Nearsol scorecard

Company Overview

Nearsol is a BPO company, founded in 2006, with approximately 1000-4999 employees. They serve the E-commerce & Retail industries.

It’s well-trusted by companies like Convergent, Eventus Solutions Group, Pacific Star Financial, Site Selection Group, and more. Closing in on two decades of experience in the industry, Nearsol has grown to cover seven countries, with 8,008 workstations and more than 10,000 created jobs. Certifications and awards like being a “Great Place To Work” and “Excellence in Strategic Partnerships” come to this organization consistently. The business has been celebrating the achievement of professional goals with its global clientele since it was first founded in 2006. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Brand Profile: Voice: customer-service oriented. Voice: nearshore outsourcing. Voice: people-first. Voice: multinational working environment. Client Value Proposition: Summary: NEARSOL’s public value proposition centers on customized outsourcing solutions that aim to simplify contact center setup and operations, support scalability, and reduce operational burden for clients.. Value Points: Title: Customized end-to-end solutions. Value Points: Description: The company says it delivers customized end-to-end contact center solutions.. Value Points: Title: Operational efficiency and scalability. Value Points: Description: Managed services messaging focuses on improving workforce performance, monitoring KPIs, and supporting scalability.. Value Points: Title: Workspace and implementation support. Value Points: Description: Seat leasing and site implementation offerings can reduce the friction of opening or expanding operations.. Company Overview: Tagline: Your Trusted Nearshore Outsourcing Company. Highlights: Described as a nearshore outsourcing company on its corporate site.. Highlights: States it has served a global clientele of over 500 companies.. Highlights: Publishes services spanning contact center, managed services, and seat leasing.. Description: NEARSOL is a US-based outsourcing and implementation solutions provider with roots in telecommunications and captive real estate operations, positioned around contact center, managed services, and seat-leasing offerings.. Competitive Differentiators: Differentiators: Title: Nearshore and offshore delivery model. Differentiators: Description: Public materials position the company around nearshore outsourcing with operations referenced in multiple regions, including Latin America and Asia Pacific.. Differentiators: Title: Seat leasing plus BPO combination. Differentiators: Description: The company promotes seat leasing alongside BPO services, allowing workspace and operational support to be bundled with service delivery.. Differentiators: Title: End-to-end operating support. Differentiators: Description: Managed services language emphasizes recruitment, training, QA, workforce management, KPI reporting, and process

Strengths

• Brand Profile: Voice: customer-service oriented. Voice: nearshore outsourcing. Voice: people-first. Voice: multinational working environment. (public_web; observed 2026-08-03)
• Client Value Proposition: Summary: NEARSOL’s public value proposition centers on customized outsourcing solutions that aim to simplify contact center setup and operations, support scalability, and reduce operational burden for clients.. Value Points: Title: Customized end-to-end solutions. Value Points: Description: The company says it delivers customized end-to-end contact center solutions.. Value Points: Title: Operational efficiency and scalability. Value Points: Description: Managed services messaging focuses on improving workforce performance, monitoring KPIs, and supporting scalability.. Value Points: Title: Workspace and implementation. (public_web; observed 2026-08-24)
• Company Overview: Tagline: Your Trusted Nearshore Outsourcing Company. Highlights: Described as a nearshore outsourcing company on its corporate site.. Highlights: States it has served a global clientele of over 500 companies.. Highlights: Publishes services spanning contact center, managed services, and seat leasing.. Description: NEARSOL is a US-based outsourcing and implementation solutions provider with roots in telecommunications and captive real estate operations, positioned around contact center, managed services, and seat-leasing offerings.. (public_web; observed 2026-08-24)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-26)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-24)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2023-10-10)

Firmographics

GB100 score

Overall score: 48

• egs: 41.6
• growth: 50
• reputation: 53.3
• ai_readiness: 50
• market_footprint: 44
• digital_readiness: 47.5

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Competitive Landscape: Competitors: Name: Outsourcing providers. Competitors: Evidence: Public sources describe Nearsol as a nearshore outsourcing and customer experience provider, but no direct competitor list was verified.. Competitors: Relationship: adjacent. Competitors: Name: Call center/BPO firms. Competitors: Evidence: Public descriptions place Nearsol in call center, customer service, and contact center services.. Competitors: Relationship: alternative. Positioning: nearshore outsourcing and customer experience provider. Market Signals: Public sources indicate operations across Latin America, the Caribbean, and the Philippines.. Market Signals: Public profiles describe services spanning customer service, inbound sales, real estate/site build-out, and back-office support.. Differentiators: nearshore outsourcing focus. Differentiators: multi-country delivery footprint. Differentiators: customer experience and contact center offerings. Differentiators: site build-out and workspace leasing services. Key Firmographics: Founded Year: 2006. Sectors Display: Business process outsourcing. Sectors Display: Contact center/customer experience. Sectors Display: Real estate/facilities development. Sectors Display: Managed services. Headquarters Display: US-based; LinkedIn profile text also references Guatemala City, Guatemala. Ownership Type Display: Privately held. Pricing & Engagement: Models: Name: Custom managed services. Models: Best For: Clients needing flexible operational support. Models: Description: Tailored service engagements for BPO operations, staffing support, QA, workforce management, and reporting.. Models: Name: Seat leasing / workspace leasing. Models: Best For: Organizations needing physical capacity without building their own site. Models: Description: Workspace and equipment leasing for BPO teams or operational expansion.. Models: Name: Implementation / project-based support. Models: Best For: Companies launching or expanding contact center operations. Models: Description: Site selection, design, and project oversight for operational buildouts.. Summary: No public pricing card or rate sheet was found. Public sources indicate customized and managed-service-style engagements rather than standardized published pricing.. Recent News: Articles: Date: 2026-08-24. Articles: Title: About Us page updated with company background. Articles: Source:

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Guatemala City. Centers: Country: Guatemala. Centers: City: Philippines. Centers: Country: Philippines. Centers: City: Nicaragua. Centers: Country: Nicaragua. Centers: City: Iloilo. Centers: Country: Philippines. Centers: City: Ortigas. Centers: Country: Philippines. Centers: City: Medellin. Centers: Country: Colombia. Centers: City: San Pedro Sula. Centers: Country: Honduras. Centers: City: Kingston. Centers: Country: Jamaica. Centers: City: Bogota. Centers: Country: Colombia. Centers: City: Irvine. Centers: Country: United States. Centers: City: Laguna Niguel. Centers: Country: United States. Reputation & Reviews: Summary: Public review platforms show mixed but generally positive employee ratings, though the available review counts are limited and vary by regional listing.. Credentials: Detail: Based on 17 reviews on one public listing.. Credentials: Rating: 3.9/5. Credentials: Platform: Indeed. Credentials: Detail: Philippines listing shows 21 reviews.. Credentials: Rating: 4.3/5. Credentials: Platform: JobStreet. Credentials: Detail: One regional listing shows 8 reviews.. Credentials: Rating: 3.0/5. Credentials: Platform: Indeed Philippines. Services & Offerings: Categories: Name: Contact center / customer experience. Categories: Services: Customer service. Categories: Services: Inbound sales. Categories: Services: Tech support. Categories: Services: End-to-end contact center solutions. Categories: Name: Managed services. Categories: Services: End-to-end BPO operations management. Categories: Services: Recruitment, hiring, and talent acquisition. Categories: Services: Training. Categories: Services: Quality assurance. Categories: Services: Performance management. Categories: Services: Workforce management and scheduling support. Categories: Services: KPI monitoring and operational reporting. Categories: Services: Process optimization and scalability support. Categories: Name: Seat leasing / workspace solutions. Categories: Services: Seat leasing. Categories: Services: Office space and equipment leasing. Categories: Services: Workspace use for BPO teams. Categories: Name: Facilities / implementation support. Categories: Services: Site selection. Categories: Services: Design

Methodology

Nearsol's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 22 distinct source URLs and retained 16 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for service taxonomy coverage.

Industries Served

• E-commerce & Retail

Contact

Website: https://nearsol.com/

Email: contact@nearsol.us

Phone: 1 949-366-6552

LinkedIn: http://www.linkedin.com/company/nearsol

Frequently Asked Questions

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