Secreweb Sa De Cv scorecard

Last updated: 2026-08-26

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Company Overview

Secreweb Sa De Cv is a BPO company.

- Inicio - Nuestra Empresa - ¿Como Funciona? - Servicios - Clientes - Contactos - Help Desk - Atención a Quejas y Sugerencias - Atención al Código de Ética de su Empresa - Servicio Telefónico a Consultorios - Servicio de Contestación Comercial - Levantamiento de Reportes de Garantías - Otros Servicios **Notice**: La función \_load\_textdomain\_just\_in\_time ha sido llamada **de forma incorrecta**. La carga de la traducción para el dominio `infinite` se activó demasiado pronto. Esto suele ser un indicador de que algún código del plugin o tema se ejecuta demasiado pronto. Las traducciones deberían cargarse en la acción `init` o más tarde. Por favor, visita Depuración en WordPress para más información. (Este mensaje se añadió en la versión 6.7.0.) in **/home/secreweb/public\_html/wp-includes/functions.php** on line **6170**

Executive summary

Brand Profile: Voice: professional. Voice: service-oriented. Voice: reliable. Tagline: Servicio las 24 horas los 7 días de la semana, 365 días del año.. Client Value Proposition: Summary: Secreweb appears to position itself as a responsive communications partner for businesses and professionals needing continuous telephone coverage, message handling, and customer support.. Value Points: Title: Continuous coverage. Value Points: Description: 24/7/365 service messaging supports always-on call handling and response coverage.. Value Points: Title: Professional phone reception. Value Points: Description: Offerings emphasize personalized answering, immediate message notifications, and exclusive phone numbers.. Value Points: Title: Support for small businesses and professionals. Value Points: Description: Directory text states services are aimed at businesses, executives, and professionals needing assistance for operations and activities.. Company Overview: Highlights: Public profiles describe the company as focused on professional telephone answering and customer support.. Highlights: The company is associated with Monterrey, Nuevo León, Mexico.. Highlights: Public listings indicate service availability 24/7/365.. Description: Secreweb S.A. de C.V. appears to be a Monterrey-based provider of virtual secretarial, telephone answering, call center, and related office support services.. Competitive Differentiators: Differentiators: Title: 24/7/365 availability. Differentiators: Description: Public website messaging indicates service coverage every day of the year, around the clock.. Differentiators: Title: Virtual secretary positioning. Differentiators: Description: The company is repeatedly described as a virtual executive secretarial and telephone assistance provider rather than a general BPO firm.. Differentiators: Title: Broad communications toolkit. Differentiators: Description: Public listings show support for voice, SMS, email notification, help desk, call center, and database update workflows.. Differentiators: Title: Long operating history. Differentiators: Description: Directory sources indicate a launch/founding year

Strengths

Brand Profile: Voice: professional. Voice: service-oriented. Voice: reliable. Tagline: Servicio las 24 horas los 7 días de la semana, 365 días del año.. (public_web; observed 2025-05-23)
Client Value Proposition: Summary: Secreweb appears to position itself as a responsive communications partner for businesses and professionals needing continuous telephone coverage, message handling, and customer support.. Value Points: Title: Continuous coverage. Value Points: Description: 24/7/365 service messaging supports always-on call handling and response coverage.. Value Points: Title: Professional phone reception. Value Points: Description: Offerings emphasize personalized answering, immediate message notifications, and exclusive phone numbers.. Value Points: Title: Support for small businesses and professionals. Value Points: Description: Directory. (public_web; observed 2026-08-26)
Company Overview: Highlights: Public profiles describe the company as focused on professional telephone answering and customer support.. Highlights: The company is associated with Monterrey, Nuevo León, Mexico.. Highlights: Public listings indicate service availability 24/7/365.. Description: Secreweb S.A. de C.V. appears to be a Monterrey-based provider of virtual secretarial, telephone answering, call center, and related office support services.. (public_web; observed 2026-08-12)

Gaps

The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2025-05-23)
The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-20)
The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-20)

Firmographics

GB100 score

Overall score: 48

egs: 36
growth: 50
reputation: 45.5
ai_readiness: 50
market_footprint: 50
digital_readiness: 54

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Competitive Landscape: Competitors: Name: IT managed services / back office outsourcing firms. Competitors: Evidence: The Manifest classifies Secreweb under managed services and BPO-adjacent categories such as call center services and back office outsourcing.. Competitors: Relationship: adjacent. Positioning: Telephone answering and virtual secretarial services provider based in Monterrey, with related help desk and consultory phone-service offerings.. Market Signals: Established in 2004. Market Signals: Monterrey-based service provider. Market Signals: Listed in business directories as a call center / telecommunications services firm. Differentiators: 24/7/365 service positioning. Differentiators: virtual executive secretarial services. Differentiators: telephone assistance focus. Key Firmographics: Founded Year: 2004. Sectors Display: Telecommunications services. Sectors Display: Call center services. Sectors Display: Back office outsourcing. Sectors Display: Customer service outsourcing. Sectors Display: IT managed services. Headquarters Display: Monterrey, Nuevo León, Mexico. Employee Count Display: 2-9 employees (directory estimate). Ownership Type Display: Private company. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Telephone answering and secretarial support. Categories: Services: Secretaria virtual. Categories: Services: Contestación telefónica personalizada. Categories: Services: Toma de mensaje con notificación inmediata. Categories: Services: Numero telefónico exclusivo. Categories: Services: Notificación via SMS, e-mail o teléfono. Categories: Name: Call center and customer support. Categories: Services: Call center. Categories: Services: Help desk. Categories: Services: Recepción de quejas y sugerencias. Categories: Services: Levantamiento de reporte. Categories: Services: Support técnico. Categories: Name: Administrative and communications support. Categories: Services: Reservación y confirmación de eventos. Categories: Services: Actualización de base de datos. Categories: Services: Campañas mediante SMS masivos. Categories: Name: Web and campaign services. Categories: Services: Hospedaje de páginas web. Categories: Services: Campañas políticas. Executive Summary: Summary: Secreweb S.A. de C.V. is a private Mexican services company founded in 2004 and best

Geography

Delivery Center Details: Centers: City: Monterrey. Centers: Country: Mexico. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Name: Edgar Lozano. Executives: Title: Gerente. Pricing & Engagement: Summary: No public pricing, contract, or engagement-model details were verifiable from the available sources.. Reputation & Reviews: Summary: No independently verifiable public ratings or review scores were found in the available sources. Directory listings indicate the company is present on third-party platforms, but they do not provide a review score here.. Asset Logo: Visibility: public. Description Long: - Inicio - Nuestra Empresa - ¿Como Funciona? - Servicios - Clientes - Contactos - Help Desk - Atención a Quejas y Sugerencias - Atención al Código de Ética de su Empresa - Servicio Telefónico a Consultorios - Servicio de Contestación Comercial - Levantamiento de Reportes de Garantías - Otros Servicios **Notice**: La función \_load\_textdomain\_just\_in\_time ha sido llamada **de forma incorrecta**. La carga de la traducción para el dominio `infinite` se activó demasiado pronto. Esto suele ser un indicador de que algún código del plugin o tema se ejecuta demasiado pronto. Las traducciones deberían cargarse en la acción `init` o más tarde. Por favor, visita Depuración en WordPress para más información. (Este mensaje se añadió en la versión 6.7.0.) in **/home/secreweb/public\_html/wp-includes/functions.php** on line **6170**.

Methodology

Secreweb Sa De Cv's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 13 distinct source URLs and retained 17 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology