A78 Solutions scorecard

Last updated: 2026-08-26

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Company Overview

A78 Solutions is a BPO company.

Executive summary

Brand Profile: Voice: solution-oriented. Voice: small-business-focused. Client Value Proposition: Summary: A78 Solutions publicly positions outsourcing as a way for clients to reduce recruiting and staff-management burden while focusing on core business operations.. Value Points: Title: Operational focus. Value Points: Description: Public messaging says outsourcing frees businesses from recruiting, training, and staff management tasks.. Value Points: Title: Cost and efficiency orientation. Value Points: Description: An external organization profile says its solutions can substantially reduce operational costs without sacrificing quality.. Value Points: Title: Flexible scope. Value Points: Description: Public descriptions say the company can handle small-scale and large-scale outsourcing engagements across multiple process types.. Company Overview: Highlights: Public sources describe the company as a BPO provider serving micro, SME, and larger outsourcing needs.. Highlights: The company appears to operate under or alongside the Aptus brand after a 2016 merger reference in public directory sources.. Highlights: Public profiles associate the company with the Philippines and outsourcing/offshoring services.. Description: A78 Solutions is a private outsourcing/offshoring company associated with business process outsourcing, contact center, back-office, and knowledge-process support services for small and mid-sized businesses.. Competitive Differentiators: Differentiators: Title: SME-oriented service design. Differentiators: Description: Public descriptions emphasize outsourcing solutions originally designed for small and medium-sized businesses, while still able to support larger operations.. Differentiators: Title: Broad service mix. Differentiators: Description: The company publicly lists both front-office and back-office capabilities alongside technology and development services.. Differentiators: Title: Customization and process variety. Differentiators: Description: Public LinkedIn language says the company uses a variety of methodologies and processes with service delivery models tailored to business needs.. Differentiators: Title: Philippines

Strengths

  • Brand Profile: Voice: solution-oriented. Voice: small-business-focused. (public_web; observed 2026-08-17)
  • Client Value Proposition: Summary: A78 Solutions publicly positions outsourcing as a way for clients to reduce recruiting and staff-management burden while focusing on core business operations.. Value Points: Title: Operational focus. Value Points: Description: Public messaging says outsourcing frees businesses from recruiting, training, and staff management tasks.. Value Points: Title: Cost and efficiency orientation. Value Points: Description: An external organization profile says its solutions can substantially reduce operational costs without sacrificing quality.. Value Points: Title: Flexible scope. Value. (public_web; observed 2026-08-12)
  • Company Overview: Highlights: Public sources describe the company as a BPO provider serving micro, SME, and larger outsourcing needs.. Highlights: The company appears to operate under or alongside the Aptus brand after a 2016 merger reference in public directory sources.. Highlights: Public profiles associate the company with the Philippines and outsourcing/offshoring services.. Description: A78 Solutions is a private outsourcing/offshoring company associated with business process outsourcing, contact center, back-office, and knowledge-process support services for small and mid-sized businesses.. (public_web; observed 2026-08-17)

Gaps

  • The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-17)
  • The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-12)
  • The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2025-05-21)

Firmographics

GB100 score

Overall score: 47

  • egs: 36
  • growth: 50
  • reputation: 45.5
  • ai_readiness: 50
  • market_footprint: 50
  • digital_readiness: 52.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Competitive Landscape: Competitors: Name: Aptus Global Solutions. Competitors: Evidence: Public sources describe a merger/partnership history between A78 Solutions and Aptus Global Solutions.. Competitors: Relationship: adjacent. Competitors: Name: Other SME-focused BPO providers. Competitors: Evidence: A78 Solutions is described as serving micro and SME-sized businesses, which places it in the broader SME BPO segment.. Competitors: Relationship: alternative. Positioning: BPO provider focused on supporting small and medium-sized businesses with customizable outsourcing services.. Market Signals: Founded in 2016 and publicly described as a small-team BPO in LinkedIn metadata. Market Signals: Public directory listings emphasize Philippine delivery and outsourced operations. Differentiators: SME-oriented outsourcing positioning. Differentiators: Broad service mix spanning voice, non-voice, IT, back-office, and KPO-type work. Differentiators: Customizable service delivery models. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Contact center. Categories: Services: Voice-focused call center operations. Categories: Services: Non-voice contact center operations. Categories: Services: Chat support. Categories: Services: Email support. Categories: Name: Back office and knowledge process outsourcing. Categories: Services: Data entry. Categories: Services: Research. Categories: Services: Analytics. Categories: Services: Bookkeeping. Categories: Services: Accounting. Categories: Services: Transcription. Categories: Name: Technology and development. Categories: Services: IT development. Categories: Services: Web development. Categories: Services: System development. Categories: Services: App development. Categories: Services: Software development. Categories: Services: Software updating. Categories: Name: Business support. Categories: Services: Virtual assistant services. Categories: Services: Talent training and acquisition support. Delivery Center Details: Centers: City: Pasig City. Centers: Country: Philippines. Centers: City: Makati City. Centers: Country: Philippines. Financial Health: Overall Health: unknown. Key Firmographics: Founded Year: 2016. Sectors Display: Outsourcing/offshoring. Sectors Display: Business process outsourcing. Headquarters Display: Pasig City, Philippines. Employee Count Display: 11-50. Ownership Type Display: Private company. Leadership & Executives: Executives: Name: Ben

Geography

Executive Summary: Summary: A78 Solutions is a Philippines-based outsourcing/offshoring provider publicly described as supporting small, medium, and micro businesses with voice and non-voice BPO, virtual assistant, IT and software development, bookkeeping, research, analytics, accounting, and other knowledge-centric processes..

Methodology

A78 Solutions's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 7 distinct source URLs and retained 12 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

  • Insufficient public evidence for employee coverage.
  • Insufficient public evidence for headquarters coverage.
  • Insufficient public evidence for service taxonomy coverage.
  • Insufficient public evidence for industry taxonomy coverage.

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Contact

Website: http://a78solutions.com/

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