Trinity Bpo Inc scorecard

Company Overview

Trinity Bpo Inc is a BPO company, founded in 2006, with approximately 1-49 employees. They specialize in Customer Support, Back Office.

Trinity BPO specializes in e-commerce and vertical markets. They prioritize flexibility for their clients, helping them streamline their processes to meet their business goals. The company first started offering its services from their Philippines office. Through the years, Trinity BPO started offices in Korea and the United States. They currently have between 51 and 200 employees and a last reported revenue of about $12 million.

Executive summary

Brand Profile: Voice: professional. Voice: service-oriented. Voice: customer-centric. Client Value Proposition: Summary: Public sources indicate Trinity BPO Inc positions itself as a BPO partner for businesses seeking contact center support and e-commerce-related outsourcing services.. Value Points: Title: Operational support. Value Points: Description: Offers outsourced business support functions through contact center and BPO services.. Value Points: Title: E-commerce assistance. Value Points: Description: Public directory coverage highlights content, graphic design, SEO, and customer service support for e-commerce brands.. Company Overview: Highlights: Headquartered in Walnut, California, USA. Highlights: Operating since 2006. Highlights: Listed as a contact center and BPO services provider. Description: Trinity BPO Inc is described in public directory listings as an innovative contact center and business process outsourcing provider headquartered in Walnut, California, USA, with services offered since 2006.. Competitive Differentiators: Differentiators: Title: E-commerce-oriented support. Differentiators: Description: Public directory coverage describes the company as supporting e-commerce brands with content, graphic design, SEO, and customer service.. Differentiators: Title: Long operating history. Differentiators: Description: Directory information states the firm has provided services since 2006.. Competitive Landscape: Competitors: Name: SLT Oplossing. Competitors: Evidence: Both are BPO providers listed in Outsource Accelerator directories.. Competitors: Relationship: direct. Competitors: Name: Other outsourced contact-center providers. Competitors: Evidence: Trinity offers customer service, back office, content management, transcription, SEO/SEM, and operations expansion services.. Competitors: Relationship: adjacent. Competitors: Name: Telemarketing and lead-generation shops. Competitors: Evidence: Public materials mention outbound call support, lead generation, and multiple insurance verticals.. Competitors: Relationship: alternative. Positioning: BPO and contact-center provider with emphasis on e-commerce, vertical markets, customer service, content/graphic support, and outbound/lead-generation style services.. Market Signals:

Strengths

• Brand Profile: Voice: professional. Voice: service-oriented. Voice: customer-centric. (public_web; observed 2025-04-28)
• Client Value Proposition: Summary: Public sources indicate Trinity BPO Inc positions itself as a BPO partner for businesses seeking contact center support and e-commerce-related outsourcing services.. Value Points: Title: Operational support. Value Points: Description: Offers outsourced business support functions through contact center and BPO services.. Value Points: Title: E-commerce assistance. Value Points: Description: Public directory coverage highlights content, graphic design, SEO, and customer service support for e-commerce brands.. (public_web; observed 2026-08-25)
• Company Overview: Highlights: Headquartered in Walnut, California, USA. Highlights: Operating since 2006. Highlights: Listed as a contact center and BPO services provider. Description: Trinity BPO Inc is described in public directory listings as an innovative contact center and business process outsourcing provider headquartered in Walnut, California, USA, with services offered since 2006.. (public_web; observed 2026-08-25)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2025-04-28)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (company_website; observed 2026-08-25)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-20)

Firmographics

GB100 score

Overall score: 46

• egs: 44
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 32
• digital_readiness: 54

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Trinity Bpo Inc's structured service taxonomy includes Customer Support, Back Office. Key Firmographics: Founded Year: 2006. Revenue Display: $12.9 Million. Sectors Display: Business Services. Headquarters Display: 19950 E Walnut Dr N, Walnut, California, 91789, USA. Employee Count Display: 46 employees. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Contact center services. Categories: Services: Customer service. Categories: Name: Digital support services. Categories: Services: SEO. Categories: Services: content and graphic design for e-commerce websites. Categories: Name: Outsourcing services. Categories: Services: Business process outsourcing. Service: Back Office. Description Long: Justin Lee, CEO and President of Golfio (www.golfio.com), started outsourcing most key business processes in the Philippines since 2006. He foresaw a potential niche market of providing skilled virtual assistants to companies like Golfio. During his visits to the Philippines, Justin met Ronald, a former manager from an elite semiconductor company and who has a deep passion for the outsourcing industry. Justin and Ronald, both coming from different industry segments, saw the potentially increasing requirement of a reasonable cost but quality services that the Filipinos could provide – thus they formed Trinity BPO Inc. (TBPO). Here at TBPO, we tap fresh professional and skilled staff and further hone their skills to fit any requirement of our clients. We consistently provide services that would best serve the interests of our customers as well as promote a fun and challenging environment for our staff. We assign well-trained individuals for every task, so they can become seamlessly part of your team. We are a customer-driven company that emphasizes every detail. Our commitment to continually maximizing clients’ success.. Delivery Center Details: Centers: City: Walnut. Centers: Country: United States. Centers: City: Rawalpindi. Centers: Country: Pakistan. Centers: City: Sheridan. Centers: Country: United States. Centers:

Geography

Countries listed in the structured record include -. Executive Summary: Summary: Publicly available directory information indicates Trinity BPO Inc is a Walnut, California-based BPO/contact center provider founded in 2006, with a web presence and social profiles listed in third-party directories.. Financial Health: Overall Health: unknown. Reputation & Reviews: Summary: Public review data is sparse. One Indeed page for a similarly named Trinity BPO entity shows only three reviews and modest ratings, but the evidence is not sufficient to establish a reliable company-specific reputation for this exact firm. No verified platform rating for Trinity BPO Inc itself was found in the gathered sources.. Credentials: Detail: The available public review page shows only a small sample size and does not provide enough evidence for a robust assessment of this exact company.. Credentials: Rating: 3 reviews. Credentials: Platform: Indeed. Asset Logo: Visibility: public. Asset Favicon: Visibility: public.

Methodology

Trinity Bpo Inc's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 49 distinct source URLs and retained 53 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for industry taxonomy coverage.

Services

• Customer Support
• Back Office

Contact

Website: https://www.trinitybpo.com

Email: -

Phone: 1 909.274.9996

LinkedIn: http://www.linkedin.com/company/trinity-bpo-inc

Frequently Asked Questions

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