Serficob B P O S A S scorecard

Last updated: 2026-08-26

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Company Overview

Serficob B P O S A S is a BPO company.

Executive summary

Client Value Proposition: Summary: Serficob’s public-facing value proposition appears to center on outsourced call center and collections support for organizations that need customer communication and recovery services.. Value Points: Title: Customer communication support. Value Points: Description: Public BPO directories identify the firm as providing call center services.. Value Points: Title: Collections capability. Value Points: Description: Directory classifications indicate a focus on collection-related work.. Value Points: Title: Accessible client contact. Value Points: Description: The website provides a contact phone number and office location for inbound outreach.. Company Overview: Highlights: Public directory listings identify the company as Serficob B.P.O S.A.S and associate it with call center services.. Highlights: The company website lists a Bogotá/Tocancipá-area office address and a contact phone number.. Highlights: Industry directory data classifies the business under collections/credit rating activities.. Highlights: Public BPO marketplace listings describe the firm as a small provider with 10–49 employees, but this is third-party directory data rather than company-issued disclosure.. Description: Serficob B.P.O S.A.S appears to be a Colombia-based BPO/call center provider associated with customer service and collection-related services, with a public website and directory listings identifying it as a small call center company.. Competitive Differentiators: Differentiators: Title: Collections-focused positioning. Differentiators: Description: Public directory data classifies the firm in collection and credit-rating related activity, suggesting specialization in recovery-oriented services.. Differentiators: Title: Small-provider profile. Differentiators: Description: Third-party BPO directories describe the company as a small call center provider with 10–49 employees, which may indicate a compact operating footprint.. Differentiators: Title: Publicly listed direct contact point. Differentiators: Description: The company website publishes a phone number and office

Strengths

  • Client Value Proposition: Summary: Serficob’s public-facing value proposition appears to center on outsourced call center and collections support for organizations that need customer communication and recovery services.. Value Points: Title: Customer communication support. Value Points: Description: Public BPO directories identify the firm as providing call center services.. Value Points: Title: Collections capability. Value Points: Description: Directory classifications indicate a focus on collection-related work.. Value Points: Title: Accessible client contact. Value Points: Description: The website provides a contact phone. (public_web; observed 2026-08-26)
  • Company Overview: Highlights: Public directory listings identify the company as Serficob B.P.O S.A.S and associate it with call center services.. Highlights: The company website lists a Bogotá/Tocancipá-area office address and a contact phone number.. Highlights: Industry directory data classifies the business under collections/credit rating activities.. Highlights: Public BPO marketplace listings describe the firm as a small provider with 10–49 employees, but this is third-party directory data rather than company-issued disclosure.. Description: Serficob B.P.O S.A.S appears to be. (public_web; observed 2026-08-26)
  • Competitive Differentiators: Differentiators: Title: Collections-focused positioning. Differentiators: Description: Public directory data classifies the firm in collection and credit-rating related activity, suggesting specialization in recovery-oriented services.. Differentiators: Title: Small-provider profile. Differentiators: Description: Third-party BPO directories describe the company as a small call center provider with 10–49 employees, which may indicate a compact operating footprint.. Differentiators: Title: Publicly listed direct contact point. Differentiators: Description: The company website publishes a phone number and office address, indicating a visible client-contact presence.. (public_web; observed 2026-08-26)

Gaps

  • The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-26)
  • The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-26)
  • The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-26)

Firmographics

GB100 score

Overall score: 47

  • egs: 36
  • growth: 50
  • reputation: 45.5
  • ai_readiness: 50
  • market_footprint: 50
  • digital_readiness: 52.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Competitive Landscape: Competitors: Name: Grupo CMC. Competitors: Evidence: Listed alongside Serficob in Bogotá BPO rankings, indicating peer competition in the same market.. Competitors: Relationship: direct. Competitors: Name: Customer Success Point. Competitors: Evidence: Appears in Outsource Accelerator company listings in the same outsourcing category.. Competitors: Relationship: direct. Competitors: Name: CHAMS PLC. Competitors: Evidence: Appears in Outsource Accelerator company listings in the same outsourcing category.. Competitors: Relationship: direct. Positioning: Small call center/BPO provider headquartered in Bogotá, Colombia, with call center services emphasized publicly.. Market Signals: The Manifest lists Serficob as a small call center company with 10-49 employees in Bogotá.. Market Signals: Clutch lists Serficob as providing 100% call center services and as not yet reviewed.. Key Firmographics: Revenue Display: Not publicly disclosed; one directory shows a 2021 sales range below COP 1,000,000,000. Sectors Display: Call center services. Sectors Display: Collections / credit rating activities. Sectors Display: Legal activities (directory classification). Headquarters Display: Bogotá, Colombia / Centro Empresarial OIKOS, Autopista Norte Km. 21 – Tocancipá Of. 514 (public website listing and directory data). Employee Count Display: 10–49 employees (third-party directory estimate). Ownership Type Display: Sociedad por Acciones Simplificada (S.A.S.). Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Call center services. Categories: Services: Inbound/outbound call center support. Categories: Services: Customer communication services. Categories: Name: Collections-related services. Categories: Services: Debt collection / cobranza. Executive Summary: Summary: Serficob B.P.O S.A.S is a Colombia-based BPO provider publicly associated with call center and collections-related services, with limited independently verifiable public disclosure about company scale, leadership, or operating model.. Delivery Center Details: Centers: City: Tocancipá. Centers: Country: Colombia. Centers: City: Bogotá D.C.. Centers: Country: Colombia. Financial Health: Overall Health: unknown. Monthly

Geography

Domain Authority: 32.

Methodology

Serficob B P O S A S's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 16 distinct source URLs and retained 12 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

  • Insufficient public evidence for employee coverage.
  • Insufficient public evidence for headquarters coverage.
  • Insufficient public evidence for service taxonomy coverage.
  • Insufficient public evidence for industry taxonomy coverage.

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Contact

Website: https://serficob.com

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