My Receptionist scorecard

Company Overview

My Receptionist is a BPO company, founded in 2007, with approximately 100-249 employees. They specialize in Finance & Accounting, Customer Support. They serve the E-commerce & Retail industries.

The organization strongly believes that healthy employees are happy employees and that happy employees lead to happy clients. Through its solid experience in the industry, My Receptionist boasts an elite 483 employee base that serves a rich clientele of small businesses and Fortune 500 companies. They all enjoy specialized business answering solutions and virtual receptionist appointment booking solutions handled by real humans. The firm also has an industry-leading online scheduling platform since 2001. This BPO organization follows a otorious customer-centric approach, starting with the treatment of its staff. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Brand Profile: Voice: professional. Voice: supportive. Voice: service-oriented. Tagline: Virtual Receptionist | Virtual Answering Service. Imagery Style: service-focused and business-oriented. Client Value Proposition: Summary: My Receptionist positions itself as a cost-effective virtual front-office partner that helps clients stay responsive and free internal teams to focus on core work.. Value Points: Title: Improved responsiveness. Value Points: Description: The service is designed to ensure client calls are answered promptly and consistently.. Value Points: Title: Operational efficiency. Value Points: Description: Public materials say the service helps reduce daily front-office burden and improve efficiency.. Value Points: Title: Flexible support model. Value Points: Description: The company emphasizes on-demand support rather than maintaining full-time on-site staff.. Company Overview: Tagline: Virtual receptionist and virtual answering services for small businesses and entrepreneurs.. Highlights: 24/7 virtual receptionist and answering services. Highlights: Front office support for small businesses and entrepreneurs. Highlights: Phone answering, appointment scheduling, reminders, and messaging. Description: My Receptionist provides virtual receptionist services and front office support, including 24/7 call handling and related administrative assistance.. Competitive Differentiators: Differentiators: Title: 24/7 availability. Differentiators: Description: The company emphasizes round-the-clock virtual receptionist coverage for client calls.. Differentiators: Title: Small-business focus. Differentiators: Description: Public descriptions consistently position the service for small businesses and entrepreneurs.. Differentiators: Title: Front-office breadth. Differentiators: Description: The offering spans answering, scheduling, reminders, messaging, and select administrative workflows.. Differentiators: Title: Existing-tool integration. Differentiators: Description: Public materials mention CRM integration and seamless fit with existing business tools and processes.. Competitive Landscape: Competitors: Name: Clutch-listed virtual receptionist providers. Competitors: Evidence: Directory and review listings place My Receptionist among virtual receptionist and

Strengths

• Brand Profile: Voice: professional. Voice: supportive. Voice: service-oriented. Tagline: Virtual Receptionist | Virtual Answering Service. Imagery Style: service-focused and business-oriented. (public_web; observed 2026-08-16)
• Client Value Proposition: Summary: My Receptionist positions itself as a cost-effective virtual front-office partner that helps clients stay responsive and free internal teams to focus on core work.. Value Points: Title: Improved responsiveness. Value Points: Description: The service is designed to ensure client calls are answered promptly and consistently.. Value Points: Title: Operational efficiency. Value Points: Description: Public materials say the service helps reduce daily front-office burden and improve efficiency.. Value Points: Title: Flexible support model. Value Points:. (public_web; observed 2026-08-16)
• Company Overview: Tagline: Virtual receptionist and virtual answering services for small businesses and entrepreneurs.. Highlights: 24/7 virtual receptionist and answering services. Highlights: Front office support for small businesses and entrepreneurs. Highlights: Phone answering, appointment scheduling, reminders, and messaging. Description: My Receptionist provides virtual receptionist services and front office support, including 24/7 call handling and related administrative assistance.. (public_web; observed 2026-08-25)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-16)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-03-10)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-17)

Firmographics

GB100 score

Overall score: 48

• egs: 41
• growth: 56.5
• reputation: 50.9
• ai_readiness: 50
• market_footprint: 33.1
• digital_readiness: 56

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

My Receptionist's structured service taxonomy includes Finance & Accounting, Customer Support. Key Firmographics: Founded Year: 1997. Revenue Display: $23.5 million. Sectors Display: Business services. Sectors Display: Administrative and support services. Sectors Display: Telephone answering service. Headquarters Display: Eau Claire, Wisconsin, United States. Employee Count Display: 129 employees. Reputation & Reviews: Summary: Public review and directory sources show a modest employee-review score on Indeed and a Clutch profile with review volume, but a comprehensive public ratings picture is not fully verified from the available sources.. Credentials: Detail: Based on 7 reviews on the employee review page.. Credentials: Rating: 3.3/5. Credentials: Platform: Indeed. Credentials: Detail: Profile exists with 33 reviews and verified ratings listed, but a rating value was not fully verified from the available snippet.. Credentials: Platform: Clutch. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Virtual receptionist services. Categories: Services: 24/7 virtual receptionist support. Categories: Services: Phone answering. Categories: Services: Call transferring. Categories: Services: Message taking. Categories: Services: Secure mobile messaging. Categories: Name: Scheduling and reminders. Categories: Services: Appointment scheduling. Categories: Services: Appointment reminders. Categories: Services: Online scheduling. Categories: Name: Business support. Categories: Services: Front office support. Categories: Services: Gift card processing. Categories: Services: CRM integration. Categories: Services: Point of sale tools. Service: Finance & Accounting. Description Long: Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical. Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical. Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Eau Claire. Centers: Country: United States. Centers: City: Vero Beach. Centers: Country: United States. Financial Health: Overall Health: unknown. Pricing & Engagement: Models: Name: Starter. Models: Best For: Small call volumes. Models: Description: 70 minutes for $100 per month.. Summary: Public sources show packaged monthly pricing and a no-free-trial stance, but full commercial terms are not publicly verified here.. Executive Summary: Summary: My Receptionist is a U.S.-based virtual receptionist provider focused on helping small businesses and entrepreneurs manage customer calls and front-office tasks.. Tech Stack & Tools: Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: CRM integration. Asset Logo: Visibility: public. Asset Favicon: Visibility: public.

Methodology

My Receptionist's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 52 distinct source URLs and retained 55 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Finance & Accounting
• Customer Support

Industries Served

• E-commerce & Retail

Contact

Website: https://myreceptionist.com/

Email: info@myreceptionist.com

Phone: 800.686.0162

LinkedIn: https://www.linkedin.com/company/my-receptionist/

Frequently Asked Questions

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