Tele Business Usa scorecard

Company Overview

Tele Business Usa is a BPO company, founded in 1980, with approximately 50-99 employees. They specialize in Sales & Marketing, Outbound Sales, Customer Support, Back Office.

One of America’s leading providers of B2B telecommunications services, Tele Business USA is a stable BPO choice for market research, lead generation, appointment setting, customer service, and more. With the constant change in the business world, it’s important to have a BPO firm with a long track record of success.

Executive summary

Brand Profile: Voice: professional. Voice: B2B. Voice: results-oriented. Client Value Proposition: Summary: Tele Business USA’s public value proposition is centered on improving sales pipeline generation and customer communications through experienced B2B calling programs.. Value Points: Title: Pipeline support. Value Points: Description: The company says it works with clients to define calling programs that increase sales and help retain customers.. Value Points: Title: Experienced communicators. Value Points: Description: Public company messaging emphasizes professional communicators and proven processes.. Value Points: Title: Flexible program mix. Value Points: Description: Services span lead generation, appointment setting, direct sales, account management, market research, and inbound customer service.. Company Overview: Tagline: The nation’s leading provider of business-to-business tele-services.. Highlights: More than 40 years of experience in B2B calling and teleservices.. Highlights: Positioned as a hands-on, proactive teleservices agency.. Highlights: Headquartered in Northbrook, Illinois.. Highlights: Public directory listings and company materials consistently describe a focus on B2B telemarketing and tele-services.. Description: Tele Business USA is a U.S.-based BPO/tele-services provider focused on business-to-business communications, including lead generation, appointment setting, direct sales, market research, account management, and inbound customer service.. Competitive Differentiators: Differentiators: Title: Long operating history. Differentiators: Description: Public company materials state more than 40 years of B2B calling experience.. Differentiators: Title: Hands-on client approach. Differentiators: Description: The company describes itself as a proactive teleservices agency that takes a hands-on approach to each client.. Differentiators: Title: Broad B2B calling coverage. Differentiators: Description: Public materials emphasize a mix of lead generation, sales support, research, and customer service rather than a single-function specialty.. Differentiators: Title: U.S.-based Midwest headquarters. Differentiators: Description: Directory

Strengths

• Brand Profile: Voice: professional. Voice: B2B. Voice: results-oriented. (public_web; observed 2026-08-06)
• Client Value Proposition: Summary: Tele Business USA’s public value proposition is centered on improving sales pipeline generation and customer communications through experienced B2B calling programs.. Value Points: Title: Pipeline support. Value Points: Description: The company says it works with clients to define calling programs that increase sales and help retain customers.. Value Points: Title: Experienced communicators. Value Points: Description: Public company messaging emphasizes professional communicators and proven processes.. Value Points: Title: Flexible program mix. Value Points: Description: Services. (public_web; observed 2026-06-03)
• Company Overview: Tagline: The nation’s leading provider of business-to-business tele-services.. Highlights: More than 40 years of experience in B2B calling and teleservices.. Highlights: Positioned as a hands-on, proactive teleservices agency.. Highlights: Headquartered in Northbrook, Illinois.. Highlights: Public directory listings and company materials consistently describe a focus on B2B telemarketing and tele-services.. Description: Tele Business USA is a U.S.-based BPO/tele-services provider focused on business-to-business communications, including lead generation, appointment setting, direct sales, market research, account management, and inbound. (public_web; observed 2026-08-06)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-06)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2025-10-22)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-06-03)

Firmographics

GB100 score

Overall score: 47

• egs: 49
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 32.2
• digital_readiness: 54

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Tele Business Usa's structured service taxonomy includes Sales & Marketing, Outbound Sales, Customer Support, Back Office. Competitive Landscape: Competitors: Name: Direct B2B telemarketing agencies. Competitors: Evidence: Public descriptions position Tele Business USA as a B2B telemarketing and teleservices provider.. Competitors: Relationship: direct. Competitors: Name: Lead generation agencies. Competitors: Evidence: Services and industry pages emphasize lead generation and appointment setting.. Competitors: Relationship: adjacent. Competitors: Name: Customer service outsourcing firms. Competitors: Evidence: Inbound customer service is listed among core services.. Competitors: Relationship: alternative. Positioning: B2B telemarketing and teleservices provider focused on lead generation, appointment setting, direct sales, market research, account management, and inbound customer service.. Market Signals: Directory listing frames the firm as a stable BPO choice. Market Signals: Public web presence emphasizes long operating history. Market Signals: Industry coverage includes medical, financial services, scientific, SMB, education, and publishing. Differentiators: More than 40 years of B2B calling experience. Differentiators: Focus on hands-on client approach. Differentiators: U.S.-based Northbrook, Illinois headquarters. Key Firmographics: Sectors Display: Business-to-business tele-services. Sectors Display: Telemarketing. Sectors Display: Lead generation. Sectors Display: Customer service. Headquarters Display: Northbrook, Illinois, United States. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Lead generation. Categories: Services: B2B lead generation. Categories: Services: Outsourced lead generation. Categories: Services: Lead nurturing. Categories: Name: Sales support. Categories: Services: Appointment setting. Categories: Services: Direct sales. Categories: Services: Territory management. Categories: Name: Account services. Categories: Services: Account management. Categories: Name: Customer care. Categories: Services: Inbound customer service. Categories: Name: Research. Categories: Services: Market research. Categories: Name: Tele-services programs. Categories: Services: Calling program design. Categories: Services: Telemarketing support. Executive Summary: Summary: Tele Business USA is a long-established BPO provider specializing in outbound and inbound teleservices for B2B clients, with public-facing messaging centered on lead generation, appointment setting, sales support, market

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Northbrook. Centers: Country: United States. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Bio: Public LinkedIn information identifies Jeff Levine as President at Tele Business USA and owner of the company.. Executives: Name: Jeff Levine. Executives: Title: President. Reputation & Reviews: Summary: Public review and directory data are limited and do not provide a consistent, current rating from a primary review platform in the available sources.. Credentials: Detail: Profile exists, but the accessible public snippet does not provide a rating or verified review count.. Credentials: Platform: Clutch. Credentials: Detail: Review listing exists, but the available public snippet does not provide an aggregate rating in the gathered source.. Credentials: Platform: Indeed.

Methodology

Tele Business Usa's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 12 distinct source URLs and retained 13 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for industry taxonomy coverage.

Services

• Sales & Marketing
• Outbound Sales
• Customer Support
• Back Office

Contact

Website: https://www.tbiz.com

Email: rlevy@tbiz.com

Phone: 877-315-TELE (8353)

LinkedIn: http://www.linkedin.com/company/tele-business-usa

Frequently Asked Questions

Comparable BPO providers

• 1 Call Direct
• 100 Ninjas
• 123employee
• 13primes