Agently AI scorecard

Company Overview

Agently AI is a BPO company, founded in 2016, with approximately 1-49 employees. They specialize in Chat Support, Sales & Marketing, Technical Support, Back Office. They serve the E-commerce & Retail industries.

Despite starting with just two employees in 2016, they now employ 500-1,000 BPO experts. Agently serves the United States but has locations in the UK, Moldova, India, and the Philippines. Some of their biggest clients have included Kayak, Priceline, and WOWFare, and they specifically provide BPO solutions to the travel industry. This BPO organization knows what scalable solutions look like and how they help a business grow because they experienced exponential growth themselves. Pricing is structured to remain competitive while adapting to specific engagement requirements.

Executive summary

Brand Profile: Voice: product-led. Voice: technical. Voice: automation-focused. Voice: enterprise-oriented. Client Value Proposition: Summary: Agently’s public value proposition is reducing manual work by connecting existing business systems to AI agents that can execute routine tasks and generate outputs in the background.. Value Points: Title: Automation of repetitive work. Value Points: Description: Public messaging says agents can draft, send, update, and report.. Value Points: Title: Connected context. Value Points: Description: The platform claims to build context from existing tools rather than requiring a standalone chatbot workflow.. Value Points: Title: Workflow visibility. Value Points: Description: Public docs and partner pages emphasize operational visibility, governance, and workflow-level context.. Company Overview: Tagline: AI Team Leader. Highlights: Public site messaging describes the product as an AI Team Leader and an AI workforce platform.. Highlights: Public docs describe a platform with specialized AI employees and connected workflow execution.. Description: Agently presents itself publicly as an AI platform that acts as a team leader for AI workers and agents across business workflows.. Competitive Differentiators: Differentiators: Title: Company-brain positioning. Differentiators: Description: Public messaging emphasizes building a company brain from connected tools before agents act on the data.. Differentiators: Title: Execution-focused agents. Differentiators: Description: The platform says it runs agents that draft, send, update, and report rather than functioning as a chatbot.. Differentiators: Title: Broad connector ecosystem. Differentiators: Description: Public materials claim more than 100 connectors across common business systems.. Competitive Landscape: Competitors: Name: Traditional BPO providers. Competitors: Evidence: A BPO-directory-style profile is not directly supported by public sources, while public materials emphasize AI agents and workflow automation instead..

Strengths

• Brand Profile: Voice: product-led. Voice: technical. Voice: automation-focused. Voice: enterprise-oriented. (public_web; observed 2026-08-24)
• Client Value Proposition: Summary: Agently’s public value proposition is reducing manual work by connecting existing business systems to AI agents that can execute routine tasks and generate outputs in the background.. Value Points: Title: Automation of repetitive work. Value Points: Description: Public messaging says agents can draft, send, update, and report.. Value Points: Title: Connected context. Value Points: Description: The platform claims to build context from existing tools rather than requiring a standalone chatbot workflow.. Value Points: Title:. (public_web; observed 2026-08-25)
• Company Overview: Tagline: AI Team Leader. Highlights: Public site messaging describes the product as an AI Team Leader and an AI workforce platform.. Highlights: Public docs describe a platform with specialized AI employees and connected workflow execution.. Description: Agently presents itself publicly as an AI platform that acts as a team leader for AI workers and agents across business workflows.. (public_web; observed 2026-08-24)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-24)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-25)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-07-15)

Firmographics

GB100 score

Overall score: 43

• egs: 36.6
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 32
• digital_readiness: 44.5

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Agently AI's structured service taxonomy includes Chat Support, Sales & Marketing, Technical Support, Back Office. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: AI workforce automation. Categories: Services: AI agents. Categories: Services: task execution across connected tools. Categories: Services: workflow automation. Categories: Services: report generation. Categories: Name: Business operations software. Categories: Services: Company-brain/context aggregation. Categories: Services: background work execution. Categories: Services: Pages/workspace-style collaboration. Categories: Name: Integrations and connectors. Categories: Services: MCP connectors. Categories: Services: two-way OAuth integrations. Categories: Services: live updates across business apps. Tech Stack & Tools: Tools: Category: AI. Tools: Confidence: confirmed. Tools: Product Name: AI Team Leader. Tools: Category: AI. Tools: Confidence: confirmed. Tools: Product Name: AI workforce platform. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: 100+ connected tools/connectors. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Gmail. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Slack. Tools: Category: CRM. Tools: Confidence: confirmed. Tools: Product Name: HubSpot. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Google Calendar. Ai Capabilities: Onboards new agents. Ai Capabilities: Develops existing roster. Ai Capabilities: Tracks agent performance. Ai Capabilities: Drafts, sends, updates, and reports through connected tools. Ai Capabilities: Runs specialized AI employees across sales, operations, marketing, customer success, and research. Proprietary Tech: Company brain / context layer across tools. Proprietary Tech: Specialized AI employee model. Proprietary Tech: Orchestrator that acts in the background. Service: Technical Support. Service: Sales & Marketing. Service: Back Office. Service: Chat Support. Delivery Center Details: Centers: City: Los Angeles. Centers: Country: United States. Centers: City: London. Centers: Country: United Kingdom. Financial Health: Overall Health: unknown. Key Firmographics: Sectors Display: AI workforce automation. Sectors Display: workflow automation. Sectors Display: enterprise software. Headquarters Display: Publicly listed LinkedIn locations include Los Angeles, California;

Geography

Countries listed in the structured record include -. Executive Summary: Summary: Agently is publicly positioned as an AI workforce and workflow automation platform rather than a traditional BPO provider, with messaging centered on AI agents, company-brain context, and workflow execution across connected tools.. Pricing & Engagement: Models: Name: Tiered subscription. Models: Best For: Teams seeking self-serve software plans. Models: Description: One public snippet lists Plus, Pro, and Team plans with monthly pricing and an Enterprise custom option.. Models: Name: Founding-rate monthly plan. Models: Best For: Early-access small teams. Models: Description: Third-party coverage references a flat monthly founding-rate offer tied to early access.. Summary: Public pricing appears to vary by product site and third-party coverage, but the official-site snippet indicates tiered self-serve plans with an Enterprise option, while other public coverage references a flat monthly founding rate; the available public data is not consistent enough to verify a single current pricing model.. Reputation & Reviews: Summary: No authoritative public review platform ratings were verified from the gathered sources. One third-party review offered an informal score, but it is not an established review credential and should not be treated as a benchmark rating.. Credentials: Detail: Third-party editorial review; not a verified customer-rating platform.. Credentials: Rating: 7/10. Credentials: Platform: MakerStack. Asset Logo: Visibility: public. Coverage Hours: 24/7. Description Long: Agently.ai LogoAgently.ai LogoAgently.ai Logo Find out why Agently is a perfect fit for your business and discuss your needs in detail.

Methodology

Agently AI's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 11 distinct source URLs and retained 22 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Chat Support
• Sales & Marketing
• Technical Support
• Back Office

Industries Served

• E-commerce & Retail

Contact

Website: https://www.agently.ai

Email: contact@agently.ai

Phone: 800-381-3312

LinkedIn: https://www.linkedin.com/company/agently-ai

Frequently Asked Questions

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