Mysource scorecard

Company Overview

Mysource is a BPO company, founded in 2017, with approximately 500-999 employees. They specialize in Human Resources, Finance & Accounting, Recruitment Process Outsourcing, Recruitment, Back Office. They serve the E-commerce & Retail, Fintech & Financial Services, Healthcare & Life Sciences, Travel & Hospitality, Real Estate, SaaS & Software industries.

They incorporate extensive experience with outsourced teams. It’s a process-driven procedure that attends to the specific needs of each client. The BPO supplies skilled professionals at all levels of competency and pricing, making them perfect for scalable situations and budgets. MySource Solutions uses a stringent verification process for hiring and assigning their talent. The BPO itself is well-versed in human resources, front- and back-office tasks, finance, and more. And their talent is adaptable, aligning their procedures to comply with the operations of varying countries and professional environments. The organization empowers its clients as a team extension, putting time and money back into client’s hands. The organization is able to design and integrate teams quickly. Pricing is structured to remain competitive while adapting to specific engagement requirements.

Executive summary

Brand Profile: Voice: trusted leader. Voice: collaborative. Voice: team-driven. Voice: professional outsourcing. Voice: cost savings without compromise. Client Value Proposition: Summary: MySource Solutions presents itself as an outsourcing partner that helps businesses and entrepreneurs save time and money by providing dedicated remote professionals and managed support.. Value Points: Title: Dedicated team extension. Value Points: Description: The company describes its professionals as an extension of the client team.. Value Points: Title: Time and cost efficiency. Value Points: Description: Public profiles state the service helps put more time and money back into clients' hands.. Value Points: Title: Structured onboarding flow. Value Points: Description: Public profile content references a discovery, roadmap, launch, and success-tracking process.. Company Overview: Tagline: MySource is a trusted leader in delivering Call Center and Business Process Outsourcing (BPO) solutions.. Highlights: BPO and call center provider. Highlights: Operations in Cebu, Philippines. Highlights: Founded in 2017. Highlights: Public profiles describe U.S. market focus. Description: MySource Solutions is a BPO and call center services provider with operations in Cebu, Philippines, and a U.S. presence referenced in public profiles.. Competitive Differentiators: Differentiators: Title: Philippines-based delivery with U.S. market orientation. Differentiators: Description: Public profiles emphasize U.S. market focus while delivery operations are based in Cebu, Philippines.. Differentiators: Title: Remote staffing and outsourced professionals. Differentiators: Description: The company positions itself around dedicated remote staff and professional outsourcing support.. Differentiators: Title: Cost savings without compromise. Differentiators: Description: The company website states it offers cost savings supported by operational expertise and Philippine delivery centers.. Competitive Landscape: Competitors: Name: Text. Competitors: Evidence: Listed in the same partner/directory ecosystem

Strengths

• Brand Profile: Voice: trusted leader. Voice: collaborative. Voice: team-driven. Voice: professional outsourcing. Voice: cost savings without compromise. (public_web; observed 2026-08-19)
• Client Value Proposition: Summary: MySource Solutions presents itself as an outsourcing partner that helps businesses and entrepreneurs save time and money by providing dedicated remote professionals and managed support.. Value Points: Title: Dedicated team extension. Value Points: Description: The company describes its professionals as an extension of the client team.. Value Points: Title: Time and cost efficiency. Value Points: Description: Public profiles state the service helps put more time and money back into clients' hands.. Value Points: Title:. (public_web; observed 2026-07-14)
• Company Overview: Tagline: MySource is a trusted leader in delivering Call Center and Business Process Outsourcing (BPO) solutions.. Highlights: BPO and call center provider. Highlights: Operations in Cebu, Philippines. Highlights: Founded in 2017. Highlights: Public profiles describe U.S. market focus. Description: MySource Solutions is a BPO and call center services provider with operations in Cebu, Philippines, and a U.S. presence referenced in public profiles.. (public_web; observed 2025-08-14)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (company_website; observed 2026-08-24)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2025-08-14)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-21)

Firmographics

GB100 score

Overall score: 50

• egs: 38.3
• growth: 56.5
• reputation: 56.7
• ai_readiness: 50
• market_footprint: 36.2
• digital_readiness: 59.9

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Mysource's structured service taxonomy includes Human Resources, Finance & Accounting, Recruitment Process Outsourcing, Recruitment, Back Office. Employee & Client Sentiment: Red Flags: A review reported unpaid overtimes and underpayment.. Green Flags: A review described the workplace as amazing and the environment as relaxing.. Green Flags: A review praised the people and management.. Sentiment Trend: unknown. Sentiment Themes: Theme: Workplace environment and management. Sentiment Themes: Sentiment: mixed. Sentiment Themes: Key Phrases: amazing workplace and people. Sentiment Themes: Key Phrases: relax working environment. Sentiment Themes: Key Phrases: approachable management. Sentiment Themes: Theme: Pay and overtime concerns. Sentiment Themes: Sentiment: negative. Sentiment Themes: Key Phrases: unpaid overtimes. Sentiment Themes: Key Phrases: underpaid. Employee Satisfaction: mixed. Services & Offerings: Categories: Name: Call center and BPO services. Categories: Services: Call center support. Categories: Services: Business process outsourcing solutions. Categories: Name: Outsourcing and managed services. Categories: Services: Professional outsourcing services. Categories: Services: Managed services. Categories: Name: Remote staffing. Categories: Services: Highly-skilled remote staff. Categories: Services: Virtual professionals. Executive Summary: Summary: Public sources describe MySource Solutions as a business process outsourcing company founded in 2017, with operations in Cebu, Philippines and a U.S. business presence. It is positioned as a provider of outsourced staff and managed services for small and medium-sized businesses.. Service: Finance & Accounting. Description Long: Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical. Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical. Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the

Geography

Countries listed in the structured record include Philippines, United States. Delivery Center Details: Centers: City: Cebu City. Centers: Country: Philippines. Centers: City: Mandaue. Centers: Country: Philippines. Centers: City: Toledo City. Centers: Country: Philippines. Key Firmographics: Founded Year: 2017. Headquarters Display: United States; operations in Cebu, Philippines. Recent News: Articles: Date: 2023-04-11. Articles: Title: How 3 US corporate executives built MySource Solutions. Articles: Source: Outsource Accelerator Podcast. Articles: Summary: Podcast coverage on the company’s origins and leadership background.. Articles: Date: 2024-07-19. Articles: Title: Cebu outsourcing: An overview of the Philippine BPO sector outside .... Articles: Source: Outsource Accelerator. Articles: Summary: Article references MySource Solutions as a Cebu-based outsourcing company.. Articles: Date: 2025-07-29. Articles: Title: About us. Articles: Source: MySource Solutions. Articles: Summary: Company website describes MySource as a trusted leader in call center and BPO solutions.. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Name: Daryl Christensen. Executives: Title: VP Marketing. Pricing & Engagement: Summary: No public source reviewed disclosed pricing, rate cards, contract terms, or standard engagement models in verifiable detail.. Reputation & Reviews: Summary: Public review coverage is limited and mixed, with small sample sizes on consumer review platforms and no broad, independently verified ratings source identified in the gathered public sources.. Credentials: Detail: Based on 2 reviews in the public listing reviewed.. Credentials: Rating: 3.5/5. Credentials: Platform: Indeed. Credentials: Detail: Public listing shows 1 review and indicates positive feedback, but the sample size is very small.. Credentials: Rating: 5.00. Credentials: Platform: CrowdReviews. Credentials: Detail: A public profile exists, but no rating details were verified from the gathered snippet.. Credentials: Platform: Clutch. Asset Logo: Visibility: public. Asset Favicon:

Methodology

Mysource's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 56 distinct source URLs and retained 56 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Human Resources
• Finance & Accounting
• Recruitment Process Outsourcing
• Recruitment
• Back Office

Industries Served

• E-commerce & Retail
• Fintech & Financial Services
• Healthcare & Life Sciences
• Travel & Hospitality
• Real Estate
• SaaS & Software

Contact

Website: https://www.mysourcesolutions.com

Email: info@mysourcesolutions.com

Phone: 844-468-3330

LinkedIn: http://www.linkedin.com/company/mysource-solutions

Frequently Asked Questions

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