Tria Hora scorecard

Company Overview

Tria Hora is a BPO company, founded in 2013, with approximately 1-49 employees.

Executive summary

Brand Profile: Voice: Catalan-language service-oriented messaging. Client Value Proposition: Summary: Tria Hora’s public value proposition is to help professionals and small businesses manage incoming calls and schedules so they can stay available to clients while reducing administrative burden.. Value Points: Title: Reduce administrative interruptions. Value Points: Description: Telephone handling can offload routine inbound call activity.. Value Points: Title: Improve appointment organization. Value Points: Description: Agenda management can help structure availability and scheduling.. Value Points: Title: Support client responsiveness. Value Points: Description: A personalized call center model is positioned to maintain professional availability.. Company Overview: Highlights: Provides call center and telephone management services.. Highlights: Emphasizes agenda coordination for professionals.. Highlights: Publicly lists a headquarters in Manlleu, Barcelona.. Description: Tria Hora appears to be a Catalonia, Spain-based company focused on telephone management, agenda scheduling, and personalized call center services for professionals and small businesses.. Competitive Differentiators: Differentiators: Title: Professional-office specialization. Differentiators: Description: Public materials position the company around services for professionals, freelancers, and small firms rather than broad generic outsourcing.. Differentiators: Title: Agenda-centric support model. Differentiators: Description: The company emphasizes calendar and appointment coordination alongside telephone management.. Differentiators: Title: Personalized call center positioning. Differentiators: Description: Public site language highlights a customized call center approach.. Recent News: Articles: Date: 2021-12-15. Articles: Title: Tria Hora listed in Outsource Accelerator company directory. Articles: Source: Outsource Accelerator. Articles: Summary: Public directory listing identifies Tria Hora as a BPO-related company profile.. Articles: Date: 2026-06-03. Articles: Title: Tria Hora included among top BPO companies in Spain. Articles: Source: Outsource Accelerator. Articles: Summary: The company appears in a Spain

Strengths

• Brand Profile: Voice: Catalan-language service-oriented messaging. (public_web; observed 2026-08-26)
• Client Value Proposition: Summary: Tria Hora’s public value proposition is to help professionals and small businesses manage incoming calls and schedules so they can stay available to clients while reducing administrative burden.. Value Points: Title: Reduce administrative interruptions. Value Points: Description: Telephone handling can offload routine inbound call activity.. Value Points: Title: Improve appointment organization. Value Points: Description: Agenda management can help structure availability and scheduling.. Value Points: Title: Support client responsiveness. Value Points: Description: A personalized call. (public_web; observed 2024-12-15)
• Company Overview: Highlights: Provides call center and telephone management services.. Highlights: Emphasizes agenda coordination for professionals.. Highlights: Publicly lists a headquarters in Manlleu, Barcelona.. Description: Tria Hora appears to be a Catalonia, Spain-based company focused on telephone management, agenda scheduling, and personalized call center services for professionals and small businesses.. (public_web; observed 2024-12-15)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2024-12-15)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-26)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-26)

Firmographics

GB100 score

Overall score: 45

• egs: 41.5
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 31.1
• digital_readiness: 52.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Key Firmographics: Sectors Display: Professional services support. Sectors Display: Call center services. Sectors Display: Telephone management. Sectors Display: Agenda/scheduling support. Headquarters Display: Manlleu, Barcelona, Catalonia, Spain. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Call center and telephone handling. Categories: Services: Personalized call center. Categories: Services: Call answering. Categories: Services: Telephone management. Categories: Name: Scheduling and agenda management. Categories: Services: Agenda organization. Categories: Services: Availability coordination. Categories: Services: Appointment handling. Categories: Name: Professional office support. Categories: Services: Support for freelancers. Categories: Services: Support for small business owners. Categories: Services: Support for liberal professionals. Categories: Services: Support for professional practices. Executive Summary: Summary: Tria Hora is publicly described as an innovative service provider that handles phone management and schedule organization for freelancers, small business owners, liberal professionals, and professional offices.. Competitive Landscape: Competitors: Name: Anion Healthcare. Competitors: Evidence: Listed as a similar company in a BPO directory page for Tria Hora.. Competitors: Relationship: adjacent. Competitors: Name: Tele Business. Competitors: Evidence: Listed as a similar company in a BPO directory page for Tria Hora.. Competitors: Relationship: adjacent. Competitors: Name: The Admin Partner. Competitors: Evidence: Listed as a similar company in a BPO directory page for Tria Hora.. Competitors: Relationship: adjacent. Competitors: Name: Grupo Noa. Competitors: Evidence: Listed as a similar company in a BPO directory page for Tria Hora.. Competitors: Relationship: adjacent. Competitors: Name: CMX Solution. Competitors: Evidence: Listed as a similar company in a BPO directory page for Tria Hora.. Competitors: Relationship: adjacent. Competitors: Name: MDC Associates. Competitors: Evidence: Listed as a similar company in a BPO directory page for Tria Hora.. Competitors: Relationship: adjacent. Competitors: Name: Outsource Work. Competitors: Evidence: Listed as a

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Manlleu. Centers: Country: Spain. Financial Health: Overall Health: unknown.

Methodology

Tria Hora's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 5 distinct source URLs and retained 12 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for service taxonomy coverage.
• Insufficient public evidence for industry taxonomy coverage.

Contact

Website: https://myportal.triahealth.com/

Email: -

Phone: -

Frequently Asked Questions

Comparable BPO providers

• 1 Call Direct
• 100 Ninjas
• 123employee
• 13primes