option.[4]. Differentiators: Title: Candidate interview control. Differentiators: Description: The public website says clients can interview as many candidates as desired before proceeding.[1]. Differentiators: Title: Global talent access. Differentiators:

Strengths

• Brand Profile: Voice: professional. Voice: service-oriented. Voice: supportive. Tagline: Virtual Staffing Solutions. (public_web; observed 2026-08-26)
• Client Value Proposition: Summary: My Hired Team positions its value around reducing staffing burden and providing trained virtual employees that let clients focus on results while outsourcing recruiting, management, and administrative overhead.[1][3][4]. Value Points: Title: Reduce internal HR burden. Value Points: Description: The company says it manages teams so clients can focus on results instead of internal HR tasks.[3]. Value Points: Title: Access trained virtual staff. Value Points: Description: Its website highlights professionally trained virtual employees and trained. (public_web; observed 2026-08-26)
• Company Overview: Tagline: Virtual Staffing Solutions. Highlights: Virtual staffing and outsourcing positioning[1][2][3]. Highlights: U.S.-based presence with Manila location listed on LinkedIn[2]. Highlights: Publicly described as serving both small and large organizations[6]. Description: My Hired Team presents itself as a virtual staffing and outsourcing provider focused on back-end office, administrative, and support functions, with services delivered through a global talent model.[1][2][3]. (public_web; observed 2026-08-26)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-26)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-26)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-26)

Firmographics

GB100 score

Overall score: 43

• egs: 36.5
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 31.3
• digital_readiness: 45

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

My Hired Team's structured service taxonomy includes Sales & Marketing, Technical Support, Customer Support, Back Office. Competitive Landscape: Competitors: Name: Outsourcing and offshoring consulting firms. Competitors: Evidence: Public sources describe My Hired Team as an outsourcing/offshoring and virtual staffing provider.. Competitors: Relationship: adjacent. Positioning: Virtual staffing and outsourcing provider focused on back-end office, administrative, bookkeeping, general accounting, medical record retrieval, technical support, and virtual assistant services.. Market Signals: Offers plans reportedly ranging from $500 to $1,280 per month for standard office positions. Market Signals: Describes a global talent pool and virtual staffing model. Differentiators: Flexible plans with Bronze, Silver, and Gold tiers. Differentiators: No required contract. Differentiators: Range of services spanning administrative, bookkeeping, accounting, medical record retrieval, and technical support. Key Firmographics: Founded Year: 2018. Sectors Display: Outsourcing and offshoring consulting. Sectors Display: Virtual staffing. Sectors Display: Back-office support. Sectors Display: Administrative services. Headquarters Display: Anaheim, California, United States (listed on LinkedIn); third-party directory notes headquarters not clearly stated. Employee Count Display: 51-200 (third-party directory estimate). Ownership Type Display: Privately owned. Pricing & Engagement: Models: Name: Bronze / Silver / Gold plans. Models: Best For: Clients seeking a tiered service structure with selectable support levels. Models: Description: The contact page says the company offers three tiers with varying levels of service and budgets.. Models: Name: Monthly plan pricing. Models: Best For: Organizations evaluating budgeted virtual staffing for office roles. Models: Description: The contact page references pricing ranging from $500 per month to $1,280 per month for standard office positions.. Models: Name: Free consultation. Models: Best For: Prospects wanting an initial needs assessment before engagement. Models: Description: The company also states that new clients can start with a free consultation.. Summary: Public pricing information is limited, but the company states it offers three plan tiers and references

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Anaheim. Centers: Country: United States. Centers: City: Manila. Centers: Country: Philippines. Financial Health: Overall Health: unknown. Reputation & Reviews: Summary: No verified public review aggregate or rating source was found in the available sources, so reputation metrics remain unconfirmed.. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Virtual staffing. Categories: Services: Virtual employees. Categories: Services: Candidate interviewing support. Categories: Services: Kick-off/training coordination. Categories: Name: Administrative and back-office support. Categories: Services: Back-end office tasks. Categories: Services: Administrative help. Categories: Services: Office task support. Categories: Name: Finance and accounting. Categories: Services: Bookkeeping. Categories: Services: General accounting. Categories: Services: Financial management. Categories: Services: Tax compliance. Categories: Services: Accurate reporting. Categories: Name: Technology support. Categories: Services: Technical support. Categories: Services: 24/7 tech support. Categories: Name: Customer support. Categories: Services: Virtual customer assistance. Categories: Name: Specialized records support. Categories: Services: Medical record retrieval. Executive Summary: Summary: My Hired Team is a privately owned virtual staff agency and outsourcing provider that emphasizes flexible staffing for administrative, back-office, bookkeeping, accounting, and IT support needs.[3][4][6]. Asset Logo: Visibility: public. Coverage Hours: 24/7. Service: Sales & Marketing. Service: Customer Support. Monthly Search Volume: 7702. Domain Authority: 54.

Methodology

My Hired Team's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 25 distinct source URLs and retained 26 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Sales & Marketing
• Technical Support
• Customer Support
• Back Office

Industries Served

• E-commerce & Retail

Contact

Website: https://www.myhiredteam.com

Email: info@myhiredteam.com

Phone: 714-869-5193

LinkedIn: http://www.linkedin.com/company/my-hired-team

Frequently Asked Questions

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