Telepro Group scorecard

Company Overview

Telepro Group is a BPO company, founded in 2003, with approximately 1-49 employees. They specialize in Back Office. They serve the E-commerce & Retail industries.

Whether you need assistance with catching up or need extra hands to manage your workload, the team at TelePro Group is capable and willing to help. TelePro Group has headquarters in the United States. This firm was founded in 2003 by Reid Johnson and now has a staff of nearly 50 core employees. This firm delivers qualified staff for temporary periods, medium to long projects, and full-time talent. This approach supports reliable delivery through structured processes and technical expertise.

Executive summary

Client Value Proposition: Summary: TelePro Group appears to position itself as a flexible provider for companies that need outbound sales support and inside-sales talent without building those capabilities entirely in-house.. Value Points: Title: Flexible service coverage. Value Points: Description: Public materials indicate the firm can address one need or several related needs at the same time through staffing, managed campaigns, and sourcing.. Value Points: Title: Cost-effective support model. Value Points: Description: Outsource Accelerator’s directory description states the firm offers flexible and cost-effective solutions.. Value Points: Title: Revenue and hiring support. Value Points: Description: The company is explicitly framed around helping clients with revenue growth and hiring challenges.. Company Overview: Highlights: Founded in 2003. Highlights: Headquartered in Chicago, Illinois, United States. Highlights: Focused on B2B sales development and hiring support. Highlights: Offers complementary staffing, managed outbound calling, and sourcing services. Description: TelePro Group is a BPO provider focused on revenue growth and hiring support, with services centered on B2B sales development, inside sales, and recruiting for sales roles.. Competitive Differentiators: Differentiators: Title: Three-service operating model. Differentiators: Description: Public profiles describe three complementary offerings: TelePro Temps, TelePro Managed, and TelePro Source, allowing the firm to support staffing, managed outbound work, and sourcing through one provider.. Differentiators: Title: Dual focus on revenue growth and hiring. Differentiators: Description: The company is positioned around two related client needs: growing sales revenue and supporting inside-sales hiring needs.. Differentiators: Title: B2B inside-sales specialization. Differentiators: Description: Public descriptions emphasize a narrow focus on inside sales, B2B outbound calling, and sales support rather than broad back-office outsourcing.. Competitive Landscape:

Strengths

• Client Value Proposition: Summary: TelePro Group appears to position itself as a flexible provider for companies that need outbound sales support and inside-sales talent without building those capabilities entirely in-house.. Value Points: Title: Flexible service coverage. Value Points: Description: Public materials indicate the firm can address one need or several related needs at the same time through staffing, managed campaigns, and sourcing.. Value Points: Title: Cost-effective support model. Value Points: Description: Outsource Accelerator’s directory description states the firm. (public_web; observed 2026-08-24)
• Company Overview: Highlights: Founded in 2003. Highlights: Headquartered in Chicago, Illinois, United States. Highlights: Focused on B2B sales development and hiring support. Highlights: Offers complementary staffing, managed outbound calling, and sourcing services. Description: TelePro Group is a BPO provider focused on revenue growth and hiring support, with services centered on B2B sales development, inside sales, and recruiting for sales roles.. (public_web; observed 2026-08-24)
• Competitive Differentiators: Differentiators: Title: Three-service operating model. Differentiators: Description: Public profiles describe three complementary offerings: TelePro Temps, TelePro Managed, and TelePro Source, allowing the firm to support staffing, managed outbound work, and sourcing through one provider.. Differentiators: Title: Dual focus on revenue growth and hiring. Differentiators: Description: The company is positioned around two related client needs: growing sales revenue and supporting inside-sales hiring needs.. Differentiators: Title: B2B inside-sales specialization. Differentiators: Description: Public descriptions emphasize a narrow focus. (public_web; observed 2024-07-17)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-24)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2024-07-17)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2025-10-24)

Firmographics

GB100 score

Overall score: 44

• egs: 41.2
• growth: 45
• reputation: 52.8
• ai_readiness: 50
• market_footprint: 30
• digital_readiness: 42.8

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Telepro Group's structured service taxonomy includes Back Office. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Inside sales and B2B sales development. Categories: Services: Outbound calling campaigns. Categories: Services: Lead qualification. Categories: Services: Lead nurturing. Categories: Services: Appointment setting. Categories: Services: New business development. Categories: Name: Staffing and recruiting. Categories: Services: Temporary staffing for inside sales. Categories: Services: Contract-to-hire placement. Categories: Services: Direct hire placement. Categories: Services: Recruiting for inside sales professionals. Categories: Name: Research and outreach support. Categories: Services: Market research. Categories: Services: Focus group recruitment. Categories: Services: Telephone interviewing. Categories: Services: Telephone surveys. Categories: Services: Database cleansing. Delivery Center Details: Centers: City: Chicago. Centers: Country: United States. Centers: City: Willowbrook. Centers: Country: United States. Financial Health: Overall Health: unknown. Key Firmographics: Founded Year: 2003. Revenue Display: less than $1M (USD). Sectors Display: BPO. Sectors Display: Telemarketing. Sectors Display: Lead generation. Sectors Display: Staffing and recruiting. Sectors Display: B2B sales development. Sectors Display: Market research. Headquarters Display: Chicago, Illinois, United States. Employee Count Display: 10-49 employees. Ownership Type Display: Privately held. Pricing & Engagement: Models: Name: Undisclosed / quote-based. Models: Best For: Buyers seeking custom scoping for outbound sales, staffing, or recruiting work. Models: Description: Public listings do not provide a rate card or standard package pricing.. Summary: Public pricing details are not disclosed in the sources reviewed. The available sources indicate pricing is quote-based or undisclosed.. Reputation & Reviews: Summary: Public review information is limited. Indeed shows a small number of reviews, but no reliable aggregate rating was verifiable from the provided source snippet.. Credentials: Detail: Review count is visible in the listing snippet, but a verified aggregate rating was not available from the source snippet.. Credentials: Platform: Indeed.

Geography

Countries listed in the structured record include -. Executive Summary: Summary: TelePro Group is a Chicago-based BPO and staffing-adjacent provider serving B2B sales, marketing, and hiring needs through inside-sales outsourcing, managed outbound campaigns, and recruiting for direct-hire or temp-to-hire placements..

Methodology

Telepro Group's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 10 distinct source URLs and retained 12 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Back Office

Industries Served

• E-commerce & Retail

Contact

Website: https://www.outsourceaccelerator.com/company/telepro-group/

Email: info@teleprogroup.com

Phone: 773-463-3300

LinkedIn: http://www.linkedin.com/company/telepro-temps-inc-

Frequently Asked Questions

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