Tas United LLC scorecard

Company Overview

Tas United LLC is a BPO company, founded in 1932, with approximately 50-99 employees. They specialize in Sales & Marketing, Customer Support. They serve the E-commerce & Retail industries.

The organization runs by the mindset that a missed call operates as missed customer. They aim to help businesses avoid this. The businesses they work with range from small to national companies, showing experience and expertise. The firm’s experience in the industry has enabled TAS United to expand its operations to several locations to provide its solutions to all United States. The organization’s current organization size is 51-200 employees. The organization aims at converting leads to clients. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Brand Profile: Voice: professional. Voice: service-oriented. Voice: security-focused. Voice: healthcare-oriented. Imagery Style: Healthcare and business service positioning with emphasis on secure, live answering support.. Client Value Proposition: Summary: TAS United positions itself as a secure, always-available answering and call center partner that helps clients avoid missed calls, support patients and customers, and extend front-office coverage.. Value Points: Title: Reduce missed calls. Value Points: Description: The company says its live agents help ensure important calls are answered when clients are unavailable.. Value Points: Title: Improve customer or patient satisfaction. Value Points: Description: The website frames its service as a way to keep customers connected and streamline communication.. Value Points: Title: Extend coverage without in-house staffing. Value Points: Description: Its 24/7/365 answering service is positioned for businesses that need after-hours, weekend, and holiday coverage.. Value Points: Title: Support workflow efficiency. Value Points: Description: Public claims include message handling, routing, scheduling, and tier-one help desk support.. Company Overview: Tagline: Medical Call Answering & Medical Call Center. Highlights: For over 40 years, TAS United has provided secure telephone answering services for healthcare clients.. Highlights: The company states it is HITRUST-certified and offers 24/7/365 coverage.. Highlights: Public materials describe bilingual agents and custom technology-supported call processing.. Highlights: Public profiles indicate presence in Texas and Puerto Rico.. Description: TAS United LLC is a US-based call center and answering service provider focused on live and automated call processing, with a strong emphasis on healthcare and bilingual support.. Competitive Differentiators: Differentiators: Title: HITRUST certification claim. Differentiators: Description: The company states it is HITRUST-certified and says it will be

Strengths

• Brand Profile: Voice: professional. Voice: service-oriented. Voice: security-focused. Voice: healthcare-oriented. Imagery Style: Healthcare and business service positioning with emphasis on secure, live answering support.. (public_web; observed 2026-08-26)
• Client Portfolio: Industry Concentration: Healthcare/medical practices and hospitals. Industry Concentration: HVAC. Industry Concentration: Construction and general contracting. Industry Concentration: Energy and natural resources. Industry Concentration: Legal. Industry Concentration: Real estate. Industry Concentration: Government and municipalities. Industry Concentration: Hospitality. Industry Concentration: E-commerce and online ordering. (public_web; observed 2026-08-26)
• Client Value Proposition: Summary: TAS United positions itself as a secure, always-available answering and call center partner that helps clients avoid missed calls, support patients and customers, and extend front-office coverage.. Value Points: Title: Reduce missed calls. Value Points: Description: The company says its live agents help ensure important calls are answered when clients are unavailable.. Value Points: Title: Improve customer or patient satisfaction. Value Points: Description: The website frames its service as a way to keep customers. (public_web; observed 2026-08-25)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-26)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-17)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-26)

Firmographics

GB100 score

Overall score: 48

• egs: 47.4
• growth: 56.5
• reputation: 48.5
• ai_readiness: 50
• market_footprint: 31.5
• digital_readiness: 56.2

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Tas United LLC's structured service taxonomy includes Sales & Marketing, Customer Support. Client Portfolio: Industry Concentration: Healthcare/medical practices and hospitals. Industry Concentration: HVAC. Industry Concentration: Construction and general contracting. Industry Concentration: Energy and natural resources. Industry Concentration: Legal. Industry Concentration: Real estate. Industry Concentration: Government and municipalities. Industry Concentration: Hospitality. Industry Concentration: E-commerce and online ordering. Competitive Landscape: Competitors: Name: General BPO/call center providers. Competitors: Relationship: direct. Competitors: Name: Medical answering service providers. Competitors: Relationship: direct. Competitors: Name: After-hours dispatch and overflow call handling providers. Competitors: Relationship: adjacent. Positioning: A US-based, bilingual, secure live-answering and medical call center provider focused on 24/7/365 support.. Market Signals: Targets healthcare prominently while also listing multiple verticals.. Market Signals: Offers time-based billing and add-on services such as call patching and reporting.. Differentiators: HITRUST-certified positioning for healthcare call handling.. Differentiators: Bilingual agents.. Differentiators: 24/7/365 live answering.. Differentiators: Custom technology platform.. Financial Health: Risk Factors: Public financial statements not located.. Risk Factors: Pricing indicates time-based billing and add-on services, but no audited financials or funding events were publicly verified.. Overall Health: unknown. Key Firmographics: Revenue Display: $18.1 million (ZoomInfo listing). Sectors Display: Healthcare. Sectors Display: Medical answering services. Sectors Display: Call center services. Sectors Display: Telecommunications. Headquarters Display: Texas, United States; public listings also show Lubbock, TX and San Antonio, TX, with an additional Puerto Rico location. Employee Count Display: 86 employees (ZoomInfo listing). Ownership Type Display: Publicly described as a woman-owned telecommunication company on a LinkedIn profile; also described as a Texas-based LLC. Pricing & Engagement: Models: Name: Managed answering service engagement. Models: Best For: Businesses needing ongoing call coverage and message handling. Models: Description: Recurring service arrangement for live or automated call processing and related support.. Models: Name: Industry-specific support package. Models: Best For: Clients needing

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Lubbock. Centers: Country: United States. Centers: City: San Antonio. Centers: Country: United States. Centers: City: Guaynabo. Centers: Country: Puerto Rico. Services & Offerings: Categories: Name: Call Answering and Contact Handling. Categories: Services: Live answering services. Categories: Services: Automated answering services. Categories: Services: Call processing solutions. Categories: Services: Message delivery. Categories: Services: Call forwarding and routing. Categories: Name: Healthcare Support. Categories: Services: Healthcare triage. Categories: Services: Medical answering services. Categories: Services: Hospital and medical practice call support. Categories: Name: Administrative and Front-Office Support. Categories: Services: Virtual receptionists. Categories: Services: Appointment scheduling. Categories: Services: Order entry. Categories: Services: Help desk support. Categories: Name: Industry-Specific Support. Categories: Services: Emergency dispatch coordination for HVAC and similar service businesses. Categories: Services: Overflow call handling. Categories: Services: After-hours support. Categories: Services: Customer intake and message prioritization. Executive Summary: Summary: TAS United LLC appears to be a specialized BPO/telecommunications provider delivering answering service, call center, and related communication support, with the clearest public emphasis on healthcare, 24/7 coverage, bilingual agents, and secure call handling.. Tech Stack & Tools: Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Custom technology platform. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Web-based client portal. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: MiSecure Messaging App. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: OnCall scheduling. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Email message delivery. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Unlimited 2-way text messaging. Proprietary Tech: Custom technology platform. Proprietary Tech: Client Web Portal. Proprietary Tech:

Methodology

Tas United LLC's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 21 distinct source URLs and retained 25 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Sales & Marketing
• Customer Support

Industries Served

• E-commerce & Retail

Contact

Website: https://www.tasunited.com

Email: info@TASUnited.com

Phone: (210) 258-5700

LinkedIn: https://www.linkedin.com/company/tasunited/

Frequently Asked Questions

Comparable BPO providers

• 1 Call Direct
• 100 Ninjas
• 123employee
• 13primes