Obox Solutions Private Limited scorecard

Company Overview

Obox Solutions Private Limited is a BPO company, founded in 2010, with approximately 11-50 employees.

Executive summary

Brand Profile: Voice: professional. Voice: service-oriented. Voice: outsourcing-focused. Voice: consultative. Tagline: out of the box staffing solutions. Client Value Proposition: Summary: Public materials frame Obox as a partner for outsourcing operational work, helping clients access global expertise and maintain continuous operations.[2]. Value Points: Title: Operational continuity. Value Points: Description: Public profile language says the company supports running operations virtually 24 hours per day, 7 days per week.. Value Points: Title: Access to global expertise. Value Points: Description: The company describes its solutions as a way to tap global expertise through outsourcing.. Value Points: Title: Process execution support. Value Points: Description: Listed services emphasize transaction processing, customer support, collections, and billing, indicating value in handling repeatable operational workflows.. Company Overview: Highlights: Public directory listings associate the company with BPO/KPO services.[2]. Highlights: Public profiles indicate a small team size range of 11-50 employees.[2][13]. Highlights: Public listings suggest a Mumbai, Maharashtra presence, though the exact headquarters address on the official website was not publicly verifiable from the gathered sources.[2][13]. Description: Obox Solutions Private Limited appears in public directories as an outsourcing/offshoring provider associated with business process outsourcing and knowledge process outsourcing services, with a website listed as oboxgs.com.[2]. Competitive Differentiators: Differentiators: Title: Multi-domain service coverage. Differentiators: Description: Public profiles indicate experience across multiple industries, including finance and accounting, telecom, retail, travel, logistics, healthcare, and insurance.. Differentiators: Title: Broad BPO/KPO mix. Differentiators: Description: The company is positioned as both a KPO and BPO provider, combining knowledge work with operational process support.. Differentiators: Title: Always-on operational model. Differentiators: Description: Public profile language states that solutions

Strengths

• Brand Profile: Voice: professional. Voice: service-oriented. Voice: outsourcing-focused. Voice: consultative. Tagline: out of the box staffing solutions. (public_web; observed 2026-08-20)
• Client Value Proposition: Summary: Public materials frame Obox as a partner for outsourcing operational work, helping clients access global expertise and maintain continuous operations.[2]. Value Points: Title: Operational continuity. Value Points: Description: Public profile language says the company supports running operations virtually 24 hours per day, 7 days per week.. Value Points: Title: Access to global expertise. Value Points: Description: The company describes its solutions as a way to tap global expertise through outsourcing.. Value Points: Title: Process. (public_web; observed 2026-08-20)
• Company Overview: Highlights: Public directory listings associate the company with BPO/KPO services.[2]. Highlights: Public profiles indicate a small team size range of 11-50 employees.[2][13]. Highlights: Public listings suggest a Mumbai, Maharashtra presence, though the exact headquarters address on the official website was not publicly verifiable from the gathered sources.[2][13]. Description: Obox Solutions Private Limited appears in public directories as an outsourcing/offshoring provider associated with business process outsourcing and knowledge process outsourcing services, with a website listed as. (public_web; observed 2026-08-25)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-20)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2025-07-30)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-20)

Firmographics

GB100 score

Overall score: 46

• egs: 42.6
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 35
• digital_readiness: 52.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Competitive Landscape: Competitors: Name: Other accounting and BPO outsourcing providers. Competitors: Evidence: Public positioning emphasizes offshore back-office teams and finance/accounting outsourcing.. Competitors: Relationship: direct. Competitors: Name: General BPO firms. Competitors: Evidence: Public BPO positioning includes call centre, data entry, collections, healthcare BPO, and KPO services.. Competitors: Relationship: adjacent. Positioning: An outsourced accounting and back-office/BPO provider focused on finance, bookkeeping, payroll, tax, and related knowledge processes.. Market Signals: Public BPO messaging spans both knowledge-process and transaction-process work.. Market Signals: Multiple locations are publicly listed across India, the UK, Canada, Pakistan, and the US-related profiles, indicating a distributed brand presence.. Differentiators: Finance and accounting specialization is explicitly highlighted.. Differentiators: Public materials emphasize offshore/onshore accountants and integration with client workflows.. Differentiators: Service scope includes bookkeeping, payroll, AR/AP, tax prep, CFO services admin support, and financial technology implementation.. Reputation & Reviews: Summary: Public review sites show a small volume of employee feedback and mixed ratings, but they do not provide client-reviewed service performance data in the gathered sources.[3][4][7][15]. Credentials: Detail: 2 reviews in the visible listing.. Credentials: Rating: 5.0 out of 5 stars. Credentials: Platform: Indeed. Credentials: Detail: Listing indicates 9 total reviews and 100% would recommend to a friend in the snippet.. Credentials: Rating: not fully specified in gathered snippet. Credentials: Platform: Glassdoor. Credentials: Detail: Overview page shows 5 reviews in the visible listing.. Credentials: Rating: 2.9/5. Credentials: Platform: AmbitionBox. Employee & Client Sentiment: Green Flags: Public reviews include positive descriptions of management and culture.. Green Flags: One review source reports strong recommendation sentiment.. Sentiment Trend: unknown. Sentiment Themes: Theme: Positive employee experience in public reviews. Sentiment Themes: Sentiment: positive. Sentiment Themes: Key Phrases: treated you like family. Sentiment Themes: Key Phrases: competitive

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Mumbai. Centers: Country: India. Centers: City: Lahore. Centers: Country: Pakistan. Centers: City: London. Centers: Country: United Kingdom. Centers: City: Toronto. Centers: Country: Canada. Key Firmographics: Founded Year: 2011. Sectors Display: outsourcing/offshoring. Sectors Display: business process outsourcing. Sectors Display: knowledge process outsourcing. Sectors Display: finance and accounting. Sectors Display: telecom. Sectors Display: retail. Sectors Display: travel. Sectors Display: logistics. Sectors Display: healthcare. Sectors Display: insurance. Headquarters Display: Mumbai, Maharashtra, India (public directory listing); exact street address not verified from public sources gathered. Employee Count Display: 11-50 employees. Ownership Type Display: Private limited company. Services & Offerings: Categories: Name: Transaction and back-office processing. Categories: Services: transaction processing. Categories: Services: data entry. Categories: Name: Customer support. Categories: Services: customer service. Categories: Services: call center inbound support. Categories: Services: call center outbound support. Categories: Services: email support. Categories: Name: Revenue and collections support. Categories: Services: sales support. Categories: Services: collections. Categories: Name: Healthcare support. Categories: Services: medical billing. Categories: Services: healthcare billing. Categories: Name: Domain-specific KPO/BPO. Categories: Services: finance and accounting processes. Categories: Services: telecom processes. Categories: Services: retail processes. Categories: Services: travel processes. Categories: Services: logistics processes. Categories: Services: healthcare processes. Categories: Services: insurance processes. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Name: Hemal Jobanputra. Executives: Title: Chief Executive Officer. Executive Summary: Summary: Obox Solutions Private Limited is a small outsourcing/offshoring firm in the BPO/KPO space, with public listings pointing to process services in finance, telecom, retail, travel, logistics, healthcare, and insurance.[2][1]. Tech Stack & Tools: Tools: Category: CRM. Tools: Confidence: confirmed. Tools: Product Name: QuickBooks

Methodology

Obox Solutions Private Limited's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 14 distinct source URLs and retained 15 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for service taxonomy coverage.
• Insufficient public evidence for industry taxonomy coverage.

Contact

Website: http://www.oboxgs.com/

Email: info@oboxgs.com

Phone: 91 - 22 – 6520 2000

Frequently Asked Questions

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