All Fleet Services scorecard

Company Overview

All Fleet Services is a BPO company, founded in 2003, with approximately 51-200 employees. They serve the E-commerce & Retail industries.

Executive summary

Client Value Proposition: Summary: All Fleet Services appeared to offer a one-stop outsourced operating model for fleet and automotive clients, combining live support, admin, maintenance coordination, and digital workflow tools.. Value Points: Title: Operational continuity. Value Points: Description: 24/7 support was presented as a way to keep drivers and fleets moving around the clock.. Value Points: Title: Reduced admin burden. Value Points: Description: Fleet administration and account-processing services were intended to offload back-office work.. Value Points: Title: Maintenance coordination. Value Points: Description: Service booking, proactive booking, and downtime management supported faster vehicle availability.. Value Points: Title: Compliance and fine handling. Value Points: Description: Digital fine management and VE103 production were part of the public service set.. Company Overview: Highlights: Founded in 2003. Highlights: Mitcheldean, Gloucestershire, UK headquarters. Highlights: UK company registered as a private limited company. Highlights: Publicly described as providing 24/7 contact-centre support. Highlights: Later public records indicate closure/liquidation. Description: All Fleet Services was a UK-based fleet management and call-centre business founded in 2003, with public descriptions indicating services for the fleet and automotive industries and 24/7 contact-centre support. Public records also indicate the UK entity later entered liquidation/closure.. Competitive Differentiators: Differentiators: Title: 24/7 contact-centre availability. Differentiators: Description: Public company materials describe a contact centre available 24 hours a day, 365 days a year.. Differentiators: Title: Fleet-industry specialization. Differentiators: Description: The company positioned itself specifically around fleet and automotive workflows rather than general BPO.. Differentiators: Title: Broad service stack. Differentiators: Description: Public descriptions combine booking, maintenance management, administration, fine management, and digital products in one offer.. Differentiators: Title: Large

Strengths

• Client Value Proposition: Summary: All Fleet Services appeared to offer a one-stop outsourced operating model for fleet and automotive clients, combining live support, admin, maintenance coordination, and digital workflow tools.. Value Points: Title: Operational continuity. Value Points: Description: 24/7 support was presented as a way to keep drivers and fleets moving around the clock.. Value Points: Title: Reduced admin burden. Value Points: Description: Fleet administration and account-processing services were intended to offload back-office work.. Value Points: Title: Maintenance. (public_web; observed 2026-08-12)
• Company Overview: Highlights: Founded in 2003. Highlights: Mitcheldean, Gloucestershire, UK headquarters. Highlights: UK company registered as a private limited company. Highlights: Publicly described as providing 24/7 contact-centre support. Highlights: Later public records indicate closure/liquidation. Description: All Fleet Services was a UK-based fleet management and call-centre business founded in 2003, with public descriptions indicating services for the fleet and automotive industries and 24/7 contact-centre support. Public records also indicate the UK entity later entered liquidation/closure.. (public_web; observed 2025-04-10)
• Competitive Differentiators: Differentiators: Title: 24/7 contact-centre availability. Differentiators: Description: Public company materials describe a contact centre available 24 hours a day, 365 days a year.. Differentiators: Title: Fleet-industry specialization. Differentiators: Description: The company positioned itself specifically around fleet and automotive workflows rather than general BPO.. Differentiators: Title: Broad service stack. Differentiators: Description: Public descriptions combine booking, maintenance management, administration, fine management, and digital products in one offer.. Differentiators: Title: Large supplier network. Differentiators: Description: One third-party profile. (public_web; observed 2026-08-12)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-12)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-25)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2025-04-10)

Firmographics

GB100 score

Overall score: 47

• egs: 41.3
• growth: 56.5
• reputation: 44.6
• ai_readiness: 50
• market_footprint: 33.5
• digital_readiness: 53.9

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Key Firmographics: Founded Year: 2003. Sectors Display: Fleet management. Sectors Display: Automotive services. Sectors Display: Call centres. Sectors Display: Outsourcing. Headquarters Display: Mitcheldean, Gloucestershire, England, United Kingdom. Employee Count Display: 39 full-time equivalent staff (reported in 2022 coverage). Ownership Type Display: Private limited company. Recent News: Articles: Date: 2022-09-01. Articles: Title: Help offered to companies impacted by closure of All Fleet Services. Articles: Source: Fleet News. Articles: Summary: Reported that the company had closed and that Fleet Assist was offering support to affected fleets.. Reputation & Reviews: Summary: Public employee-review pages show mixed-to-negative sentiment, but these are employee reviews rather than client references and should be treated as limited evidence about workplace experience only.. Credentials: Detail: Public review pages show an average around 2.7 stars with mixed ratings across work-life balance, pay, job security, management, and culture.. Credentials: Rating: 2.7/5 overall (24-25 reviews reported on public pages). Credentials: Platform: Indeed. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Contact centre and customer support. Categories: Services: 24-hour driverline services. Categories: Services: call centre services. Categories: Services: customer service. Categories: Name: Fleet administration. Categories: Services: fleet administration. Categories: Services: VE103 production. Categories: Services: account processing. Categories: Name: Fleet maintenance and booking. Categories: Services: service booking. Categories: Services: proactive booking. Categories: Services: downtime management. Categories: Services: commercial vehicle management. Categories: Name: Digital fleet products. Categories: Services: digital products for fleet and automotive industry. Categories: Services: fleet hire digital products. Categories: Services: fine management. Categories: Services: digital fine management. Categories: Name: Network and supplier management. Categories: Services: all fleet network. Categories: Services: SMR network management. Categories: Services: supplier coordination. Categories: Name: Data and reporting. Categories: Services: data

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Mitcheldean. Centers: Country: United Kingdom. Competitive Landscape: Competitors: Name: null. Competitors: Relationship: adjacent. Financial Health: Overall Health: unknown. Executive Summary: Summary: All Fleet Services was a privately owned UK fleet-management and outsourcing company focused on fleet and automotive support services, including contact-centre operations, fleet administration, and digital fleet products..

Methodology

All Fleet Services's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 9 distinct source URLs and retained 12 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for service taxonomy coverage.

Industries Served

• E-commerce & Retail

Contact

Website: https://all-fleet.com/

Email: CONTACT@ALLFLEETSERVICES.CO.UK

Phone: 01452 881001

LinkedIn: https://www.linkedin.com/company/all-fleet-services/

Frequently Asked Questions

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