Teamsos scorecard

Company Overview

Teamsos is a BPO company, founded in 1992, with approximately 100-249 employees. They specialize in Customer Support, Back Office. They serve the E-commerce & Retail industries.

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Executive summary

Brand Profile: Voice: professional. Voice: technology-focused. Voice: solution-oriented. Imagery Style: Corporate technology services presentation; no public brand kit or style guide was verified.. Client Value Proposition: Summary: TEAM SOS positions itself as a provider that can consolidate business communications, cloud, infrastructure, and support services under one vendor, with an emphasis on scalable solutions and operational continuity.. Value Points: Title: One-vendor capability. Value Points: Description: Public descriptions combine VoIP, cloud, contact center, security, and infrastructure offerings under one company.. Value Points: Title: Scalable cloud economics. Value Points: Description: The SMARTINNCloud page describes enterprise-level cloud services for small to medium businesses at a fixed, scalable monthly cost.. Value Points: Title: Support and continuity. Value Points: Description: Public materials reference 24/7 help desk operations and disaster recovery capabilities.. Company Overview: Highlights: Publicly listed at 3877 Shawn Way, Loomis, California 95650.. Highlights: Website and profiles describe cloud, VoIP, contact center, managed services, and cybersecurity capabilities.. Highlights: Employee and revenue figures are publicly inconsistent across sources, so only broad ranges are used where shown by third parties.. Description: TEAM SOS appears to be a private California-based technology services company whose public website and third-party profiles emphasize IT services, cybersecurity, cloud, VoIP, contact center, and network infrastructure offerings.. Competitive Differentiators: Differentiators: Title: Broad technology stack. Differentiators: Description: Public materials present TEAM SOS as a single provider spanning voice, cloud, cybersecurity, contact center, and infrastructure services.. Differentiators: Title: Long operating history. Differentiators: Description: The company site states it has operated for 31 years, suggesting a long-established presence in the market.. Differentiators: Title: Regional footprint with on-site infrastructure

Strengths

• Brand Profile: Voice: professional. Voice: technology-focused. Voice: solution-oriented. Imagery Style: Corporate technology services presentation; no public brand kit or style guide was verified.. (public_web; observed 2026-08-10)
• Client Portfolio: Industry Concentration: Western United States customer base. (public_web; observed 2026-08-26)
• Client Value Proposition: Summary: TEAM SOS positions itself as a provider that can consolidate business communications, cloud, infrastructure, and support services under one vendor, with an emphasis on scalable solutions and operational continuity.. Value Points: Title: One-vendor capability. Value Points: Description: Public descriptions combine VoIP, cloud, contact center, security, and infrastructure offerings under one company.. Value Points: Title: Scalable cloud economics. Value Points: Description: The SMARTINNCloud page describes enterprise-level cloud services for small to medium businesses at a. (public_web; observed 2026-08-24)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-10)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-07-02)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-26)

Firmographics

GB100 score

Overall score: 45

• egs: 44
• growth: 48.4
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 32.5
• digital_readiness: 46.4

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Teamsos's structured service taxonomy includes Customer Support, Back Office. Client Portfolio: Industry Concentration: Western United States customer base. Competitive Landscape: Competitors: Name: NMS Communications. Competitors: Evidence: Listed as a top competitor in a third-party company profile.. Competitors: Relationship: direct. Competitors: Name: ECRM. Competitors: Evidence: Listed as a top competitor in a third-party company profile.. Competitors: Relationship: direct. Competitors: Name: Contata Solutions. Competitors: Evidence: Listed as a top competitor in a third-party company profile.. Competitors: Relationship: direct. Competitors: Name: Viva Communication. Competitors: Evidence: Listed as a top competitor in a third-party company profile.. Competitors: Relationship: direct. Positioning: A U.S.-based IT services and telecommunications BPO-style provider focused on cloud, VoIP, cybersecurity, infrastructure, and omnichannel contact center solutions.. Market Signals: Serves clients across the nation and reports a western U.S. concentration.. Market Signals: Public materials emphasize telecom, IT infrastructure, cyber security, and cloud services rather than a pure-play BPO model.. Differentiators: Custom wireless and VoIP solutions. Differentiators: Cloud, hybrid-cloud, or on-premise network infrastructure. Differentiators: Omnichannel contact center and enterprise IT support. Key Firmographics: Revenue Display: Third-party directories show approximately $15.1M to $16M annual revenue. Sectors Display: IT services. Sectors Display: Cybersecurity. Sectors Display: Cloud services. Sectors Display: Telecommunications. Sectors Display: Contact center / BPO. Headquarters Display: 3877 Shawn Way, Loomis, California 95650, United States. Employee Count Display: Over 50 FTE on company site; third-party directories also show 51-200 employees. Ownership Type Display: Private. Pricing & Engagement: Models: Name: Fixed monthly cloud service. Models: Best For: Small to medium businesses seeking predictable cloud spend. Models: Description: SMARTINNCloud is described as an enterprise-level cloud service available at a fixed, scalable monthly cost.. Models: Name: Custom solution engagement. Models: Best For: Organizations with specific telecom, cloud, infrastructure, or support requirements. Models: Description: Company materials emphasize

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Loomis. Centers: Model: HQ/primary office. Centers: Country: United States. Centers: City: Las Vegas. Centers: Model: location listed on LinkedIn. Centers: Country: United States. Services & Offerings: Categories: Name: Unified communications and voice. Categories: Services: Voice over IP (VoIP). Categories: Services: Unified communications. Categories: Services: Small business phone systems. Categories: Services: Enterprise voice solutions. Categories: Name: Contact center and customer communications. Categories: Services: Multimedia contact center. Categories: Services: Omnichannel call center solutions. Categories: Services: Multimedia routing. Categories: Name: Network and infrastructure. Categories: Services: Network infrastructure. Categories: Services: Data center solutions. Categories: Services: WiFi. Categories: Services: Storage area networks (SANs). Categories: Services: Virtualization. Categories: Name: Cloud and managed services. Categories: Services: Cloud solutions. Categories: Services: Hosted solutions. Categories: Services: Managed services. Categories: Services: Disaster recovery. Categories: Services: Cloud and hosted telecom solutions. Categories: Name: Cybersecurity and support. Categories: Services: Cybersecurity. Categories: Services: Secure network architecture. Categories: Services: 24/7 help desk operations. Categories: Services: Zero Trust-aligned support. Executive Summary: Summary: TEAM SOS is a privately held technology services provider headquartered in Loomis, California, with public-facing materials focused on IT services, cybersecurity, cloud and hosted solutions, VoIP, and omnichannel/contact center capabilities.. Financial Health: Risk Factors: No audited financial statements or public funding events were verified.. Risk Factors: Third-party directories provide estimated revenue figures, but these were not independently verifiable from primary public sources.. Overall Health: unknown. Hiring & Workforce Signals: Workforce Signals: Notes: Company page states TEAMSOS consists of over 50 FTE; no public open roles were verified from the available sources.. Workforce Signals: Employees Claimed: 50. Leadership &

Methodology

Teamsos's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 14 distinct source URLs and retained 20 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Customer Support
• Back Office

Industries Served

• E-commerce & Retail

Contact

Website: https://www.team-sos.com

Email: etips@team-sos.com

Phone: 888-336-7671

LinkedIn: https://www.linkedin.com/company/sos-special-order-systems-/

Frequently Asked Questions

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