Mysource Solutions scorecard

Company Overview

Mysource Solutions is a BPO company, founded in 2017, with approximately 500-999 employees. They specialize in Payroll Processing, Human Resources, Recruitment Process Outsourcing, Recruitment, Back Office. They serve the E-commerce & Retail, Fintech & Financial Services, Healthcare & Life Sciences, Travel & Hospitality, Real Estate, SaaS & Software industries.

They incorporate extensive experience with outsourced teams. It’s a process-driven procedure that attends to the specific needs of each client. The BPO supplies skilled professionals at all levels of competency and pricing, making them perfect for scalable situations and budgets. MySource Solutions uses a stringent verification process for hiring and assigning their talent. The BPO itself is well-versed in human resources, front- and back-office tasks, finance, and more. And their talent is adaptable, aligning their procedures to comply with the operations of varying countries and professional environments. The organization empowers its clients as a team extension, putting time and money back into client’s hands. The organization is able to design and integrate teams quickly. Pricing is structured to remain competitive while adapting to specific engagement requirements.

Executive summary

Brand Profile: Voice: trusted leader. Voice: collaborative. Voice: team-driven. Voice: industry expertise. Voice: cost savings. Voice: operational efficiency. Tagline: Outsourcing company’s tailored solutions streamline operations, improve accuracy, and reduce costs.. Imagery Style: Public website copy emphasizes professional BPO/call center services and operational support; no verifiable public visual style specifics were available.. Client Value Proposition: Summary: MySource presents its value proposition as helping clients streamline operations, improve accuracy, reduce costs, and access flexible offshore support for business processes.. Value Points: Title: Cost savings. Value Points: Description: The company states that outsourcing can drive significant cost savings and reduce costs.. Value Points: Title: Operational efficiency. Value Points: Description: Public materials emphasize streamlined workflows and smoother back-office operations.. Value Points: Title: Focus on core business. Value Points: Description: Outsourcing is positioned as a way for clients to offload administrative and support tasks and focus on growth.. Value Points: Title: Flexible support. Value Points: Description: Profiles describe customized services for small and medium-sized enterprises and scalable support models.. Company Overview: Tagline: Outsourcing company | MySource | BPO Solutions. Highlights: Founded in 2017. Highlights: Headquarters in Kansas City, MO. Highlights: Delivery centers in Cebu, Philippines. Highlights: Described as a trusted leader in call center and BPO solutions. Description: MySource Solutions is a BPO and call center outsourcing provider with headquarters in Kansas City, Missouri and operational delivery centers in Cebu, Philippines, with an additional office in Toledo City mentioned on its site.. Competitive Differentiators: Differentiators: Title: US-based management with Philippines delivery. Differentiators: Description: Public sources emphasize a Kansas City headquarters paired with delivery operations in

Strengths

• Brand Profile: Voice: trusted leader. Voice: collaborative. Voice: team-driven. Voice: industry expertise. Voice: cost savings. Voice: operational efficiency. Tagline: Outsourcing company’s tailored solutions streamline operations, improve accuracy, and reduce costs.. Imagery Style: Public website copy emphasizes professional BPO/call center services and operational support; no verifiable public visual style specifics were available.. (public_web; observed 2026-08-21)
• Client Value Proposition: Summary: MySource presents its value proposition as helping clients streamline operations, improve accuracy, reduce costs, and access flexible offshore support for business processes.. Value Points: Title: Cost savings. Value Points: Description: The company states that outsourcing can drive significant cost savings and reduce costs.. Value Points: Title: Operational efficiency. Value Points: Description: Public materials emphasize streamlined workflows and smoother back-office operations.. Value Points: Title: Focus on core business. Value Points: Description: Outsourcing is positioned as. (public_web; observed 2025-07-29)
• Company Overview: Tagline: Outsourcing company | MySource | BPO Solutions. Highlights: Founded in 2017. Highlights: Headquarters in Kansas City, MO. Highlights: Delivery centers in Cebu, Philippines. Highlights: Described as a trusted leader in call center and BPO solutions. Description: MySource Solutions is a BPO and call center outsourcing provider with headquarters in Kansas City, Missouri and operational delivery centers in Cebu, Philippines, with an additional office in Toledo City mentioned on its site.. (public_web; observed 2025-07-29)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-04-15)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-24)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-01-26)

Firmographics

GB100 score

Overall score: 50

• egs: 38.3
• growth: 56.5
• reputation: 56.7
• ai_readiness: 50
• market_footprint: 36.2
• digital_readiness: 59.9

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Mysource Solutions's structured service taxonomy includes Payroll Processing, Human Resources, Recruitment Process Outsourcing, Recruitment, Back Office. Competitive Landscape: Competitors: Name: Outsource Accelerator directory-listed BPO providers. Competitors: Evidence: Directory and profile sources place MySource alongside other BPO vendors, but no public source in this search verified a direct named competitor set.. Competitors: Relationship: alternative. Competitors: Name: Text partner BPO providers. Competitors: Evidence: MySource appears in a partner directory as a BPO provider offering call center and back-office services, but no direct competitor comparison was publicly verified.. Competitors: Relationship: adjacent. Positioning: A U.S.-rooted BPO and call center provider with offshore delivery in the Philippines, positioning around tailored back-office and customer support solutions for cost reduction and operational efficiency.. Market Signals: Public website and directory sources consistently describe the company as a BPO and call center provider.. Market Signals: Public sources indicate service coverage across back-office, customer support, virtual assistance, payroll, HR, telemarketing, and digital marketing.. Market Signals: Public sources mention U.S. headquarters and Philippine operations, suggesting a cross-border delivery model... Key Firmographics: Founded Year: 2017. Revenue Display: null. Sectors Display: Business process outsourcing. Sectors Display: Call center services. Sectors Display: Back-office support. Headquarters Display: Kansas City, Missouri, United States. Employee Count Display: null. Ownership Type Display: Privately owned. Pricing & Engagement: Models: Name: Generalist hourly pricing. Models: Best For: Customer service, accounts payable/receivable, social media management. Models: Description: A third-party interview/profile states general BPO services are priced around $8 to $9.50 per hour.. Models: Name: Managed services hourly pricing. Models: Best For: More technical or managed outsourcing engagements. Models: Description: A third-party interview/profile states managed services are priced around $6 to $7.50 per hour, depending on technical needs.. Summary: Public sources indicate hourly pricing is used for some engagements, but official pricing is not fully published on the

Geography

Countries listed in the structured record include Philippines, United States. Delivery Center Details: Centers: City: Kansas City. Centers: Country: United States. Centers: City: Cebu. Centers: Model: offshore. Centers: Country: Philippines. Centers: City: Toledo City. Centers: Model: offshore. Centers: Country: Philippines. Services & Offerings: Categories: Name: BPO Solutions. Categories: Services: Back-office process outsourcing. Categories: Services: Operational support. Categories: Services: Process streamlining. Categories: Services: Cost reduction support. Categories: Name: Business Support Solutions. Categories: Services: Intake processing. Categories: Services: Verification support. Categories: Services: Approval process support. Categories: Services: Claims and loan application workflow support. Categories: Name: Back-office solutions. Categories: Services: Data entry. Categories: Services: Bookkeeping. Categories: Services: Administrative task handling. Categories: Name: Call center and customer support. Categories: Services: Inbound support. Categories: Services: Outbound support. Categories: Services: Customer service support. Categories: Services: Answering services. Categories: Name: Specialized support services. Categories: Services: Virtual assistance. Categories: Services: Payroll processing. Categories: Services: Recruitment support. Categories: Services: HR functions. Categories: Services: Telemarketing. Categories: Services: Digital marketing. Description Long: MySource is a trusted leader in delivering Call Center and Business Process Outsourcing (BPO) solutions. Founded in Kansas City, Missouri, in 2017, we combine a collaborative, team-driven approach with industry expertise to drive significant cost savings and operational efficiency. With offshore delivery centers in the Philippines, we leverage highly skilled talent and scalable resources to provide exceptional service and support. At MySource, we’re more than a provider—we’re your partner in achieving business success. Our team is led by highly experienced operations leaders who bring a wealth of expertise and a proven track record of success to every engagement. With a deep understanding of industry best practices and a commitment

Methodology

Mysource Solutions's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 25 distinct source URLs and retained 27 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Payroll Processing
• Human Resources
• Recruitment Process Outsourcing
• Recruitment
• Back Office

Industries Served

• E-commerce & Retail
• Fintech & Financial Services
• Healthcare & Life Sciences
• Travel & Hospitality
• Real Estate
• SaaS & Software

Contact

Website: https://www.mysourcesolutions.com

Email: info@mysourcesolutions.com

Phone: 844-468-3330

LinkedIn: http://www.linkedin.com/company/mysource-solutions

Frequently Asked Questions

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