Teleiman scorecard

Company Overview

Teleiman is a BPO company headquartered in 1485 W Pine Ridge Blvd, 34465, Beverly Hills, Florida, founded in 2012, with approximately 250-499 employees. They specialize in Sales & Marketing, Human Resources, Finance & Accounting, Technical Support, Accounts Receivable, Email Support, Customer Support, Recruitment.

In the past four years, Teleiman has strategically utilized its expertise to become one of the top-performing companies in the industry. Teleiman prioritizes ethics, compliance, and integrity in their telephone handling service, aiming to be clients’ primary point of contact by providing professional and efficient communication to enhance their reputation.

Executive summary

Brand Profile: Voice: entrepreneurial. Voice: innovative. Voice: results-oriented. Voice: customer-service focused. Client Value Proposition: Summary: Teleiman’s public value proposition is that it helps clients improve customer engagement and telemarketing returns while reducing internal operating burden through outsourced voice, non-voice, and support services.. Value Points: Title: Focus on core business. Value Points: Description: Public profiles say the company takes over telemarketing and customer service functions so clients can focus on core activities.. Value Points: Title: Customer engagement coverage. Value Points: Description: The offering spans inbound, outbound, chat, email, and related support work.. Value Points: Title: Operational efficiency. Value Points: Description: Public materials claim support for process streamlining, quality control, and reduced expenditures.. Value Points: Title: Industry versatility. Value Points: Description: Third-party sources reference service to multiple sectors including financial services, healthcare, communications, transportation, education, government, utilities, e-commerce, and travel.. Company Overview: Tagline: Rapid, Intelligent Customer Engagement. Highlights: Official site describes telemarketing and customer services with voice and non-voice offerings.. Highlights: Positioned as a call center/BPO provider with consulting, training, and process support.. Highlights: Public profiles reference onshore, nearshore, at-home, and offshore delivery options.. Description: Teleiman LLC presents itself as a contact center and BPO provider focused on telemarketing, customer service, and related sales and support functions.. Competitive Differentiators: Differentiators: Title: ROI-oriented positioning. Differentiators: Description: Public messaging emphasizes maximizing telemarketing ROI through strategic leadership, quality control, technology, and staff.. Differentiators: Title: Broad delivery model. Differentiators: Description: Third-party profiles describe onshore, nearshore, at-home, and offshore delivery platforms.. Differentiators: Title: Training and process support. Differentiators: Description: Public materials highlight on-site training and train-the-trainer licensing

Strengths

• Brand Profile: Voice: entrepreneurial. Voice: innovative. Voice: results-oriented. Voice: customer-service focused. (public_web; observed 2026-08-20)
• Client Value Proposition: Summary: Teleiman’s public value proposition is that it helps clients improve customer engagement and telemarketing returns while reducing internal operating burden through outsourced voice, non-voice, and support services.. Value Points: Title: Focus on core business. Value Points: Description: Public profiles say the company takes over telemarketing and customer service functions so clients can focus on core activities.. Value Points: Title: Customer engagement coverage. Value Points: Description: The offering spans inbound, outbound, chat, email, and related. (public_web; observed 2026-08-09)
• Company Overview: Tagline: Rapid, Intelligent Customer Engagement. Highlights: Official site describes telemarketing and customer services with voice and non-voice offerings.. Highlights: Positioned as a call center/BPO provider with consulting, training, and process support.. Highlights: Public profiles reference onshore, nearshore, at-home, and offshore delivery options.. Description: Teleiman LLC presents itself as a contact center and BPO provider focused on telemarketing, customer service, and related sales and support functions.. (public_web; observed 2026-01-18)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-20)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2025-11-03)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-01-22)

Firmographics

GB100 score

Overall score: 46

• egs: 41.9
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 36.5
• digital_readiness: 54

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Teleiman's structured service taxonomy includes Sales & Marketing, Human Resources, Finance & Accounting, Technical Support, Accounts Receivable, Email Support, Customer Support, Recruitment. Competitive Landscape: Competitors: Name: Other outsourced call center/BPO providers. Competitors: Evidence: Teleiman is described as a call center and BPO provider offering inbound, outbound, customer support, and help desk services.. Competitors: Relationship: direct. Competitors: Name: Telemarketing and customer service outsourcing firms. Competitors: Evidence: Public descriptions emphasize telemarketing ROI, lead generation, appointment setting, and customer service.. Competitors: Relationship: direct. Positioning: A telemarketing and customer-service BPO/provider offering voice and non-voice solutions, with onshore, nearshore, at-home, and offshore delivery options.. Market Signals: Private company operating in sales, marketing, and customer engagement outsourcing. Market Signals: Public materials emphasize process control, quality, and technology. Differentiators: Telemarketing-focused value proposition. Differentiators: Voice and non-voice service mix. Differentiators: Delivery platform flexibility across onshore, nearshore, at-home, and offshore models. Key Firmographics: Founded Year: 2012. Revenue Display: $50 mil.. Sectors Display: Financial services. Sectors Display: Healthcare. Sectors Display: Communications. Sectors Display: Transportation. Sectors Display: Education. Sectors Display: Government. Sectors Display: Utilities. Sectors Display: E-commerce. Sectors Display: Travel. Headquarters Display: Crystal River, Florida, United States; also publicly surfaced as Beverly Hills, Florida and Manila, Philippines on third-party profiles. Employee Count Display: 501-1,000 employees. Ownership Type Display: Privately held. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Voice services. Categories: Services: Customer service. Categories: Services: Help desk support. Categories: Services: Web/IVR partials. Categories: Services: Telemarketing. Categories: Services: Product promotion. Categories: Services: Lead generation. Categories: Services: Appointment scheduling. Categories: Services: Surveys. Categories: Services: Cross-selling. Categories: Services: Upselling. Categories: Services: Lead qualification. Categories: Services: Data verification. Categories: Services: Retention programs. Categories: Services: Loyalty programs. Categories: Services: Accounts receivable management. Categories: Services: Collections. Categories: Name: Non-voice services. Categories: Services: Email support. Categories: Services: Email marketing. Categories: Services: Email

Geography

The public profile records headquarters as 1485 W Pine Ridge Blvd, 34465, Beverly Hills, Florida. Countries listed in the structured record include Philippines. Delivery Center Details: Centers: City: Crystal River. Centers: Country: United States. Centers: City: Lecanto. Centers: Country: United States. Centers: City: Manila. Centers: Country: Philippines. Leadership & Executives: Executives: Bio: Public profile identifies Robb Auber as CEO @ Teleiman, LLC and references more than 15 years of experience in structuring call centers, developing BPO models, streamlining processes, and implementing supporting technologies.. Executives: Name: Robb Auber. Executives: Title: CEO. Executives: Bio: Listed in third-party company profile sources as SVP of Operations.. Executives: Name: Via Nicolas. Executives: Title: Senior Vice President Operations. Executives: Bio: Listed in third-party company profile sources as Director of Quality and Training.. Executives: Name: Carol Eran. Executives: Title: Training and Quality Director. Executives: Bio: Listed in third-party company profile sources as Director of IT.. Executives: Name: Van Del Mundo. Executives: Title: Director of IT. Pricing & Engagement: Models: Name: Seat leasing / BPO delivery. Models: Best For: Not verifiable from public sources. Models: Description: A public LinkedIn profile for the company references BPO and seat leasing.. Models: Name: Onshore / nearshore / home-based / offshore delivery. Models: Best For: Not verifiable from public sources. Models: Description: Public company materials reference multiple delivery platforms that may affect pricing structure.. Models: Name: Consulting and training engagements. Models: Best For: Not verifiable from public sources. Models: Description: Public materials mention call-center consulting and train-the-trainer licensing.. Summary: Publicly available sources do not provide verifiable rate cards, contract minimums, or standard commercial terms. Third-party listings only indicate that delivery options may support varied pricing approaches.. Executive Summary: Summary: Teleiman is a privately held BPO/contact

Methodology

Teleiman's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 14 distinct source URLs and retained 24 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for industry taxonomy coverage.

Services

• Sales & Marketing
• Human Resources
• Finance & Accounting
• Technical Support
• Accounts Receivable
• Email Support
• Customer Support
• Recruitment

Contact

Website: https://www.teleiman.com

Email: info@teleiman.com

Phone: 3524364068

LinkedIn: https://www.linkedin.com/company/teleiman-llc/

Frequently Asked Questions

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