Neowork scorecard

Company Overview

Neowork is a BPO company.

Executive summary

Brand Profile: Voice: global staffing and operations partner. Voice: flexible. Voice: team-first. Voice: modern outsourcing. Client Value Proposition: Summary: NeoWork’s public value proposition is to help clients scale operations without adding rigid headcount by providing flexible staffing, managed teams, and outsourced operational support.. Value Points: Title: Scale with flexible capacity. Value Points: Description: The company emphasizes individual contributors and managed teams that can expand or contract with client needs.. Value Points: Title: Reduce operational burden. Value Points: Description: NeoWork says it covers recruiting, employee benefits, upskilling, and engagement for the teams it provides.. Value Points: Title: Access specialized delivery talent. Value Points: Description: Public pages reference talent hubs in Colombia and the Philippines and support across operations, technology, and creative functions.. Company Overview: Tagline: Global staffing and operations partner. Highlights: Established in 2017. Highlights: Headquartered in Miami, Florida. Highlights: Teams in Colombia and the Philippines. Highlights: Positions itself as a global staffing and operations partner. Highlights: Serves startups and growing companies. Description: NeoWork is a BPO and staffing company that provides outsourced operations, customer support, back office, creative, and IT-related services, with delivery teams in Colombia and the Philippines.. Competitive Differentiators: Differentiators: Title: Flexible staffing plus managed service. Differentiators: Description: NeoWork presents itself as both a staffing partner for individual contributors and a managed service provider for flexible teams.. Differentiators: Title: Startup-focused operating model. Differentiators: Description: Public materials emphasize helping startups and high-growth companies define and build operations processes early.. Differentiators: Title: Multi-region delivery footprint. Differentiators: Description: The company publicly references delivery teams in Colombia and the Philippines, supporting nearshore

Strengths

• Brand Profile: Voice: global staffing and operations partner. Voice: flexible. Voice: team-first. Voice: modern outsourcing. (public_web; observed 2026-07-27)
• Client Value Proposition: Summary: NeoWork’s public value proposition is to help clients scale operations without adding rigid headcount by providing flexible staffing, managed teams, and outsourced operational support.. Value Points: Title: Scale with flexible capacity. Value Points: Description: The company emphasizes individual contributors and managed teams that can expand or contract with client needs.. Value Points: Title: Reduce operational burden. Value Points: Description: NeoWork says it covers recruiting, employee benefits, upskilling, and engagement for the teams it provides... (public_web; observed 2026-07-27)
• Company Overview: Tagline: Global staffing and operations partner. Highlights: Established in 2017. Highlights: Headquartered in Miami, Florida. Highlights: Teams in Colombia and the Philippines. Highlights: Positions itself as a global staffing and operations partner. Highlights: Serves startups and growing companies. Description: NeoWork is a BPO and staffing company that provides outsourced operations, customer support, back office, creative, and IT-related services, with delivery teams in Colombia and the Philippines.. (public_web; observed 2024-09-13)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-07-27)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-18)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-17)

Firmographics

GB100 score

Overall score: 47

• egs: 36
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 50
• digital_readiness: 52.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Competitive Landscape: Competitors: Name: Teleperformance. Competitors: Evidence: NeoWork publishes a comparison page titled Foundever vs. Teleperformance vs. NeoWork.. Competitors: Relationship: direct. Competitors: Name: Foundever. Competitors: Evidence: NeoWork publishes a comparison page titled Foundever vs. Teleperformance vs. NeoWork.. Competitors: Relationship: direct. Competitors: Name: Traditional BPO providers. Competitors: Evidence: NeoWork describes itself as a next-generation BPO and contrasts its model with legacy outsourcing.. Competitors: Relationship: adjacent. Positioning: A global staffing and operations partner offering flexible, AI-enabled outsourced teams across Colombia and the Philippines.. Market Signals: Targets scaling companies in HealthTech, Gaming Studios, E-Commerce and other sectors. Market Signals: Positions around flexibility and retention. Market Signals: Offers services spanning customer service, back office, content moderation, virtual production, product development, and IT development. Differentiators: Individual contributors and managed teams rather than only fully managed BPO. Differentiators: AI-enabled operations teams. Differentiators: Presence in Colombia and the Philippines. Differentiators: Focus on recruiting, training, upskilling, and engagement. Pricing & Engagement: Models: Name: Starting-price directory listing. Models: Best For: Directory comparison and very early budget screening. Models: Description: An Outsource Accelerator listing shows a public starting price of $9.50 per month.. Models: Name: Flexible staffing. Models: Best For: Clients wanting direct staffing support. Models: Description: Public materials describe providing individual contributors as part of a team buildout.. Models: Name: Managed service. Models: Best For: Clients wanting outsourced operational ownership. Models: Description: The company says it can build flexible teams as a managed service.. Summary: NeoWork publishes limited pricing information publicly. One directory listing shows a starting price, while the company’s own materials emphasize flexible staffing and managed-service engagement rather than fixed public rate cards.. Recent News: Articles: Date: 2026-08-25. Articles: Title: NeoWork site updates for outsourcing company pages.

Geography

Delivery Center Details: Centers: City: Miami. Centers: Country: United States. Centers: City: Colombia. Centers: Country: Colombia. Centers: City: Philippines. Centers: Country: Philippines. Key Firmographics: Founded Year: 2017. Sectors Display: Outsourcing. Sectors Display: Business Process Outsourcing. Sectors Display: Staffing. Sectors Display: Operations. Sectors Display: Animation. Sectors Display: Technology support. Headquarters Display: Miami, Florida, United States. Ownership Type Display: Private. Executive Summary: Summary: NeoWork is a private outsourcing provider founded in 2017 and based in Miami, Florida, with delivery teams in Colombia and the Philippines. Public sources describe it as a BPO, staffing, and operations partner focused on helping startups and scaling companies build flexible teams and operational support.. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Bio: Public sources identify Joshua Eidelman as NeoWork’s co-founder and CEO.. Executives: Name: Joshua Eidelman. Executives: Title: Co-founder and CEO. Reputation & Reviews: Summary: Public review data is limited in the sourced materials. One customer-story source reports a 63-employee company profile, but that is not a third-party rating and should not be treated as a review score.. Credentials: Detail: Public customer story references NeoWork as a BPO company and lists 63 employees, but does not provide a star rating.. Credentials: Platform: Matter customer story. Credentials: Detail: A review page exists publicly, but no verified rating value was captured from the available source snippet.. Credentials: Platform: Indeed. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Customer support. Categories: Services: Customer service. Categories: Name: Back office and operations. Categories: Services: Back office support. Categories: Services: Administrative operations. Categories: Services:

Methodology

Neowork's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 52 distinct source URLs and retained 55 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for employee coverage.
• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for service taxonomy coverage.
• Insufficient public evidence for industry taxonomy coverage.

Contact

Website: https://www.neowork.com/

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