Alico Healthcare scorecard

Company Overview

Alico Healthcare is a BPO company headquartered in 265 Franklin St, 02110, Boston, MA, United States, founded in 2019, with approximately 1-49 employees. They serve the E-commerce & Retail industries.

The site is currently down for maintenance Alico - Revenue operations - Patient access - Credentialing & enrollment - Recovery projects - System setup

Executive summary

Brand Profile: Voice: professional. Voice: reassuring. Voice: efficiency-focused. Voice: healthcare-operational. Tagline: To empower healthcare providers with innovative Revenue Cycle Management solutions that optimize financial performance and enhance patient care. Imagery Style: Healthcare and revenue-cycle operations focused; public text emphasizes optimization, compliance, reimbursement, and patient care.. Client Value Proposition: Summary: Alico Healthcare says it helps healthcare providers optimize financial performance and enhance patient care by reducing administrative burden and streamlining revenue cycle operations.. Value Points: Title: Improve financial performance. Value Points: Description: Supports provider reimbursement, cash flow, and revenue integrity.. Value Points: Title: Reduce administrative workload. Value Points: Description: Handles billing, coding, claims, credentialing, and enrollment tasks.. Value Points: Title: Support patient care focus. Value Points: Description: Frames outsourced operations as a way for provider teams to spend more time on patient care.. Company Overview: Highlights: End-to-end revenue cycle management. Highlights: Healthcare BPO / revenue cycle outsourcing. Highlights: Structured front-end, middle, and back-end service categories. Description: Alico Healthcare is a healthcare revenue cycle management and BPO provider focused on end-to-end RCM support, including patient access, coding, denials, billing, payment posting, and reporting.. Competitive Differentiators: Differentiators: Title: End-to-end RCM coverage. Differentiators: Description: The company positions its offer across the full revenue cycle, from patient access through final reimbursement and audit oversight.. Differentiators: Title: Healthcare-specific outsourcing focus. Differentiators: Description: Its messaging centers on healthcare providers and revenue cycle outsourcing rather than general-purpose BPO.. Differentiators: Title: Compliance and reimbursement emphasis. Differentiators: Description: Public content repeatedly highlights compliance, cash flow improvement, and reimbursement acceleration.. Competitive Landscape: Competitors: Name: Unknown. Competitors: Relationship: alternative. Positioning: Healthcare Revenue

Strengths

• Brand Profile: Voice: professional. Voice: reassuring. Voice: efficiency-focused. Voice: healthcare-operational. Tagline: To empower healthcare providers with innovative Revenue Cycle Management solutions that optimize financial performance and enhance patient care. Imagery Style: Healthcare and revenue-cycle operations focused; public text emphasizes optimization, compliance, reimbursement, and patient care.. (public_web; observed 2025-05-22)
• Client Value Proposition: Summary: Alico Healthcare says it helps healthcare providers optimize financial performance and enhance patient care by reducing administrative burden and streamlining revenue cycle operations.. Value Points: Title: Improve financial performance. Value Points: Description: Supports provider reimbursement, cash flow, and revenue integrity.. Value Points: Title: Reduce administrative workload. Value Points: Description: Handles billing, coding, claims, credentialing, and enrollment tasks.. Value Points: Title: Support patient care focus. Value Points: Description: Frames outsourced operations as a way for. (public_web; observed 2025-05-22)
• Company Overview: Highlights: End-to-end revenue cycle management. Highlights: Healthcare BPO / revenue cycle outsourcing. Highlights: Structured front-end, middle, and back-end service categories. Description: Alico Healthcare is a healthcare revenue cycle management and BPO provider focused on end-to-end RCM support, including patient access, coding, denials, billing, payment posting, and reporting.. (public_web; observed 2025-05-22)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2025-05-22)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2025-03-27)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-05-19)

Firmographics

GB100 score

Overall score: 42

• egs: 35.3
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 29.1
• digital_readiness: 43.8

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Leadership & Executives: Executives: Bio: Provider-based revenue cycle leader with extensive call center management experience.. Executives: Name: Richard W. De Jesus. Executives: Title: Founder & Chief Executive Officer. Executives: Bio: Leads operations with experience spanning operations, technology governance, call center customer service, and business development.. Executives: Name: Gerardo Bacchus. Executives: Title: Vice President, Operations. Executives: Bio: Financial leader with experience leading finance departments across diverse industries.. Executives: Name: Jonathan C. Marcelino. Executives: Title: Executive VP, Administration & Chief Financial Officer. Executives: Bio: Leads human resources and talent management functions.. Executives: Name: Maria Moreno. Executives: Title: Vice President, Human Resources. Pricing & Engagement: Models: Name: Consultation-based engagement. Models: Best For: Healthcare providers evaluating outsourced RCM support. Models: Description: The contact page invites prospective clients to schedule a consultation or request a free consultation.. Summary: Public materials indicate consultation-based engagement, but no public pricing, rate card, minimums, contract terms, or commercial model details were found.. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Front-End RCM. Categories: Services: Patient registration. Categories: Services: Eligibility verification. Categories: Services: Patient access. Categories: Services: Financial clearance. Categories: Name: Middle RCM. Categories: Services: Revenue integrity. Categories: Services: Coding. Categories: Services: Credentialing. Categories: Services: Provider enrollment. Categories: Name: Back-End RCM. Categories: Services: Claims submission. Categories: Services: Denial management. Categories: Services: Underpayments. Categories: Services: Payment posting. Categories: Services: Accounts receivable management. Categories: Services: Business office support. Categories: Services: Patient billing. Categories: Services: Financial reporting. Categories: Services: Audit and performance oversight. Delivery Center Details: Centers: City: Boston. Centers: Country: United States. Financial Health: Overall Health: unknown. Key Firmographics: Sectors Display: Healthcare. Sectors Display: Revenue Cycle Management. Sectors Display: Business Process Outsourcing. Headquarters Display: Boston,

Geography

The public profile records headquarters as 265 Franklin St, 02110, Boston, MA, United States. Countries listed in the structured record include -. Reputation & Reviews: Summary: No verifiable public review platform ratings or third-party credentials were identified in the available sources.. Executive Summary: Summary: Alico Healthcare presents itself as a healthcare RCM partner that helps providers optimize financial performance, improve reimbursement, and streamline revenue cycle operations through outsourced administrative support.. Description Long: The site is currently down for maintenance Alico - Revenue operations - Patient access - Credentialing & enrollment - Recovery projects - System setup.

Methodology

Alico Healthcare's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 13 distinct source URLs and retained 15 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for service taxonomy coverage.

Industries Served

• E-commerce & Retail

Contact

Website: https://alicohealthcare.com

Email: -

Phone: -

Frequently Asked Questions

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