Solid Web Service scorecard

Company Overview

Solid Web Service is a BPO company, founded in 2013, with approximately 2-10 employees. They specialize in Customer Support, Back Office.

Executive summary

Brand Profile: Voice: creative. Voice: consultative. Voice: marketing-oriented. Imagery Style: minimal_public_visual_signal_available. Client Value Proposition: Summary: The public value proposition centers on helping businesses build and maintain an effective online presence through strategy, design, content, and digital marketing support.[2][4]. Value Points: Title: End-to-end digital presence support. Value Points: Description: Website strategy, design, development, content, and marketing are presented as a combined offering.[2][4]. Value Points: Title: Business-focused website work. Value Points: Description: The company emphasizes building websites that work for the client’s business objectives.[8]. Value Points: Title: Regional service availability. Value Points: Description: Public site language indicates service to businesses in the greater New Orleans and Northshore areas, with broader national reach mentioned on the homepage.[4][7]. Company Overview: Highlights: Founded in 2012 per its Outsource Accelerator profile.[1]. Highlights: Headquartered in Abita Springs, Louisiana, with a publicly listed address at 71540 Saint Charles St.[1][3]. Highlights: Public web presence emphasizes strategy, design and development, content creation, and digital marketing.[2][4]. Description: Solid Web Service is described publicly as a website design, development, content, and digital marketing provider based in Abita Springs, Louisiana, with Outsource Accelerator also characterizing it as a contact center solutions and BPO services provider.[1][2][3][4]. Competitive Differentiators: Differentiators: Title: Integrated web and marketing offering. Differentiators: Description: Public materials combine website design/development with content creation and digital marketing in one provider profile.[2][4]. Differentiators: Title: Local-regional service focus. Differentiators: Description: The company states it serves the greater New Orleans area, the Northshore, and clients across the country.[4][7]. Differentiators: Title: Small-business orientation. Differentiators: Description: LinkedIn describes services for small and medium-sized businesses in the greater New

Strengths

• Brand Profile: Voice: creative. Voice: consultative. Voice: marketing-oriented. Imagery Style: minimal_public_visual_signal_available. (public_web; observed 2026-08-26)
• Client Value Proposition: Summary: The public value proposition centers on helping businesses build and maintain an effective online presence through strategy, design, content, and digital marketing support.[2][4]. Value Points: Title: End-to-end digital presence support. Value Points: Description: Website strategy, design, development, content, and marketing are presented as a combined offering.[2][4]. Value Points: Title: Business-focused website work. Value Points: Description: The company emphasizes building websites that work for the client’s business objectives.[8]. Value Points: Title: Regional service availability. Value. (public_web; observed 2026-08-26)
• Company Overview: Highlights: Founded in 2012 per its Outsource Accelerator profile.[1]. Highlights: Headquartered in Abita Springs, Louisiana, with a publicly listed address at 71540 Saint Charles St.[1][3]. Highlights: Public web presence emphasizes strategy, design and development, content creation, and digital marketing.[2][4]. Description: Solid Web Service is described publicly as a website design, development, content, and digital marketing provider based in Abita Springs, Louisiana, with Outsource Accelerator also characterizing it as a contact center solutions and BPO services. (public_web; observed 2026-08-26)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-26)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-26)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-26)

Firmographics

GB100 score

Overall score: 46

• egs: 41.5
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 34.8
• digital_readiness: 54

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Solid Web Service's structured service taxonomy includes Customer Support, Back Office. Competitive Landscape: Competitors: Name: General web design agencies. Competitors: Evidence: The public site emphasizes website design, content creation, social media management, and online marketing.. Competitors: Relationship: adjacent. Competitors: Name: Digital marketing consultancies. Competitors: Evidence: Services described include strategy and consulting, content creation, and digital marketing.. Competitors: Relationship: adjacent. Competitors: Name: Broader BPO providers. Competitors: Evidence: The directory listing frames the firm as a BPO/contact center provider, but the public website mainly shows web and marketing services.. Competitors: Relationship: alternative. Positioning: A small web design and digital marketing provider rather than a broad offshore BPO operator.. Market Signals: Directory profile and company website present a mismatch between BPO labeling and visible service offerings.. Market Signals: Publicly visible offering mix is narrower than typical full-service BPO providers.. Differentiators: Public positioning centers on web-building and online marketing services.. Differentiators: Claims service since 2012.. Differentiators: Targets businesses in the greater New Orleans area, the Northshore, and. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Strategy and consulting. Categories: Services: Business strategy around competitive advantage. Categories: Services: Website strategy consulting. Categories: Name: Design and development. Categories: Services: Website design. Categories: Services: Website development. Categories: Services: Custom website design. Categories: Name: Content creation. Categories: Services: Blog content. Categories: Services: Email marketing content. Categories: Services: Images. Categories: Services: Videos. Categories: Services: Copywriting. Categories: Services: Blogging. Categories: Name: Digital marketing. Categories: Services: Social media management. Categories: Services: Online marketing campaigns. Categories: Services: Internet marketing. Categories: Services: SEO-related online marketing. Executive Summary: Summary: Solid Web Service appears to be a small Louisiana-based digital services firm focused on website work and online marketing, while also being listed in a BPO directory under contact

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Abita Springs. Centers: Country: United States. Key Firmographics: Founded Year: 2012. Sectors Display: Digital marketing. Sectors Display: Web design. Sectors Display: Web development. Sectors Display: Content creation. Headquarters Display: Abita Springs, Louisiana, United States. Financial Health: Overall Health: unknown. Pricing & Engagement: Models: Name: Hourly pricing. Models: Best For: General web and digital marketing engagements where hourly billing is acceptable. Models: Description: An external directory lists an estimated rate range of $70-$150 per hour.. Summary: Publicly verifiable pricing or contract structure was not disclosed on the sources reviewed, aside from an external directory indicating a market-average hourly range.[6]. Reputation & Reviews: Summary: A public review platform snapshot shows a small number of reviews with a 5.0 rating, but broader review depth is not publicly established from the sources reviewed.[10]. Credentials: Detail: 2 reviews shown in the public listing snapshot.. Credentials: Rating: 5.0. Credentials: Platform: Yelp. Tech Stack & Tools: Tools: Category: Other. Tools: Confidence: inferred. Tools: Product Name: WordPress. Monthly Search Volume: 3379. Domain Authority: 48.

Methodology

Solid Web Service's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 11 distinct source URLs and retained 16 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for industry taxonomy coverage.

Services

• Customer Support
• Back Office

Contact

Website: https://solidwebservice.com/

Email: holla@solidwebservice.com

Phone: 985.875.9820

LinkedIn: https://www.linkedin.com/company/solid-web-service/

Frequently Asked Questions

Comparable BPO providers

• 1 Call Direct
• 100 Ninjas
• 123employee
• 13primes