Nav back office scorecard

Company Overview

Nav back office is a BPO company, founded in 2001, with approximately 100-249 employees. They specialize in Finance & Accounting. They serve the E-commerce & Retail industries.

Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical.

Executive summary

Brand Profile: Voice: Professional. Voice: Corporate. Voice: Service-oriented. Voice: Financial-services focused. Client Value Proposition: Summary: NAV Back Office presents itself as a specialized provider of back-office accounting and fund administration support aimed at improving operational efficiency, security, and reporting quality for fund managers and related clients.. Value Points: Title: Operational efficiency. Value Points: Description: Public materials say the firm focuses on optimizing operational efficiency.. Value Points: Title: Security emphasis. Value Points: Description: Public materials reference strong network security as part of service delivery.. Value Points: Title: Independent fund accounting and reporting. Value Points: Description: The company highlights comprehensive, independent fund accounting, reporting, and analytics support.. Company Overview: Highlights: Listed on Outsource Accelerator as NAV Back Office. Highlights: Public descriptions reference back-office accounting support and fund administration services. Highlights: Public contact details on the directory page include a phone number, email, and website. Description: NAV Back Office IT Solutions Pvt Ltd appears in a BPO/provider directory as NAV Back Office, with public directory and career pages describing it as a back-office accounting and fund administration support provider.. Competitive Differentiators: Differentiators: Title: Specialized fund administration focus. Differentiators: Description: Public materials emphasize hedge fund and fund administration work rather than generic BPO services.. Differentiators: Title: Proprietary technology use. Differentiators: Description: The company states it uses its own proprietary technology to support accounting, reporting, and analytics services.. Differentiators: Title: Scale in specialized staffing. Differentiators: Description: A public profile states the company has about 2,300 experienced professionals across accounting, IT, and information security domains.. Key Firmographics: Founded Year: 2001. Sectors Display: Fund administration. Sectors Display:

Strengths

• Brand Profile: Voice: Professional. Voice: Corporate. Voice: Service-oriented. Voice: Financial-services focused. (public_web; observed 2026-08-25)
• Client Portfolio: Industry Concentration: Fund accounting. Industry Concentration: Hedge funds. Industry Concentration: Private Equity. Industry Concentration: Real Estate. (public_web; observed 2026-06-29)
• Client Value Proposition: Summary: NAV Back Office presents itself as a specialized provider of back-office accounting and fund administration support aimed at improving operational efficiency, security, and reporting quality for fund managers and related clients.. Value Points: Title: Operational efficiency. Value Points: Description: Public materials say the firm focuses on optimizing operational efficiency.. Value Points: Title: Security emphasis. Value Points: Description: Public materials reference strong network security as part of service delivery.. Value Points: Title: Independent fund accounting. (public_web; observed 2026-06-29)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (company_website; observed 2026-08-25)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-06-29)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2025-03-18)

Firmographics

GB100 score

Overall score: 48

• egs: 41.6
• growth: 56.5
• reputation: 55.2
• ai_readiness: 50
• market_footprint: 32
• digital_readiness: 53.8

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Nav back office's structured service taxonomy includes Finance & Accounting. Client Portfolio: Industry Concentration: Fund accounting. Industry Concentration: Hedge funds. Industry Concentration: Private Equity. Industry Concentration: Real Estate. Competitive Landscape: Competitors: Name: Alternative BPO and fund administration firms. Competitors: Evidence: Public sources describe NAV as serving fund accounting, fund administration, transfer agency, and regulatory reporting.. Competitors: Relationship: direct. Competitors: Name: IT services and business services providers. Competitors: Evidence: Tracxn categorizes NAV in business services / IT services, indicating competition for outsourced operations work.. Competitors: Relationship: adjacent. Positioning: A financial-services back-office and fund-administration provider focused on accounting, reporting, and analytics for hedge-fund and alternatives clients.. Market Signals: Public sources mention more than $125 billion AUA in a 2023 interview.. Market Signals: Tracxn lists no funding rounds.. Market Signals: Public directory listings emphasize financial-services back-office specialization.. Differentiators: Own proprietary technology is publicly referenced.. Differentiators: Services are specialized in fund accounting and related financial operations.. Differentiators: Claims include scale in hedge-fund administration and high AUA servicing.. Recent News: Articles: Date: 2023-07-01. Articles: Title: NAV ranks among the top 10 global hedge fund administrators by the number of funds, and services more than $125 billion AUA. Articles: Source: IT-Voice. Articles: Summary: Interview coverage quotes NAV Backoffice leadership on scale and industry positioning.. Reputation & Reviews: Summary: Public employee-review pages exist, but the available snippets do not provide a reliable, complete rating basis for client-service reputation. They do show mixed employee feedback across platforms.. Credentials: Detail: Based on 3 reviews on one Indeed company page snippet.. Credentials: Rating: 2.0/5. Credentials: Platform: Indeed. Credentials: Detail: A separate Indeed company page snippet shows a 1.5/5 rating for a related NAV Back Office listing.. Credentials: Rating: 1.5/5. Credentials: Platform: Indeed. Credentials: Detail: Snippet indicates NAV Backoffice reviews by

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Jaipur. Centers: Country: India. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Bio: Public interview coverage identifies him as Managing Director of NAV Backoffice.. Executives: Name: Anil Agrawal. Executives: Title: Managing Director. Executives: Bio: Listed as an executive on the Outsource Accelerator company page.. Executives: Name: CA Himmat Singh Rathore. Executives: Title: Vice President- Private Equity Fund Accounting. Employee & Client Sentiment: Red Flags: Low job security and advancement ratings appear in reviews.. Red Flags: Low management and culture ratings appear in reviews.. Red Flags: A review mentions long daily hours and shifting start times.. Green Flags: Some reviews describe a comfortable environment and good management.. Green Flags: A review mentions free lunches, cafeteria, and friendly environment.. Sentiment Trend: unknown. Sentiment Themes: Theme: Work environment and management consistency. Sentiment Themes: Sentiment: mixed. Sentiment Themes: Key Phrases: good company to work with. Sentiment Themes: Key Phrases: happy with management. Sentiment Themes: Key Phrases: work pressure. Sentiment Themes: Key Phrases: job security and advancement. Sentiment Themes: Theme: Culture and work-life balance variance. Sentiment Themes: Sentiment: mixed. Sentiment Themes: Key Phrases: comfortable and good environment. Sentiment Themes: Key Phrases: work-life balance 2.7. Sentiment Themes: Key Phrases: culture 1.7. Sentiment Themes: Key Phrases: shift starting time not end time. Employee Satisfaction: mixed. Services & Offerings: Categories: Name: Fund accounting. Categories: Services: Computation of daily NAV. Categories: Services: Monthly NAV accounting. Categories: Services: Fund taxation services. Categories: Services: Audit support. Categories: Services: Draft financial statements preparation. Categories: Name: Operations support. Categories: Services: Processing of capital activities. Categories: Services: Preparation

Methodology

Nav back office's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 50 distinct source URLs and retained 57 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Finance & Accounting

Industries Served

• E-commerce & Retail

Contact

Website: https://www.navbackoffice.com

Email: hr@navbackoffice.com

Phone: 1.630.954.1919

LinkedIn: https://www.linkedin.com/company/nav-backoffice

Frequently Asked Questions

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