Soap Media scorecard

Company Overview

Soap Media is a BPO company, founded in 2005, with approximately 11-50 employees.

Executive summary

Brand Profile: Voice: professional. Voice: digital-marketing oriented. Voice: trusted-partner framing. Imagery Style: Not verifiable from the available public sources.. Client Value Proposition: Summary: Soap Media presents itself as a strategic, creative partner that delivers website and marketing work aimed at improving business performance and audience engagement.. Value Points: Title: Performance-focused delivery. Value Points: Description: Public descriptions emphasize improving business performance and audience engagement.. Value Points: Title: End-to-end agency support. Value Points: Description: Services span strategy, design, development, and multi-channel marketing.. Value Points: Title: Tailored solutions. Value Points: Description: Public profiles state the agency works across several industries with tailored digital solutions.. Company Overview: Highlights: Founded in 2005. Highlights: UK agency with offices/locations referenced in Preston and Manchester. Highlights: Private limited company. Highlights: Operates in digital marketing and web services. Description: Soap Media is a UK-based digital agency founded in 2005 and operating as a private limited company.. Competitive Differentiators: Differentiators: Title: Full-service positioning. Differentiators: Description: Public profiles describe the company as a full-service agency covering strategy, creative, web, and digital marketing work.. Differentiators: Title: Customer journey orientation. Differentiators: Description: One public profile characterizes the firm as a customer journey agency, indicating emphasis on end-to-end experience design.. Differentiators: Title: Multi-location UK presence. Differentiators: Description: Public sources reference operations in both Preston and Manchester.. Differentiators: Title: Platform and technology breadth. Differentiators: Description: Service listings include multiple web and advertising technologies, suggesting broad delivery capability across channels and stacks.. Key Firmographics: Founded Year: 2005. Sectors Display: Digital marketing. Sectors Display: Web services. Sectors Display: Information technology service activities. Headquarters Display: Public sources reference

Strengths

• Brand Profile: Voice: professional. Voice: digital-marketing oriented. Voice: trusted-partner framing. Imagery Style: Not verifiable from the available public sources.. (public_web; observed 2026-08-21)
• Client Portfolio: Clients: Segment: Mid-market/enterprise. Clients: Industry: Public sector / membership association. Clients: Client Name: National Police Federation. Clients: Segment: Small business. Clients: Industry: Construction / flooring. Clients: Client Name: Ottawa Diamond Flooring. Clients: Segment: Small business. Clients: Industry: Retail / manufacturing. Clients: Client Name: The Best Adirondack Chair Company. Clients: Segment: Small business. Clients: Industry: Nonprofit / legal services. Clients: Client Name: Mounted Police Members Legal Fund. Clients: Segment: Small business. Clients: Industry: Healthcare / optometry.. (public_web; observed 2026-08-22)
• Client Value Proposition: Summary: Soap Media presents itself as a strategic, creative partner that delivers website and marketing work aimed at improving business performance and audience engagement.. Value Points: Title: Performance-focused delivery. Value Points: Description: Public descriptions emphasize improving business performance and audience engagement.. Value Points: Title: End-to-end agency support. Value Points: Description: Services span strategy, design, development, and multi-channel marketing.. Value Points: Title: Tailored solutions. Value Points: Description: Public profiles state the agency works across several industries. (public_web; observed 2025-02-06)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-21)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-22)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2025-02-06)

Firmographics

GB100 score

Overall score: 46

• egs: 44.3
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 31.1
• digital_readiness: 52.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Client Portfolio: Clients: Segment: Mid-market/enterprise. Clients: Industry: Public sector / membership association. Clients: Client Name: National Police Federation. Clients: Segment: Small business. Clients: Industry: Construction / flooring. Clients: Client Name: Ottawa Diamond Flooring. Clients: Segment: Small business. Clients: Industry: Retail / manufacturing. Clients: Client Name: The Best Adirondack Chair Company. Clients: Segment: Small business. Clients: Industry: Nonprofit / legal services. Clients: Client Name: Mounted Police Members Legal Fund. Clients: Segment: Small business. Clients: Industry: Healthcare / optometry. Clients: Client Name: Merivale Vision Care. Clients: Segment: Small business. Clients: Industry: Real estate / development. Clients: Client Name: Gemstone Developments. Clients: Segment: Small business. Clients: Industry: Software / financial services. Clients: Client Name: Multiview Financial Software. Clients: Segment: Small business. Clients: Industry: Real estate. Clients: Client Name: KRP Properties. Clients: Segment: Small business. Clients: Industry: Architecture. Clients: Client Name: CSV Architects. Clients: Segment: Small business. Clients: Industry: Legal services. Clients: Client Name: Kerry Fox. Competitive Landscape: Competitors: Name: Clutch-listed digital agencies serving similar services. Competitors: Evidence: Clutch lists Soap Media’s service mix and positioning alongside other digital agencies.. Competitors: Relationship: direct. Competitors: Name: DesignRush-listed agencies. Competitors: Evidence: DesignRush categorizes Soap Media under digital agency services and client portfolio listings.. Competitors: Relationship: adjacent. Positioning: Digital agency offering integrated web design, web development, SEO, PPC, content, social media, UX, and software services rather than a pure-play BPO provider.. Market Signals: Public directory profiles emphasize full-spectrum digital services rather than outsourced back-office operations.. Market Signals: Client examples skew toward small businesses and mid-market organizations.. Differentiators: Integrated digital approach spanning strategy, web, SEO, PPC, UX, and software services.. Differentiators: UK onshore presence in Preston and Manchester.. Hiring & Workforce Signals: Open Positions: Title: Account Manager. Open

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Preston. Centers: Model: Onshore agency delivery. Centers: Country: United Kingdom. Centers: Timezone: Europe/London. Centers: City: Manchester. Centers: Model: Onshore agency delivery. Centers: Country: United Kingdom. Centers: Timezone: Europe/London. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Name: Markerle Davis. Executives: Title: CEO. Executives: Name: Jack Oddy. Executives: Title: Managing Director. Executives: Name: Daryl Burrows. Executives: Title: Marketing Director. Executives: Name: Paige Coulthurst. Executives: Title: Operations Director. Executives: Name: Robin Cooke. Executives: Title: Head of Client Services. Executives: Name: Adam Davis. Executives: Title: Co-Founder. Pricing & Engagement: Models: Name: Hourly billing. Models: Best For: Projects or ongoing work where time-based billing is acceptable. Models: Description: A directory listing reports a rate range of $70-150 per hour.. Summary: Publicly available pricing data is limited, but one directory listing indicates an hourly range for the UK market.. Reputation & Reviews: Summary: Public review signals are mixed in the available sources: one directory shows a strong client rating, while a public employee review is negative and should not be treated as client feedback.. Credentials: Detail: Profile snippet reports 40 verified client reviews averaging 4.9 stars.. Credentials: Rating: 4.9/5. Credentials: Platform: Clutch. Credentials: Detail: Listing references 8 reviews but does not provide a visible aggregate rating in the snippet.. Credentials: Platform: TechBehemoths. Credentials: Detail: Employee review snippet is negative in tone and describes the workplace; it is not client feedback.. Credentials: Rating: 5.0/5 management. Credentials: Platform: Indeed. Employee & Client Sentiment: Red Flags: At least one employee review describes toxic leadership and a toxic working environment.. Red Flags: A

Methodology

Soap Media's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 11 distinct source URLs and retained 16 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for service taxonomy coverage.
• Insufficient public evidence for industry taxonomy coverage.

Contact

Website: https://soapmedia.ca/

Email: facebook@soapmedia.co.uk

Phone: 03333 447778

Frequently Asked Questions

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