Softlabs Group scorecard

Last updated: 2026-08-26

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Softlabs Group, a software development outsourcing company based in India, was founded in 2003. The company is passionate and dedicated to aiding companies of all sizes worldwide in achieving their digital transformation objectives. Softlabs Group has been at the forefront of integrating new technologies, such as web, mobility, blockchain, AI/ML, and IoT. They believe in doing the right thing, and the Softlabs Group team works closely with you to understand your unique needs and challenges. From there, Softlabs Group strives to develop solutions that are tailored specifically to meet your business goals and objectives. With a deep understanding of the latest technologies and a wealth of experience, Softlabs Group is well-equipped to help your business thrive in today’s rapidly evolving digital landscape. With over two decades of experience in software development outsourcing, Softlabs Group has established an impressive track record, with close to 100% client retention and thousands of satisfied customers. Softlabs Group’s commitment to excellence is reflected in its end-to-end digital solutions, which have helped global enterprises digitize their businesses.

Company Overview

Softlabs Group is a BPO company headquartered in Office 6A, Trade World D Wing, Kamala City, Senapati Bapat Marg, Next to World One Towers, Lower Parel West, Mumbai, Maharashtra 400013 , 400013, Mumbai, Maharashtra, founded in 2003, with approximately 100-249 employees.

Executive summary

Brand Profile: Voice: technical. Voice: solution-oriented. Voice: global. Voice: innovation-focused. Imagery Style: Corporate technology branding with emphasis on AI/software innovation.. Client Value Proposition: Summary: Public materials suggest Softlabs Group offers outsourced software and digital engineering support with adjacent automation and AI capabilities, but there is not enough public evidence to verify a formal BPO-specific value proposition.. Value Points: Title: Outsourced delivery. Value Points: Description: The company is publicly described as an outsourcing software development provider.. Value Points: Title: Broader digital capability set. Value Points: Description: Publicly listed services include software development, digital marketing, analytics, automation consulting, and AI-related offerings.. Value Points: Title: International accessibility. Value Points: Description: Public contact and office information is available for U.S. and India locations.. Company Overview: Highlights: Official site presents the company as an outsourcing software development provider.. Highlights: Public office/contact information is listed for Mumbai, Sindhudurg, San Jose, and Milpitas.. Highlights: Company news page shows activity in 2026, including client visits and conference participation.. Description: Softlabs Group appears to be an outsourcing and software development company with public-facing offices in India and U.S. contact details on its official site. The company also publishes ongoing company news and technology updates on its website.. Competitive Differentiators: Differentiators: Title: Multi-location operating footprint. Differentiators: Description: Publicly listed office/contact details in India and the United States suggest an internationally accessible operating structure.. Differentiators: Title: Ongoing public company activity. Differentiators: Description: The company maintains an active 2026 news stream with client site visits, conference participation, and event sponsorships.. Differentiators: Title: AI-enabled positioning. Differentiators: Description: Public posts reference an AI venture

Strengths

  • Brand Profile: Voice: technical. Voice: solution-oriented. Voice: global. Voice: innovation-focused. Imagery Style: Corporate technology branding with emphasis on AI/software innovation.. (public_web; observed 2026-08-18)
  • Client Value Proposition: Summary: Public materials suggest Softlabs Group offers outsourced software and digital engineering support with adjacent automation and AI capabilities, but there is not enough public evidence to verify a formal BPO-specific value proposition.. Value Points: Title: Outsourced delivery. Value Points: Description: The company is publicly described as an outsourcing software development provider.. Value Points: Title: Broader digital capability set. Value Points: Description: Publicly listed services include software development, digital marketing, analytics, automation consulting, and AI-related. (public_web; observed 2026-08-18)
  • Company Overview: Highlights: Official site presents the company as an outsourcing software development provider.. Highlights: Public office/contact information is listed for Mumbai, Sindhudurg, San Jose, and Milpitas.. Highlights: Company news page shows activity in 2026, including client visits and conference participation.. Description: Softlabs Group appears to be an outsourcing and software development company with public-facing offices in India and U.S. contact details on its official site. The company also publishes ongoing company news and technology updates on. (public_web; observed 2026-08-18)

Gaps

  • The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-18)
  • The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-18)
  • The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-26)

Firmographics

Headquarters Office 6A, Trade World D Wing, Kamala City, Senapati Bapat Marg, Next to World One Towers, Lower Parel West, Mumbai, Maharashtra 400013 , 400013, Mumbai, Maharashtra
Founded2003
Employees 100-249
Revenue $5 mil. - $10 mil.
Ownership private

GB100 score

Overall score: 46

  • egs: 44.8
  • growth: 50
  • reputation: 45.5
  • ai_readiness: 50
  • market_footprint: 32.1
  • digital_readiness: 54

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Competitive Landscape: Competitors: Name: Clutch-listed software development and chatbot providers. Competitors: Evidence: Public profile on Clutch categorizes Softlabs Group among software development and conversational AI providers.. Competitors: Relationship: alternative. Positioning: Softlabs Group positions itself as an India-based outsourcing software development company with AI, custom software, and product development capabilities.. Market Signals: Website emphasizes AI, prototype development, and software outsourcing.. Market Signals: Career page shows demand for full-stack, mobile, Python, and AI talent.. Differentiators: AI-powered assistant/concierge offering.. Differentiators: Broad service menu spanning custom software, mobile apps, outsourcing, and hire-developer services.. Differentiators: Claims global client reach across multiple countries.. Recent News: Articles: Date: 2026-08-06. Articles: Title: Softlabs Group Team Visits UK Client FP McCann. Articles: Source: Softlabs Group. Articles: Summary: Company news page lists a UK client site visit with FP McCann.. Articles: Date: 2026-07-03. Articles: Title: Softlabs Group Showcases AI Solutions at GITEX AI Europe 2026. Articles: Source: Softlabs Group. Articles: Summary: Company news page lists participation at GITEX AI Europe 2026.. Articles: Date: 2026-07-03. Articles: Title: Softlabs Group Participates in CBS and DNS Technology Conference 2026. Articles: Source: Softlabs Group. Articles: Summary: Company news page lists conference participation in 2026.. Articles: Date: 2026-03-09. Articles: Title: Softlabs Group at the India-Finland Business Summit in Mumbai. Articles: Source: Softlabs Group. Articles: Summary: Company news page lists attendance at the India-Finland Business Summit.. Articles: Date: 2026-03-02. Articles: Title: Softlabs Group and Ainfinite AI at Captech 2026 Mumbai. Articles: Source: Softlabs Group. Articles: Summary: Company news page lists participation in Captech 2026 Mumbai... Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Software development. Categories: Services: custom/bespoke software development. Categories: Services: web/cloud application development. Categories: Services: mobile application

Geography

The public profile records headquarters as Office 6A, Trade World D Wing, Kamala City, Senapati Bapat Marg, Next to World One Towers, Lower Parel West, Mumbai, Maharashtra 400013 , 400013, Mumbai, Maharashtra. Countries listed in the structured record include -. Delivery Center Details: Centers: City: Mumbai. Centers: Model: Head Office. Centers: Country: India. Centers: City: Malvan. Centers: Model: Development Centre. Centers: Country: India. Centers: City: San Jose. Centers: Model: Office. Centers: Country: United States. Centers: City: Milpitas. Centers: Model: Office. Centers: Country: United States. Centers: City: Salisbury. Centers: Model: Office. Centers: Country: Australia. Centers: City: Ulaanbaatar. Centers: Model: Office. Centers: Country: Mongolia. Centers: City: Dubai. Centers: Model: Office. Centers: Country: United Arab Emirates. Centers: City: London. Centers: Model: Office. Centers: Country: United Kingdom. Centers: City: Upplands Väsby. Centers: Model: Office. Centers: Country: Sweden. Key Firmographics: Founded Year: 2003. Sectors Display: software development outsourcing. Sectors Display: digital engineering. Sectors Display: enterprise software. Sectors Display: AI. Headquarters Display: Mumbai, Maharashtra, India. Executive Summary: Summary: Softlabs Group is publicly positioned as an outsourcing software development firm with multi-location operations and active company news in 2026. Public sources support software and digital engineering positioning, but there is insufficient public evidence to verify BPO-specific scale, revenue, employee count, or formal directory-style operating metrics.. Financial Health: Risk Factors: No public audited financial statements or funding events were verified from the available sources.. Overall Health: unknown. Hiring & Workforce Signals: Open Positions: Title: .NET Developer (AI-Assisted / Vibe Coding). Open Positions: Seniority: Mid-level. Open Positions: Department: Engineering. Open Positions: Title: AI Engineer. Open Positions: Seniority: Intern/Trainee. Open Positions: Department: Engineering. Open Positions: Title: MVC .Net Developer. Open Positions: Seniority: Mid-level. Open Positions: Department: Engineering. Open Positions: Title: Experienced React JS Developer. Open Positions: Seniority: Mid-level. Open Positions: Department: Engineering. Open Positions: Title: Project Lead / Technical Manager

Methodology

Softlabs Group's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 90 distinct source URLs and retained 91 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

  • Insufficient public evidence for service taxonomy coverage.
  • Insufficient public evidence for industry taxonomy coverage.

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Contact

Website: https://www.softlabsgroup.com

Email: business@softlabsgroup.com

Phone: 09167172259

LinkedIn: http://www.linkedin.com/company/softlabs-group

Frequently Asked Questions

Where is Softlabs Group located?

Softlabs Group is headquartered in Office 6A, Trade World D Wing, Kamala City, Senapati Bapat Marg, Next to World One Towers, Lower Parel West, Mumbai, Maharashtra 400013 , 400013, Mumbai, Maharashtra.

How many employees does Softlabs Group have?

Softlabs Group has approximately 100-249 employees.

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