Silverskills Pvt Ltd scorecard

Company Overview

Silverskills Pvt Ltd is a BPO company, founded in 2001, with approximately 1000-4999 employees.

Ever since 2001, it has been the mission of the organization to provide exceptional services at the highest quality of innovation in the digital world. They value trust, innovations on the cutting-edge of modern technology, and upholding their promises of quality through excellence. With over a decade and a half of experience, you can expect a quality host of core services covering a considerable range of industries. They specialize in working with Fortune 100 clients that soon partner with them thanks to their top-notch priorities.

Executive summary

Brand Profile: Voice: business-focused. Voice: scalable. Voice: intelligent. Voice: solution-oriented. Voice: transformation-oriented. Client Value Proposition: Summary: Silverskills positions itself as a lower-cost, higher-efficiency outsourcing partner that helps clients improve productivity, shorten turnaround times, and maintain quality and data security.. Value Points: Title: Efficiency gains. Value Points: Description: Described as improving productivity and reducing turnaround time.. Value Points: Title: Cost reduction. Value Points: Description: Public listings state that services are designed to lower operating costs.. Value Points: Title: Quality and security emphasis. Value Points: Description: Company materials highlight standards in quality and data security.. Company Overview: Tagline: Business Process Management & Transformation. Highlights: Provides outsourcing solutions through its own website and directory listings. Highlights: Operates in India with additional contact points in the United Kingdom and United States. Highlights: Markets services across financial services, healthcare, insurance, commercial real estate, engineering, relocation, and related functions. Description: Silverskills Private Limited is a business process outsourcing and transformation provider that presents itself as a leading digital transformation and business process management company.. Competitive Differentiators: Differentiators: Title: Vertical specialization. Differentiators: Description: Public descriptions emphasize specialization in financial services with additional coverage in healthcare, insurance, and commercial real estate.. Differentiators: Title: End-to-end back-office scope. Differentiators: Description: The company states that it offers a broad spectrum of back-office financial services, from claims processing to analytics and knowledge management.. Differentiators: Title: Productivity and turnaround focus. Differentiators: Description: Directory and company descriptions say its services are designed to improve productivity, reduce turnaround time, and lower cost while maintaining quality and data security.. Competitive Landscape: Competitors: Name: Generic BPO/BPM providers.

Strengths

• Brand Profile: Voice: business-focused. Voice: scalable. Voice: intelligent. Voice: solution-oriented. Voice: transformation-oriented. (public_web; observed 2026-08-24)
• Client Value Proposition: Summary: Silverskills positions itself as a lower-cost, higher-efficiency outsourcing partner that helps clients improve productivity, shorten turnaround times, and maintain quality and data security.. Value Points: Title: Efficiency gains. Value Points: Description: Described as improving productivity and reducing turnaround time.. Value Points: Title: Cost reduction. Value Points: Description: Public listings state that services are designed to lower operating costs.. Value Points: Title: Quality and security emphasis. Value Points: Description: Company materials highlight standards in quality. (public_web; observed 2026-08-24)
• Company Overview: Tagline: Business Process Management & Transformation. Highlights: Provides outsourcing solutions through its own website and directory listings. Highlights: Operates in India with additional contact points in the United Kingdom and United States. Highlights: Markets services across financial services, healthcare, insurance, commercial real estate, engineering, relocation, and related functions. Description: Silverskills Private Limited is a business process outsourcing and transformation provider that presents itself as a leading digital transformation and business process management company.. (public_web; observed 2026-08-24)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-24)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-24)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-20)

Firmographics

GB100 score

Overall score: 50

• egs: 45.4
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 53.8
• digital_readiness: 54

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Key Firmographics: Founded Year: 2000. Revenue Display: null. Sectors Display: Financial services. Sectors Display: Healthcare. Sectors Display: Insurance. Sectors Display: Commercial real estate. Sectors Display: Engineering. Sectors Display: Relocation. Sectors Display: Finance and accounting. Sectors Display: HR. Headquarters Display: 415 Udyog Vihar III, Gurugram, Haryana, India. Employee Count Display: null. Ownership Type Display: Private limited company. Employee & Client Sentiment: Red Flags: Multiple reviews mention poor management and weak work-life balance.. Red Flags: Some reviews mention long working hours.. Green Flags: Some reviewers describe it as a good opportunity for freshers and a productive workplace.. Sentiment Trend: unknown. Sentiment Themes: Theme: Management and work-life balance concerns. Sentiment Themes: Sentiment: negative. Sentiment Themes: Key Phrases: management is too not good. Sentiment Themes: Key Phrases: work/life balance was not there. Sentiment Themes: Key Phrases: long working hours. Sentiment Themes: Theme: Positive early-career or learning opportunity. Sentiment Themes: Sentiment: positive. Sentiment Themes: Key Phrases: good opportunity for fresher's. Sentiment Themes: Key Phrases: productive and nice work place. Employee Satisfaction: mixed. Services & Offerings: Categories: Name: Claims and adjudication. Categories: Services: Healthcare claims processing. Categories: Services: Insurance claims adjudication. Categories: Services: Subrogation claims processing. Categories: Name: Financial services operations. Categories: Services: Mortgage processing. Categories: Services: Retail loans underwriting. Categories: Services: Credit card verification. Categories: Services: Commercial mortgage processing. Categories: Services: Finance and accounting back-office processing. Categories: Services: Expense processing. Categories: Services: Cost tracking. Categories: Services: Collections. Categories: Name: Analytics and knowledge services. Categories: Services: Analytics. Categories: Services: Knowledge management. Categories: Name: Customer support and related operations. Categories: Services: Customer service. Executive Summary: Summary: Silverskills Private Limited is an India-based outsourcing provider focused on business process management, digital transformation, and back-office services across multiple industry

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Gurgaon. Centers: Country: India. Centers: City: Chennai. Centers: Country: India. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Name: Rohit Arora. Executives: Title: Company CEO. Executives: Name: Arun Kumar Gupta. Executives: Title: Director. Executives: Name: Akshay Saluja. Executives: Title: Director. Monthly Search Volume: 3102. Domain Authority: 43.

Methodology

Silverskills Pvt Ltd's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 13 distinct source URLs and retained 14 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for service taxonomy coverage.
• Insufficient public evidence for industry taxonomy coverage.

Contact

Website: https://www.silverskills.com

Email: sales@silverskills.com

Phone: 91 124 239 8392

LinkedIn: https://www.linkedin.com/company/silverskills/

Frequently Asked Questions

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